Creative Audio's first store was opened in Pittsburg, KS in March of 1991 since then has expanded to 5 store in Missouri and Kansas. If you're in need for some new audio for your ride then you've arrived at your final destination. Creative Audio has everything you could need to get your sound system performing better than ever. We have car stereos including touch screens, bluetooth units, and navigation units. Need some more bass in your ride? We have subwoofers and amplifiers to meet every need from JL Audio W7s to Kicker Comps. At Creative Audio, we take our jobs seriously even though you may hear us laughing and having a good time, that's because we enjoy our jobs. Don't worry about your vehicle, because it will be in the hands of Mobile Electronics Certified Professionals. We ship most orders within 24 hours. If you have any questions about our products or polices please give us a call at 800-854-5821 for personal service.
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Return Policy
About Us

RETURN POLICY

Shipping Policies

We ship most order same day that are placed Monday through Friday before 2pm central. Orders placed after 2pm on Fridays or over the weekend will ship the following Monday, this includes expedited orders. We do not ship on US Holidays.

Changed your mind? 30 Day Returns

Our hassle-free 30-Day Money-Back Guarantee is designed to give you peace of mind.
Changed your mind? If you aren't delighted with your purchase, you can return a product within 30 days and we will happily refund the purchase price.

It's easy to return a product:
Log into your account or call Creative Audio to initiate a return.
We email you instructions for returning your product.
Ship your unused product, in its original packaging, to the address identified in our email.

Please Note:
Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders. Call Creative Audio to arrange these returns.

You are responsible for shipping the products back to us. We recommend using a trackable shipping method.

Individual products may be excluded from this guarantee. Check the product description before you place your order.

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
60Days
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
60Days