You can rely on us as your seller, DigitalTech is the online sales leader in the business of unlocked cell phones, cell phone accessories and consumer electronics.

We specialize in new and refurbished products. When it comes to refurbished items. We have shipped orders to thousands of satisfied customers. With DigitalTech you can be assured that all products are 100% as advertised. Our top priority is to make sure that you, as one of our customers, are satisfied with every purchase.

Returns are accepted within the period of days described in each product. The buyer is responsible for the return shipment, unless we are at fault. We reserve the right to charge up to 20% restocking fee for new and used returned items.

If you are returning a SAMSUNG device, you must remove your Google and / or Samsung accounts, and you must ensure that the phone is restored to the original factory settings by connecting to the Wi-Fi. If you are returning an IPHONE device: make sure the iCloud account has been removed / closed, if the phone is in the factory setting mode, connect to Wi-Fi to make sure that the iCloud account has been deleted.

Thank you for shopping with us.

Feedback
Returns Policy
53 Ratings (87% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
98.00%
Product
Accuracy
86.00%
Customer Service
Satisfaction
84.00%
Anonymous
Ordered on 1/15/2021
1/27/2021 7:47:20 AM

Phone came scratched while description stated it will be in a scratch free condition

  • Yes
  • No
  • Didn't contact
Did you find this review helpful? 
Brian M.
Ordered on 1/14/2021
Exceeded Expectations
1/26/2021 8:50:12 AM

Not only did the iPhone XS Max arrive faster than expected and well packaged, it was in near mint condition. The seller is conservative in their product assessment, which is great. The phone was exactly as described, only better, and came with a glass screen protector already installed! A big bonus since I hate trying to put those things on and it saved me from having to buy one. Would definitely buy from this seller again. They garner my highest 5 egg rating! A++++

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Tamera F.
Ordered on 1/15/2021
Phone was new and as described
1/25/2021 5:01:55 PM

I would recommend this seller. Item was new and was as described. Thank you!

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
carlos a.
Ordered on 12/7/2020
12/17/2020 2:38:59 PM

Bought one item, sent the wrong one. Dealing with RMA do not even know where my item is.

  • Yes
  • No
  • Didn't contact
Did you find this review helpful? 
Sureshkumar A.
Ordered on 11/27/2020
Awesome Newegg!!
12/11/2020 4:27:56 PM

I received Samsung galaxy A71 128gb 8GB earlier than expected as factory original package. Great experience with Newegg service. Thanks!

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Jamie R.
Ordered on 11/22/2020
Phone
12/11/2020 10:51:02 AM

Customer service helped out alot and made things smooth and easy.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Anonymous
Ordered on 12/1/2020
Phone came quickly/worked as described.
12/8/2020 10:27:48 PM

See title; when being refurbished, I'm always kinda wary. I've bought from this seller before, and both times they've shipped me fine, workable products. I'm still waiting before declaring a two-for-two, but the seller seems reliable, quick, and helpful - more then enough to make me think I'll be turning to them when I end up needing a third replacement, hah.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Edwin E.
Ordered on 11/27/2020
cell Phone S10
12/7/2020 8:00:35 AM

Was what was described, almost new

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Joel L.
Ordered on 10/16/2020
Never shipped item
10/30/2020 12:40:56 PM

Offered no feedback as to way my order was canceled.

  • No
  • No
  • No
Did you find this review helpful? 
Adam L.
Ordered on 7/3/2020
seller was fine
10/16/2020 7:12:24 AM

Everything was fine with this purchase, but the multiple emails requesting a review were annoying.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Ninette L.
Ordered on 9/18/2020
Fast Delivery
9/28/2020 9:37:56 AM

Great service and store.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Nancy S.
Ordered on 9/7/2020
Customer service with DTech M I bile Store is awful.
9/15/2020 9:26:25 AM

First, want to clarify, Newegg's customer service is fantastic. They did everything they could to help me! DTech Mobile Store was impossible to reach. My issue wasn't too bad, I ordered a green phone, got a red one. So, since I was excited about the green one I decided to see about exchanging it. I emailed them, there was no way to call them, waited a couple of hours, no response. Called Newegg, they emailed them, I got 2 emails from them, very badly written emails, asking for a picture of the phone, my invoice and other info. I sent all that and never heard back. Seeing that my issue really wasn't awful I decided to keep the red phone. But, I will make sure I don't order anything from them again. If they can't respond to this simple request I would not want to deal with them with a major issue.

  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Joel D.
Ordered on 8/22/2020
Not as expected
9/6/2020 1:00:57 PM

After doing several hours of research, I bought this phone because it was supposed to work in my area. It did not. The charger plug was incompatible with standard sockets so I couldn't charge the Phone. Seller sent an adapter to fix this issue but it was also incompatible with the phone plug. I returned the phones and have confirmed the seller received them but they have not credited me back.

  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Aaron G.
Ordered on 7/9/2020
Good Experience
9/6/2020 8:11:11 AM

Product as promised. Some minor cosmetic scratches as expected. Had it for a few months now and no problems.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Kevin G.
Ordered on 8/26/2020
Poor
9/5/2020 11:32:07 AM

The device I purchased was defective.

  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
GARY G.
Ordered on 8/18/2020
Good product
9/2/2020 11:59:11 AM

I ordered an unlocked iPhone 7 for my daughter. The item shipped promptly and arrived in good condition. No complaints.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Tymothy F.
Ordered on 8/17/2020
Quick delivery
8/31/2020 12:27:00 PM

Order was delivered well in advance of expectations. Item was exactly as listed and properly packaged.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Casey J.
Ordered on 8/4/2020
Would do it again
8/13/2020 8:15:05 PM

So everything was just as expected. I ordered, it came in great time and I was satisfied. My only disappointment isn’t a huge thing. I bought a C grade iPad Pro. I didn’t see the fact it was C grade very prominently and purchased the item. After purchase I noticed the C grading and my stomach sank. BUT And I say BUT When it came the ONLY thing that gave it that grade was a tiny dent on a corner. So if that is C grade with these guys you bet I’d buy a C grade from them again. I just wanted to see the “C grade” better in title or description.

  • Yes
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Carl K.
Ordered on 7/24/2020
As good as I hoped for
8/10/2020 8:12:24 AM

I received my refurbished iPhone 8 on time. The phone had no visible scratches, and had a glass protective cover already installed on the face. It worked great, with the only exception that it still had iOS12 on it, which meant I had to update to iOS13 to be able to transfer contents from my old 6s to this one. I had my son upgrade his phone by ordering an iPhone8 from DTech.

  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you? 
Miguel G.
Ordered on 8/3/2020
Outstanding experience from this seller!!
8/6/2020 2:09:28 PM

I was impressed by the level of service offered by DTech. Anais answered all my queries almost immediately and was always following up with my questions. I was impressed on how quickly I received my item. Thanks guys and kudos to Anais for all of the help. Keep up the good work!!

  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you? 
 
TOP