DeffAudio fights to get the lowest price on all of our products as well as getting your items as fast as possible to you so you can enjoy them as soon as possible.

We ship from 7 different states PA, OH, NY, CA, FL, GA, TX to try and get your item to you as fast as possible at low shipping rates.

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Returns Policy
22 Ratings (68% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
93.33%
Product
Accuracy
86.67%
Customer Service
Satisfaction
75.00%
Michael M.
Ordered on 6/25/2020
Poor product management
7/10/2020 4:52:21 PM

Ordered combo product got half of order contact seller for them to say sorry, the listing was wrong that other item shouldn't be included and it's out of stock return if you want. Go to return and I'm told it will cost me 10% restocking fee for their screw up.. Hell no... Had to contact them a few more times before they agreed to refund me part of the order to make up for the missing product or they pay return shipping and give me a full refund.. didn't hear back, had to contact them again 2 days later and threaten to report them to Newegg before they finally issued a partial refund for the order. All around pain in the ars...

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Jermaine M.
Ordered on 6/20/2020
Great
7/3/2020 1:30:20 AM

Yes

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Christine E.
Ordered on 5/26/2020
Great website
6/10/2020 6:10:57 PM

The website was very user friendly. Finding the right product was straightforward. Shipping was prompt and efficient. I would not hesitate to use the site again.

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  • Didn't contact
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Paul J.
Ordered on 6/30/2019
7/19/2019 2:37:25 PM

UNIT I PURCHASED CAME WITH A PART OF THE CD/DVD DRAWER DETACHED AND PREVENTING THE DRAWER FROM EMERGING FROM THE UNIT. THERE WERE NO BRACKETS INCLUDED FOR RACK MOUNTING

  • Yes
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  • Didn't contact
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Marilyn C.
Ordered on 6/19/2019
7/9/2019 4:24:42 AM

The CD/DVD player in the item does not work.. The fact that this is covered under warranty is irrelevant. I didn't buy the item so I could mess with it - not working, shipping back, receiving back, dropping off and picking up at shipper, then possible find that it's not working again.

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  • Didn't contact
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carl y.
Ordered on 12/7/2017
12/22/2017 6:10:39 AM

Awsome,as always

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Steve H.
Ordered on 2/21/2017
Very Slow shipping!
2/25/2017 9:57:44 AM

Did not get the shipping that I paid for! DEFF AUDIO lied to me on the phone!

Deff Audio Response:
Order received 02/21/17 with shipping of 3-5 days for $8.59 arrived to customer 2/28 within 5 business days.
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Anonymous
Ordered on 11/28/2014
Very fast shipping
12/23/2014 10:11:46 PM

Item arrived in a day and works great!

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