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Dowinx was founded in 2013, it has sufficient experience in the game chair design and production. We have designed a wariety of professional gaming chair with the ergonomic function ,which is suitble for long-time working playing.
The company focusing at creating the best gaming chair with professional product lines andsilled technicians.With the purpose of leading healthy working envieonment,Dowinx keeps crafting better products to improve people's sitting quatlita.Meanwhile we have set up warehouses overseas and serice agencies in USA,UK and AUSto provide better customer service.
"FOR YOUR SATIFICATION,DO MY BEST" is our key word.We expect that bring you a great purchasing experience.

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105 Ratings (86% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
93.33%
Product
Accuracy
94.29%
Customer Service
Satisfaction
89.86%
Anonymous
Ordered on 1/2/2021
Not my Jam
1/14/2021 8:33:40 PM

Well it wasn't what I was expecting. While the chair did advertise 21inch seat the sides bent up in an extremely uncomfortable way due to the racer style that made sitting for long periods of time impossible. Now I will not blame the company for that, since I didn't know better about the chairs design. I did end up letting a friend of mine with less hips take the chair and she is pretty happy to have it. I do hope it serves her well. But i wouldn't recommend this chair unless you were a pretty narrow man or woman.

  • Yes
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  • Didn't contact
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Jess M.
Ordered on 1/1/2021
Good chair
1/8/2021 2:59:46 AM

I got the chair today and it was fairly easy to put together. It is pretty comfortable for my size and height. I’m 5” and 175pds. It supports me just fine and would probably be better suited for someone a little taller than I am

  • Yes
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  • Didn't contact
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adrian f.
Ordered on 12/15/2020
Chair was received damaged.
1/6/2021 4:40:19 AM

My chair was delivered late and damaged. This was probably on FedEx for both the lateness and damage. After contacting dowinx customer service; I am awaiting a replacement chair. Their customer service was accommodating and understanding of the issues. They are on a different time zone making communication a little difficult. The chair is made well especially for the price. Once the replacement arrives I will be able to amend this to a higher ranking.

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ryan h.
Ordered on 12/10/2020
Horrible scam artist
12/31/2020 8:35:06 PM

Order was created by mistake, then promptly cancelled, all during non business hours, 6 hours after cancellation they charge me saying the item was shipped. Then say they are refunding me, lie about the refund, now I've had to file a claim through paypal to get my money back. Should be banned from newegg for their practices.

  • No
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Cindy B.
Ordered on 12/10/2020
Fantastic!
12/30/2020 5:28:32 AM

We got it built right away and my little brother loved it!

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Austin H.
Ordered on 12/21/2020
Gaming chair
12/29/2020 5:57:57 PM

It's a really nice gaming chair, very cool looking, thank you for making complications easy to fix. I would recommend this seller/brand and chair for sure.

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David B.
Ordered on 12/13/2020
Awesome gaming chair
12/29/2020 6:39:49 AM

This is really nice chair. Assembly was easy and good instructions. Allow about an hour for this. The chair seems well designed and is very comfortable. The chair reclines, rocks and the foot rest works well and easy to use. Looking forward to hours of comfortable gaming. The chair really rocks and is in the colors of my favorite football team the Chicago Bears. I weigh about 230 lbs and chair fits excellent. I would recommend this chair to any serious gamer. Definitely a keeper.

  • Yes
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  • Didn't contact
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Kelley L.
Ordered on 11/27/2020
Box damaged and wheel stand damaged
12/26/2020 3:16:44 PM

Yes however the packaging came damaged and the wheel stand is scratched.

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  • Didn't contact
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Sean N.
Ordered on 11/24/2020
Horrible experience. Chair is terrible, and the "support" made it worse
12/23/2020 10:38:07 AM

They reached out to me after I complained about features of the chair being broken. They offered a partial refund only if I sent them videos of the issue, and then purchase additional things like oil to try and fix their squeaking problem in the chair. Otherwise, they said they would send replacement parts, but only if I gave them my information, which they should already have, and my paypal account, and they are all-along contacting me with some @vip.246.com email. Seemed like a scam to me. I can tell it's someone in China contacting me because of the poor english and emails at 3am. All-around a terrible purchase choice, terrible product, terrible support, and I hope nobody else buys anything from them. It seems like some young entrepreneur came up with an idea for a great chair and then just outsourced everything from production to customer support to China. Don't trust them, don't buy from them.

  • Yes
  • No
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Amy P.
Ordered on 12/5/2020
Excellent chair
12/17/2020 5:58:18 PM

Was delivered quickly, easy to assemble and very comfortable. Very pleased!

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Bill B.
Ordered on 11/25/2020
Still waiting for refund
12/11/2020 7:19:36 PM

I tried to stop delivery of desk chair but was told it was too late. So after delivery I had UPS pick up the unopened box & sent it back on the same day as it was delivered. Was told I would get 1/2 of the price back. The other 1/2 was restocking fee that I lost. But I am still waiting for my refund.

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james y.
Ordered on 11/24/2020
Good chair
12/11/2020 6:24:19 AM

It was shipped fast and packaged properly easy directions

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Tyler P.
Ordered on 11/23/2020
Satisfied.
12/10/2020 11:07:07 PM

The product was shipped and arrived in a decent amount of time. The product was packaged nicely and everything showed up in new condition. I can’t complain about this experience.

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  • Didn't contact
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Dan M.
Ordered on 11/27/2020
Top of the line seller’s
12/10/2020 6:50:37 PM

Very fast delivery packed extremely well beautiful chair fits fine

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Spencer B.
Ordered on 11/29/2020
Great chair
12/10/2020 6:50:08 PM

Chair is perfect, very comfortable! The massager was not the most useful thing, you would probably get the same effect if you put your phone behind your back and someone sent you a bunch of text messages.... but the chair is quite comfortable so I have no complaints behind that.

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Anonymous
Ordered on 11/23/2020
12/9/2020 11:34:38 PM

Chair is very comfortable and was fairly easy to assemble. Happy with the product and continuing to enjoy it.

  • Yes
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Anonymous
Ordered on 12/8/2020
Customer Service Sucks
12/9/2020 7:57:45 PM

The chair arrived poking out of the box, visible scratches and the box seemed to have already been retaped trying to hide the errors in shipping. I declined delivery based on the damage, they dropped it back off the next morning same box with more damage. The Dowinx team and newegg customer service was poor, the communication was lacking, and after I clearly stated multiple times I wanted a replacement I was refunded a week later and told I could repurchase the item only on a certain day if I wanted it or I was out of luck. Dowinx customer service and Angela from online support are awrful. this was just my experience, frustrating to the max and they deserve the a 0/5 really

  • Yes
  • No
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Tiffany F.
Ordered on 11/23/2020
12/7/2020 7:33:29 PM

This chair is fudging awesome.

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AHMADREZWAN P.
Ordered on 11/16/2020
I like it
12/3/2020 5:39:37 AM

perfect material comfort zone is awesome. the box and parts was very easy to use . 10/10.

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joseph l.
Ordered on 11/15/2020
Easy to deal with quick delivery.
12/2/2020 10:24:23 AM

Got the chair very quickly, it was as described and looked like the one in picture, nice chair and feels comfortable to boot

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