www.cougargaming.com

Real Gear for Real Gamers
Created in 2007 by a group of engineers, COUGAR has been devoted since its first day to a single objective: to endow every single product with a superb quality, a rich functionality and a distinctive design. This aspiration moved us during our first years in the PC case, PSU and fan market. Our efforts bore their fruits in the form of user satisfaction, many praising reviews and prestigious design awards such as the 2010 design & innovation award, organized by iF at Computex Taipei 2010.

After several years of success with our first products, we decided to enter the gaming gear market. The reason for this was our long-term dissatisfaction with the state of things in the areas of gaming mice, keyboards and headsets. The market was flooded with poor quality products, gimmicks presented as “gaming functions” and either boring or childish designs. Since all of us are gamers, it was hard for us not to feel that we had not only the power, but also the duty to do something about it.

After more than three years in the works, the 700 series, our first keyboard and mouse, reached the market. They embodied the our essential idea: functions should be actually useful and relevant for gaming, quality should be taken for granted and not an extra at a premium price, and design should be both attractive and adult, staying away from childish designs or boring plain products.

The reception 700K and 700M received surpassed our own expectations. Apart from an impressive response from the market and excellent review results, both 700K and 700M managed to win the prestigious iF Product Design Awards 2014. This convinced us that we were doing the right thing: providing what gamers actually need. Attractive designs, solid quality, and useful, non-superfluous functionality.

Our engineers did not achieve this alone. In order to be able to completely fulfill gamers’ needs, COUGAR works regularly with pro gamers that act as partners and participate in every single stage of the product development process. This guarantees that our products help gamers achieve higher levels of performance, and get the highest value from their gaming gear.

In less than ten years, COUGAR has grown from its birthplace in Germany to become one of the global leaders in gaming hardware, managing to become a success in markets like the USA, Russia, Australia, Thailand, Korea, Japan, Brazil and many more, and bringing great value gamers all around the world. We won’t stop until COUGAR products become the new standard for gaming gear, never forgetting that we do real gear for real gamers.

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Returns Policy
184 Ratings (90% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
90.80%
Product
Accuracy
93.87%
Customer Service
Satisfaction
86.05%
Eric C.
Ordered on 9/14/2020
Fantastic
9/28/2020 3:39:35 PM

Very happy with the service I received. Item arrived quickly and in great condition.

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Adam J.
Ordered on 7/13/2020
Fantastic Case from this company "Cougar"
7/29/2020 6:01:26 PM

This case has so much space, easy access, convenient quick access, and allows for a couple dvd / cd drives or docking bays. My only suggestion would be to add a few more usb ports.

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Christa C.
Ordered on 6/24/2020
Very good.
7/14/2020 5:04:18 AM

I would recommend you use more discrete packaging though. Due to covid my UPS guy just drops stuff off on the porch, he don't even knock, despite the package requiring a signature. More discreet packaging would reduce risk to your customers.

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Ben B.
Ordered on 5/26/2020
No Signature Requested, Package stolen off porch and Compucase Corp said "not my problem"
6/21/2020 6:22:59 PM

Terrible customer service, it's almost as terrible as Newegg's customer service. Reported the package as missing the same day it was "delivered". The package was stolen off my porch and all Compucase Corp could say is "not my problem" It's been over a month since they've replied.

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Eduardo p.
Ordered on 5/4/2020
Defective product
6/17/2020 1:54:14 PM

Sent a defective product then it would acept the claim. Avoid

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Robert C.
Ordered on 5/31/2020
The cougar is on the prowl.
6/15/2020 3:02:43 PM

Very nice keyboard. Feels sturdy. I personally use it on my gaming rig because I wanted quiet clicking. And that is exactly what I got. The cross/ X Series mechanism on the keys make for a very quiet experience. Only downfall: the LED's light up the moment any power is running to the tower, even when my pc is off. So I have to make sure to flip the manual power switch on my pc to turn off my keyboard.

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  • Didn't contact
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Flynn W.
Ordered on 5/26/2020
Excellent case and excellent customer service.
6/10/2020 2:54:16 PM

My case came with a dent in it through no fault of the seller. They immediately shipped out a replacement panel to me and were very friendly.

