DiamondPrincess.com is an online retailer that specializes in providing you with fine quality jewelry and gemstones. The philosophy of DiamondPrincess.com has always been to provide the customer the lowest price and the best value!!
In order to achieve this goal, DiamondPrincess.com has decided to eliminate the middleman. This way, the customer is buying directly from the manufacturer and therefore paying factory direct prices! By eliminating the wholesaler, DiamondPrincess.com manages to pass on significant savings to its customer.
At Diamond Princess.com we use high-quality certified diamonds and fine gemstones. At DiamondPrincess.com you have the option to choose one of our exquisitely designed and created pieces or allow your creative juices to flow and create your own piece.
At DiamondPrincess.com, we offer solitaire rings for that special moment in someone's life, easily customizable to fit your needs (and hand!). We offer bracelets and earrings for any style - whether it be what you wear to work or a night out on the town! Our collection of pendants will carry only originality around your neck, and leave everyone else wondering where you got it! Our jewelry selection at DiamondPrincess.com features 14k and 18k gold, as well as the silver we all know and love. From rings, to pendants, we are certain you will find exactly what you are looking for!
Think DiamondPrincess.com is just for the ladies? Think again - we also offer the finest of rings and bracelets for the men in your lives too!
Our Service Reps are available from Monday-Friday, 9:30am - 6:00pm EST.
Please call 1-800-576-9044 to let us help you make your purchase decision!
At DiamondPrincess.com, we are confident that our products meet the high quality standards that we have set. However, we also provide a 30 day return policy should you feel the need to return the product. Please follow the steps below carefully in order for your return to be processed correctly. Failure to do so will prevent your return from being processed.
Please note that return of products that have custom engraving, show signs of wear, are damaged, altered or resized by any jeweler (other than DiamondPrincess.com) will not be accepted.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.