Did not come with Manufacturer's remote(Chinese remote have to figure what keys do what) nor manufacturer's manual. Otherwise the product in great shape and works fine.

The refurbished item looks brand new. Works perfectly so far. Good deal.

I found this service to be very good. It arrived as promised and was in perfect condition. The product appears to be brand new even though it is reconditioned. I will recommend this service to my friends.

VCR is just what I hoped for, but the remote control is some cheap Chinese substitute. The play, pause and stop buttons on the remote are very hard to find. No toggle button on it either to go back and forth from VHS to DVD mode. Not that I can find anyway. It is not a Magnovox remote. If it were, then I would be most happy. I guess I'll have to find a reconditioned one of those on the net. Should have been part of this deal. -Jim Riegel-

Was notified item shipped...then notified my RMA had been approved...then notified it had been accepted and a refund issued. Had to spend a long time on hold to find out that I wasn't getting my item.

item wasn't listed as used or refurbished and was not clear if it was used so I called them and they said it was new and if I had any problems to call them. I called the and told them that someone had made notes in the user manual so the product must have been used at the least. That did not go over well during our conversation so I decided to drop it and just leave feed back. I don't want to argue with someone over the phone especially someone I don't know.

I had searched the correct product number but was sent to an alternate product, which I did not notice. When I received the item I saw it was incorrect, did not open it and called the seller to return the item. It took me about 15 minutes listening to the seller telling me it was my fault before he agreed to accept the item. I returned the item but was only credited $5.40 when I paid $10.72. I paid for the return shipping but he then charged me for the initial "free shipping". Maybe he should change his name from "Fair Deal".

Item shipped to me was not the item I ordered -- it was a cheaper model with fewer features and not what was described on the website. I'm still awaiting resolution of this problem. Also, it's virtually impossible to reach Newegg via phone (1 hour or more wait time) or online chat (even longer wait times) to get problems resolved.

This refurbished DVR/VCR was being offered by two sellers. I almost went with the other seller because they had many more sales than Dealing Fair, but when I read the other seller's reviews, there were many complaints about receiving the wrong item, so I decided to take a chance with Dealing Fair. What I got was very speedy service and the item I ordered in excellent condition. Thanks for a very good deal!

Ordered wrong product, Got to admit, it was me failing to read. I did a search for DVD Recorder/VCR. I figured what came up is what I was wanting. Wrong, a DVD/VCR came up and I clicked and ordered it. Was wanting to send it back and order correct item, but they charged me 20% restocking even though I was going to order the right (and more expensive item). They were also charging me sales tax the second time where they didn't the first. Got to thinking about it and just canceled the whole order. Dealing Fair was the seller. Have no idea on how to get in contact with them ..if they want to get in contact with me ...I'm waiting.

I ordered a Panasonic VCR and received what I ordered and on time. The product was a refurbished VCR as no new ones exist any more. It arrived well packaged and looked new. It works great. My system is entirely HDMI so finding a VCR that works was a challenge. I have a huge VHS collection so Hats off to Dealing Fair. Thanks.

Did not specify that item was not new.

Fast, fair, and priced right. My second experience with this seller, and probably not my last.

This what America is all about man! Packaged in a reasonable manner, delivered in good condition. Love it!

I would recommend it.

Speedy processing and shipping. Enclosed information to contact vendor in case of a problem.