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75 Ratings (64% Positive) 

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On-Time
Delivery
89.36%
Product
Accuracy
78.72%
Customer Service
Satisfaction
68.57%
leonardo m.
Ordered on 3/11/2021
it was broken..
3/31/2021 7:19:03 PM

Until now I have not tablet and no money back..

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Tina M.
Ordered on 12/30/2020
Ordered a present for my son.
1/15/2021 5:06:32 PM

This was the first time I shopped with new egg. I ordered a radio controlled car that shoots nerf like darts via remote control. It did work straight out of the box. Would not shoot the darts. Emailed the company. Got the run around. Finally said they would send me another one along with a shipping label for the damaged on never got the label or the replacement. Had to call Newegg again. They sent me a email shipping label. They said I could send it back and they would send me the replacement. Never received the replacement. I would not recommend Newegg for anything.

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Anonymous
Ordered on 12/10/2020
Even when product resulted as was expected, I still have not received credit for the first order of the tablet that was not delivered.
12/29/2020 2:28:15 AM

Good product, delivery was not good and first purchase of the same product wich was not delivered, they have not credited my money yet.

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William G.
Ordered on 12/9/2020
Never Again
12/21/2020 3:29:06 PM

12 days later, No tracking, No response from Contixo customer service. Christmas is a couple days away and my grandson won't get his gift. Wish I could give 0 eggs. Newegg has been no help, twice told to call back by customer service. Newegg is deleted from my favorites.

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kelly g.
Ordered on 11/27/2020
Junk
12/13/2020 2:52:18 PM

Stopped working after a week

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  • Didn't contact
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Paige P.
Ordered on 10/25/2020
Contixo Kids Tablet
12/11/2020 4:15:06 PM

I would recommend this product to anyone for their children. It is perfect size and easy setup. I received my order as expected and on-time. Packaging was in tact and everything was in new and unused condition. I would definitely purchase more items from this seller in the future!

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Kostas P.
Ordered on 7/14/2020
Contixo Customer Service Department
8/23/2020 2:17:27 PM

I would like to write a review regarding the experience I had with the Customer Service Department of Contixo Direct. When I first ordered the drone for my son, there were some shipping issues. That being said, my son finally received the drone. I took my son down to the local stadium so he can freely fly. Setting up the Drone and calibration were not as easy as I thought it would be. After several attempts we were finally able to use most functions of the drone. Flying the drone in manual mode is incredible. My son was able to chase the dog around and the video footage he obtained looks phenomenal. Now it was time to use the waypoint and other features of the drone. The drones software for some reason has many difficulties working with Android phones. The software with apple phones is better. With the android app open my son sent the drone into the air. After several seconds the drone began to climb and my son was flying. With the Gps signal off because it does not work with android phones. The great thing about the drone is the return home button still brings the drone back to start. when my son was done flying he pressed the return to home button. When he did that the drone began to move towards our starting location and then zoomed off out of control into a highly dense, highly overgrown with poison ivy. I know because i went in looking for the drone and got poison Ivy on my legs. Worse feeling ever. I contacted customer service and explained to them my situation. The amount of understanding I received was beyond words. They are in the process as we speak trying to find a remedy and solution to my issue. The Drone is an excellent starting point for learning to fly. Its a great buy!! My son and I thank you Contixo Direct!!!! Keep up the great work and quality products.

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Cody B.
Ordered on 7/1/2020
So far everything is great!
7/16/2020 4:42:13 PM

Everything arrived on time. The drone works very well. I am completely satisfied with this drone for what I paid. The only one issue I had was with the controller. For some reason it does not display the battery life of the drone, only how much charge the controller itself has. Which worried me that if the controller could not tell how much battery life the drone had left and that the GPS safety functions would not work. Or simply just fall out of the sky. But, I have contacted Contixo Customer Service and they said that they wrote up a request for me to receive another controller due to defect. I am very pleased with the drone. The camera works well. The higher up you go the better the picture looks. I received all the parts. It was packaged very well. The carrying case is awesome and smart. I will try to update this post in a few months to tell how it holds up.

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DON J.
Ordered on 7/1/2020
Excellent Beginner Drone for the money!
7/16/2020 1:59:28 PM

Drone shipping wasn’t clear. Post office hold it in the post office on the 10th for some weird reason, called them the morning of 11th and picked It up for the post office. Item didn’t come with the balance charger plug. When I used the iPhone plug, it started melting after 3 hours on the first charge. It files well and camera is good. Video is shaky because of no gymbal. It only fell from sky one time, not sure what caused it. It can take some beating from 6 to 7 feet high. Just my thought.

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Orlando S.
Ordered on 6/30/2020
Good seller, product arrive on time and as expected.
7/15/2020 12:22:14 PM

I recommend this seller. Items arrived quick.

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Bennie T.
Ordered on 6/9/2020
Deceptive advertisement
6/19/2020 3:23:03 PM

Seller advertises their product as a 7.4V 2100maH battery bit you end up with a 7.4V 1800maH battery instead. The real problem is NEWEGG allows them too get away with it. Where's the integrity in that.

  • Yes
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  • Didn't contact
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Rommel S.
Ordered on 5/27/2020
Contixo f24 pro
6/12/2020 3:36:05 PM

I highly recommend the product. Customer service is very fast.

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Johnny W.
Ordered on 5/26/2020
Horrible communication
6/9/2020 10:30:06 PM

Horrible communication when I asked for help. They never responded to me. The item came to me all scratched when it was supposed to be “new”

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  • Didn't contact
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BRUCE S.
Ordered on 4/22/2020
Bait and switch
5/6/2020 9:51:05 AM

I ordered a pair of 2100 Mah batteries instead I was sent 1800 Mah batteries

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Kevin S.
Ordered on 4/19/2020
Great Fast Service
5/4/2020 5:06:36 AM

The service was fast and easy. Got my product in time. I'm very ole4.

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Adam A.
Ordered on 10/3/2019
100% Rating
10/18/2019 1:36:32 PM

Great Fast Delivery, Great product, Great Customer Service!!! Contixo F20 is awesome !!!!

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Anonymous
Ordered on 2/27/2019
Not a good company
4/19/2019 9:31:47 AM

no, would not recommend product came in on time only works for a few days and then breaks customer service is for garbage with fees and response will not buy from this company again

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Matthew d.
Ordered on 3/13/2019
Return for defect
3/25/2019 6:18:47 AM

I received the item as stated. However, when opening the item. The action camera does not work, it will not stay turned on. I got in touch with newegg, who put me in touch with the seller. The seller has said for 4 days now that I will get a return shipping label and have not received one yet. I am already going to lose the 20$ for 2 day shipping that I paid for. If this doesn't get resolved today, I will never shop at newegg again.

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Anonymous
Ordered on 1/27/2019
Very good overall
2/12/2019 8:23:14 PM

Nice product, good value, delivery well done.

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  • Didn't contact
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Vernon D.
Ordered on 1/4/2019
Big Mistake
1/28/2019 7:23:41 PM

Stay away from this seller the tablet i got was junk when it wanted to work and turn on screen was distorted and unclear and kept getting errors and slow so slow and they said owe its a great tablet dont waste your money go to Wal..Mart and buy one so much cheaper and they work and that's not saying much its wal...mart

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