Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

As a well-known peripheral equipment brand in China, Dareu has always implemented the brand concept of InChina • And • Benefit The World. In 2013, Dareu became the only designated keyboard and mouse in the WCG2013 China Division, a well-known game event in the game industry. In 2014, after WCG announced its suspension, the IET Yiwu International E-Sports Competition inherited the mantle of WCG.

Carrying up the banner of a comprehensive e-sports competition, Dareu has become the designated partner of IET peripherals, sponsored the DOTA team VG, and became the only peripheral partner of ECL. Dareu fully supports the development of China's e-sports industry through its own efforts and brand influence.

Dareu is a Chinese peripheral brand with a strong technical reserve, a highly skilled R&D team and an automated production workshop, quality assurance, excellent after-sales service, and unanimous recognition from the market. Dareu is devoting itself to the game industry, launching a variety of highly innovative products, leading the trend of the keyboard and mouse market, and becoming an outstanding representative of domestic brands.

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Returns Policy

Return within 30 days within purchase date will be acceptable.please communicate with us before you open any claim.
we responsible for defect item or wrong item.Contact us for any issue we can assist.

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%
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