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1,551 Ratings (88% Positive) 

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On-Time
Delivery
95.90%
Product
Accuracy
89.81%
Customer Service
Satisfaction
86.24%
Joshua D.
Ordered on 1/30/2021
Worked perfectly !
2/16/2021 12:07:38 PM

Once the correct part was available from the seller, worked perfectly. Exchange was fair. Overall very satisfied

  • Yes
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Mary S.
Ordered on 1/9/2021
Very good experience
1/30/2021 12:16:31 PM

The item was shipped in a timely manner, and packed carefully. The item was in it's new condition, and I'm very satisfied with the whole sales process with this. I would recommend this seller.

  • Yes
  • Yes
  • Didn't contact
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Anthony M.
Ordered on 12/21/2020
1/22/2021 10:37:36 AM

The item ordered was not meet the exact specifications as described in the product listing. As a consequence, the power supply delivered could not be used in the intended computer.

  • No
  • No
  • No
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Ethan P.
Ordered on 1/9/2021
Accurate description, prompt delivery
1/22/2021 9:23:02 AM

The item I ordered was accurately described and while the shipping said it would take a week or two it arrived in a matter of days. This was a great seller - thank you!

  • Yes
  • Yes
  • Didn't contact
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Michael E.
Ordered on 1/4/2021
1/19/2021 12:31:50 PM

Microphone did not work. Had to take old mic out snd insert... also wasn’t clear that it was not touchscreen!

  • Yes
  • No
  • No
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Gregory Z.
Ordered on 1/1/2021
Great/Super Quick
1/19/2021 7:21:14 AM

Hi, i would highly recommend NewEgg to everyone who needs a product as they delivered on my money and i was quickly able to get my hardware working again with little downtime. They always have products i need in stock and so they are my first go to company if i ever need anything again. Thank you!

  • Yes
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  • Yes
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mike g.
Ordered on 12/13/2020
Poor Customer service
1/13/2021 7:29:41 AM

Purchased a replacement touch screen. The proper numbers were given to Newegg. The wrong model # screen was sent. after weeks of back and forth emails we have asked for a refund to go elsewhere. Still have not received any info to start a refund to date. I will not deal with them anymore.

  • Yes
  • No
  • No
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David M.
Ordered on 12/14/2020
Just what I needed, questions answered in a timely way..
1/12/2021 3:40:03 PM

Right product on time. Thanks.

  • Yes
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  • Yes
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Scott S.
Ordered on 12/18/2020
Laptop deck had a deep scratch and marker all over it, but they put nice new stickers on it.
1/8/2021 6:09:56 PM

Said new on site, came scratched and marked up, but had new intel and GeForce stickers on it to try and make it look new.

  • Yes
  • No
  • Didn't contact
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David S.
Ordered on 12/11/2020
Perfect Replacement
12/29/2020 11:38:56 AM

My daughter's keyboard was missing some keys and had some sticky keys. I think she wanted a new one but for a minimal fee I was able to replace hers with one that is good as new. The process took only a few minutes.

  • Yes
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  • Didn't contact
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Martin H.
Ordered on 12/9/2020
As ordered. OEM replacement
12/23/2020 1:23:46 PM

I'd recommend this seller. The keyboard arrived on time and packaged well.

  • Yes
  • Yes
  • Didn't contact
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Justin H.
Ordered on 11/23/2020
12/8/2020 10:45:36 AM

I bought 3 of these from Az and all three cables were broke, mount was wrong. Order from Newegg and was right the first time and worked.

  • Yes
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  • Yes
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Omer S.
Ordered on 11/18/2020
Yoga replacement screen
12/3/2020 11:46:19 AM

The screen came in fast and was packed very well.

  • Yes
  • Yes
  • Didn't contact
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Alexander C.
Ordered on 11/17/2020
Perfect
12/1/2020 6:27:54 AM

Perfect service & product as described let us make the proper repairs

  • Yes
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Lenny B.
Ordered on 11/11/2020
One word - Excellent
11/25/2020 2:38:56 PM

Transaction exceeded customers expectations.

  • Yes
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abel c.
Ordered on 11/7/2020
Charge separately
11/23/2020 10:19:20 AM

I bought 2 items and each items was charged separately. I bought the items at the same time, I don't understand why the items where charged separately.

  • No
  • Yes
  • Didn't contact
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Anonymous
Ordered on 10/21/2020
Perfect replacement
11/5/2020 8:12:33 AM

I ordered a replacement keyboard for my daughters chrome book. The part arrived as said and I installed without issue. Fired up the laptop and it worked like a charm. Thank you for stocking and the quick turn around.

  • Yes
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  • Yes
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Beatrice K.
Ordered on 10/6/2020
Excellent service and products
10/21/2020 9:23:19 AM

Strongly recommend this seller.

  • Yes
  • Yes
  • Didn't contact
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Shaun W.
Ordered on 9/27/2020
10/12/2020 6:30:15 AM

Item as described - speedy shipping

  • Yes
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  • Yes
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Cam N.
Ordered on 9/26/2020
Shipping method
10/12/2020 3:50:00 AM

Took longer than 5-7days to arrive

  • No
  • Yes
  • Yes
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