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CORY M.
Ordered on 5/9/2020
Couldn't be happier
5/31/2020 7:46:56 PM

It's my first time buying from this group, I have no qualms with them so far. My case I ordered from them came excellently packed, pretty much gave no room for error. If the case somehow got damaged, it would be before packaging (Which there was none, not even a scratch. I imagine it should stand to be obvious if there were to be any), or the carriers would have to try really hard to smash it. I'd certainly order from them again if need be.

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  • Didn't contact
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Tyrel E.
Ordered on 5/13/2020
5/30/2020 1:27:51 PM

Recommended seller I received it pretty quickly. I don't know if it works yet

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Marcos A.
Ordered on 5/11/2020
Fast and on time
5/27/2020 6:32:28 PM

I read that the package would be processed and shipped in about three days, but was processed and shipped in two to my surprise. I did live relatively close to where they shipped it from, so I didn't have to wait too long for it to arrive. Package came clean with no damage. Would recommend.

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Anonymous
Ordered on 5/3/2020
SSI EEB doesn’t fit well
5/19/2020 4:44:28 PM

Was looking for a rack mount case for a dual Xeon board (SSI CEB). Although the motherboard fit, the 5.25 drive cage hit the motherboard and wouldn’t fit and had to be removed. Planning to take a jigsaw to it to make it fit. The momentary switch for power is a bit weird because it’s unexpected. The power led had 3 pins, but my board had only 2 pins so had to be modified. The fan fail led doesn’t make much sense, not sure how to make it work. The lan led doesn’t seem to work. Besides that, it’s ok.

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  • Didn't contact
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Stacie W.
Ordered on 4/18/2020
5/7/2020 2:50:49 PM

The fan box came punctured but without damage. One wing of the glass case was chipped. I highly suspect that this is a consequence of shipping. I have not sought to resolve the issue as the journey would not be worth the result.

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Isaiaih T.
Ordered on 4/17/2020
5/4/2020 6:07:48 AM

It was my first time shopping for parts on new egg and I have to say that I love the service and the options that Newegg offers. I look forward to shopping there again!

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Brett B.
Ordered on 4/9/2020
Great Keyboard, but faulty arrow keys?
4/27/2020 2:40:07 PM

I love this keyboard so far, but the one issue that I have with it is the arrow keys at the end of the board. The right arrow key does not function at all and the bottom works with the input of both down and right. I don't understand what the issue is with the board. I've contacted the seller, but so far no response. I hope I can get this resolved soon and in a timely manner!

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Derek B.
Ordered on 2/13/2020
3/2/2020 3:30:18 PM

Damage to case when arrived.

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  • Didn't contact
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Anonymous
Ordered on 1/24/2020
Slow to ship
2/10/2020 10:45:56 AM

Things arrived when they said it would and was as described, but I don't know why it needs to take so long before the item is even shipped? I expected shipping to take 3 or 4 days, since I wasn't paying for rush shipping, but when it takes three days before it even gets put in a box and has a label slapped on it?

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  • Didn't contact
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David W.
Ordered on 12/15/2019
Seller was unimpressive, the case is great
12/31/2019 6:00:03 PM

Honestly, if you can get this case from elsewhere, I would recommend that you do so. I ordered the case well in advance of Christmas, with plenty of time after the quoted delivery date to spare. I ended up contacting the seller on Christmas Eve when it didn’t arrive. I also filed a claim with UPS because I didn’t know where it was. I was delivered 3 days after Christmas, a week and some change later than the original delivery estimate. The company replied back after Christmas with what amounted to a shrug of the shoulders. Luckily it did, in fact, arrive so I am at least thankful for that. So, if you can find it elsewhere, get it there, because the case is great.

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Allen H.
Ordered on 12/18/2019
3 Weeks and waiting
12/28/2019 2:11:10 PM

ordered 12/19 here it is 12/28. not delivered

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  • Didn't contact
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Mr. m.
Ordered on 7/17/2019
no problems
8/1/2019 5:06:53 PM

packaged arrived a day early, everything was intact and in excellent condition, was a little nervous about tempered glass side panel but didn't need to be. Would definitely buy from again

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Nigel S.
Ordered on 6/7/2019
Going to take some getting use to.
6/21/2019 11:14:16 PM

Switched to Laptop gaming about a decade ago. Decided to switch back to PC and build it this time. I chose this keyboard because I wanted a quiet gaming option. Mechanical keyboards are just too dang loud and annoying, I don't see the appeal. So far this thing works great and I am happy with it. Huge change after 10+ years of super quiet laptops. I'll update if anything changes.

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  • Didn't contact
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