-For item damaged or defective, kindly send images for us to check, so good solution will be offered ASAP, no matter refund, replacement or return (if needed).
-For item bought by mistake, no longer needed, doesn't meet expectation or refuse when deliver: customer need to cover return shipping fee and restocking fee, accept return via FedEx or UPS only.
-For cancel your order: you can cancel order for free before item shipped out, and need to pay shipping fee and carrier handle fee if want to cancel when item has been shipped out.

Our company are committed to providing quality assurance and affordable products. We also value customer experience after sale. So if any problem during your purchase, please contact us in anytime.

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50 Ratings (84% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
84.00%
Product
Accuracy
86.00%
Customer Service
Satisfaction
83.33%
Nick49
Ordered on 10/2/2021
Really Nice desk for the money.
10/20/2021 10:34:19 AM

The desk arrived unscathed and was well packaged. I assembled it myself,but I did it upright, contrary to instructions. I also left one shelf off so I could put my computer on it , works perfectly. I am very satisfied with this purchase.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 9/13/2021
Item still showing 'Out For Delivery' after 1 week -- Or perhaps lost
9/28/2021 6:33:03 AM

With the problems with delays FedEx is having I would want to think that the seller or NewEgg would have a backup shipping provider.

  • No
  • Yes
  • Didn't contact
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Anonymous
Ordered on 9/12/2021
Surprised by the ergonomics and quality
9/27/2021 7:10:22 PM

It beat my expectations

  • Yes
  • Yes
  • Yes
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William Cotten
Ordered on 8/29/2021
9/17/2021 4:24:59 AM

Ordered over 2 weeks ago and it hasnt even shipped yet. If you ask a customer to give a review when they havent received their order yet, dont expect the review to be good.

  • No
  • No
  • No
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Vernest G.
Ordered on 8/20/2021
This review is for the company
9/7/2021 5:03:25 PM

Customer service was good once I got a response. There was a two day delay from the time I contacted Newegg Customer Service until Erommy replied. Pieces were missing from the original shipment, and through a series of emails, we figured out what was missing. To their credit, the company sent me an entire new unit, although it did leave me with lots of leftover parts to dispose of.

  • Yes
  • No
  • Yes
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David S.
Ordered on 8/9/2021
Excellent value for Shellshocker buy of $49
8/24/2021 9:09:36 PM

The base is a tad wobbly but seems perfectly functional, the material seems stitched together well enough though I don't care much for the vinyl sections against the fabric, but for what I paid for it I ain't complaining. Put a cushion on the base as it doesn't come with quite enough for long term comfort and you're golden. Yes, I would purchase another at that price.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 5/13/2021
6/1/2021 5:13:41 AM

nice inexpensive desk

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 5/11/2021
Very very nice desk.
5/26/2021 8:38:24 AM

The product was on sale for a fraction of the price, it arrived sooner than its estimated delivery date, was one of the easiest desks I have ever put together, and last but not least is gorgeous to look at. A lot of times Im missing hardware or drawers dont fit properly or slide correctly making a 2 hour project into a 4 hour nightmare. This desk will not disappoint.

  • Yes
  • Yes
  • Didn't contact
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Adam H.
Ordered on 5/13/2021
Great shipping and product.
5/21/2021 3:21:39 AM

Would buy from again easily.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 4/27/2021
Desk
5/13/2021 6:44:27 AM

The desk was perfect. It was delivered so fast.

  • Yes
  • Yes
  • Yes
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Evan
Ordered on 4/27/2021
Very Impressed!
5/3/2021 2:12:38 PM

I've had mixed experiences on Newegg with 3rd party sellers, but it's sellers like this that give me hope. Thank you for lightning fast shipping and a great product! :) Keep up the good work!

  • Yes
  • Yes
  • Yes
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michael c.
Ordered on 3/30/2021
chair for office
4/19/2021 6:24:22 AM

a big improvement for back comfort over my other office chair, the only thing is the wheels do not roll as easily, may have to get some graphite or something to lube up the wheels.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 3/26/2021
Damaged product
4/12/2021 3:53:22 PM

Leg was damaged and contacted them and they said it was fine and use able

  • Yes
  • Yes
  • No
2 out of 2 people found this review helpful. Did you? 
Samantha A.
Ordered on 3/18/2021
Item was damaged.
4/5/2021 7:29:28 AM

Ive had a hard time getting in contact with anyone about the product I received which was already damaged upon arrival. I sent multiple emails and everyone said to wait for the seller to contact me and I never got an email back. Overall I did not have a good experience with this seller at all.

  • No
  • No
  • No
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Shawn T.
Ordered on 3/18/2021
Desk did not have all holes
4/5/2021 6:38:34 AM

Desk did not have all holes - I couldn't finish assembling as the desk didn't have all the holes punched out or threaded. Cheap desk, cheap price. Did arrive on time.

  • Yes
  • No
  • Didn't contact
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Molly S.
Ordered on 3/18/2021
New sleek desk
4/5/2021 4:32:43 AM

Looks great in my front sitting room, very sleek. Spacious yet not bulky.

  • Yes
  • Yes
  • Didn't contact
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winston m.
Ordered on 3/15/2021
4/1/2021 7:53:49 AM

it's a nice and simple computer desk, for me it was easy to assemble however some customer may have a little bit of a problem because the parts package didn't label properly to make the instructions easier, I gave them five stars anyway, the price was great, the table sturdy and lite I recommend this table

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 3/18/2021
Created a shipping label but never sent the item.
3/27/2021 12:27:11 PM

This company is horrible. They creat a label and never send the product.

  • No
  • No
  • No
2 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 3/18/2021
Failed to ship
3/24/2021 11:42:28 PM

just generated a tracking number and was ignored afterwards

  • No
  • No
  • Didn't contact
4 out of 4 people found this review helpful. Did you? 
Steven L.
Ordered on 3/3/2021
Arrived early and she loves it
3/19/2021 11:39:57 PM

I highly recommend this vendor. I was notified every step before shipment and once the item was shipped it actually arrived a day early. Great service and timely arrival what more can you ask for.

  • Yes
  • Yes
  • Didn't contact
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