Coretek

A vision to empower our clients
A mission to provide complete asset management and recovery services.
A dream, to provide technology to every human being in this world.

Coretek is a Microsoft Registered Refurbisher.

With over 25 years of experience, Coretek has been providing organizations across the globe with IT Asset Management and Recovery Services for "end-of-life-cycle" equipment .
We allow end-user organizations and IT Leasing Companies to quickly recover the maximum residual value of their owned or lease-term assets.

Coretek is a leading re-marketer of PC (desktops, laptops, monitors, etc.) and peripherals equipment. We also have significant resale experience in networking, telephone, POS, test equipment and banking equipment. We bring computer systems back to original factory specifications while testing and reconditioning each system. Microsoft Registered Refurbisher and “R2” certified to insure industry leading environmental standards.

In today's economic climate, organizations are constantly challenged by extremely low and often shrinking budgets. Coretek supports your goal of providing your company with a solid technology curriculum while maximizing both your computer technology and your organization's technology budget.

With clients across the world, we have the systems and operations in place to execute flawless transaction each and every time.

We require signature delivery confirmation on all items over $500 regardless of the product.


WWW.CORETEK.US

Coretek providing technology solutions around the world.

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Please call us directly with any questions, concerns or special orders. We have customers around the world and can ship in units or containers to every part of the world.

STANDARD RETURN POLICY:
Return for refund within: 30 days after invoice
Return for replacement within: 90 days after invoice
Restocking Fee: 15.00%

Please inspect all received merchandise for damage immediately upon receipt. If you discover that your product has been damaged during transit, please report this to our Customer Service department at (704) 792-2221. Failure to report damages within three (3) business days may result in your claim's denial.

RMA Policy
If we shipped and sold your an item, you can return those items to us within (90) days of the ship date. This policy does not apply if a different return policy is stated on the item's listing information.

Our warranties do NOT cover:
• Diagnostic and/or repair fees by a third-party.
• Software issues: including missing or altered user data. The customer is responsible for backing up their data prior to sending product for service.
• Buyer negligence i.e. liquid damage, accidental damage, power surges.

The warranty does not apply if:
• Damage is caused by accident, abuse, misuse, misapplication, or peripherals
• Damage is caused by service performed by anyone not approved by Coretek Enterprises LLC
• Any sticker or serial number has been removed or defaced.

Please make sure that the device has been fully removed from all accounts including, but not limited to: email, Apple ID, and iCloud. If you would like assistance with resetting the device, please reach out to our customer service department at 704-792-2221 between 9 AM and 6 PM Eastern Time Monday through Friday. Failure to have the device removed from iCloud may cause your return to be delayed or rejected.

To return an item to us, you will need the following:
• A return merchandise approval from us;
• All accessories, manuals, and materials provided with the original item

Please note if returning and item to us:
• Data transfer and/or recovery are not covered under warranty.
• Original shipping charges are non-refundable.


Coretek Enterprises LLC
290B International Drive
Concord, NC 28027
(1) 704-792-2221
Coretek Computers Store
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