DHcamera is market leading supplier of finished goods and genuine replacement parts for diverse range of consumer electronics, appliance, HVAC, computer and imaging products. Through distribution facilities strategically located in Chicago, Illinois, DHcamera supplier new, reclaimed and compatible parts for nearly 200 top manufacture brands. With largest multi-vendor parts inventory in the industry, we provide access to over 8 million parts in our database, ensuring superior fill rates.
DHcameras Store
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Return Policy
About Us

RETURN POLICY

We provide a 30-day free return and exchange service for refurbished products and a 90-day warranty.

We provide 30-day free return and exchange for new products and 12-month warranty service.

If you need to return or exchange the product, please contact the Email : hu221221@gmail.com

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
5.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
5.00%