About Electronic Express

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Since 1983 Electronic Express has been a leader in top quality, name brand electronics at exceptionally low prices. If you're looking for the newest in electronic gear for your home, office, car or on-the-go, Electronic Express has it. We at Electronic Express take great pride in providing our customers with leading edge products at prices to fit any budget!

At Electronic Express, we stock over 2000 models, so if you see the manufacturer, but not the model, don't be shy - let us know and we will be happy to check! Whether you are buying on line for the first time or you are an avid e-shopper, Electronic Express wants to make your shopping experience as pleasurable as possible. For even more personalized service, whenever you're in the Southeast region, please stop by any of our 19 locations in and around Nashville, Tennessee. Come and see why Electronic Express is the only name you need to know!

Feedback
Returns Policy
2,230 Ratings (86% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
93.00%
Product
Accuracy
92.19%
Customer Service
Satisfaction
87.87%
Anonymous
Ordered on 12/29/2020
Very good price. Delivery time was excellent. Very nice TV.
1/12/2021 4:54:08 PM

Yes I would recommend

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Lucky T.
Ordered on 12/26/2020
Love the TV
1/11/2021 5:19:41 PM

The remote control is a little challenging to be familiar with but when I figured it out. Very cool control I like the Ambient feature in Samsung QLED TV.

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 12/30/2020
DO NOT BUY FROM THIS SELLER
1/7/2021 6:56:12 PM

Merchant does not do replacements. TV was received completely busted. The screen has several internal cracks and a multi colored wrecked display. Merchant does not allow any changes to delivery. You cannot pick up your items they must be delivered. Complete inconvenience to the buyer. DO NOT BUY FROM THIS MERCHANT

  • No
  • No
  • No
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Anonymous
Ordered on 1/4/2021
Well, not disappointed.
1/7/2021 3:46:09 PM

I was a bit apprehensive about buying from this seller after reading the 1 egg reviews, but thankfully all that stuff appears to be a rarity. Ordered this Monday the 4th, received it it on the 6th (Shipped from one state away). TV is as described, works perfectly, zero complaints to be had. The box for the TV was superficially damaged before, but that's nothing to get up in arms about, it's not like I'm not gonna destroy the box opening it. So far, this seller has exceeded expectations.

  • Yes
  • Yes
  • Didn't contact
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tod s.
Ordered on 1/4/2021
Ordered new
1/6/2021 2:43:32 PM

received refurbished

  • Yes
  • No
  • Didn't contact
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Robert C.
Ordered on 12/19/2020
Great Deal - pleased with the purchase
1/6/2021 11:36:17 AM

Shopped around for the product I knew I wanted. Have bought through NewEgg before so when I found the best deal anywhere at NewEgg, I went with it and Electronic Express came through.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 12/28/2020
Very Quick To Ship
12/31/2020 11:13:16 AM

The estimated shipping date was a little over a week out, but the seller was on top of it, and got my package to FedEx that same day and my package arrived in just 2 days.

  • Yes
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  • Didn't contact
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Barry O.
Ordered on 12/7/2020
Received wrong item
12/30/2020 9:19:17 AM

I received the wrong item. I hoped for a replacement. They said they would issue a refund. I still have not received it.

  • Yes
  • No
  • No
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Ethen N.
Ordered on 12/13/2020
Ordered it a month ago and still has not come
12/29/2020 12:51:43 PM

If you would like your stuff to come in a year yes if no they are complete trash in speed

  • No
  • No
  • Didn't contact
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Craig D.
Ordered on 12/9/2020
12/21/2020 4:35:59 PM

Fast and reliable. Item was out of stock everywhere and received the item quickly.

  • Yes
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Gary B.
Ordered on 12/8/2020
Great service!
12/21/2020 12:05:44 PM

The item actually arrived before the date given. The item in my order arrived in perfect condition. Great service!

  • Yes
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Gabriel E.
Ordered on 11/25/2020
Merchants like this should not exist in the days of Amzn
12/17/2020 3:13:45 PM

Avoid this seller at all costs. Where do I begin with all their problems. #1 thing that stands out to me is they don't let you cancel an item. They immediately claim that your order has shipped so you can't be refunded. Then you will wait days before your item even begins to ship. I bought a TV and the shipping was extremely slow. I needed customer service for my order and the service was terrible. They can't even see the full thread of communication, its like the movie groundhog day, every new message is like starting from scratch explaining the issue. When the issue was finally somewhat resolved 2 weeks later, I was told my account would be credited in 72 hours. I waited 9 days and then just issued a chargeback on my credit card. I know they pay penalties for chargebacks and I was glad to penalize them for being a terrible merchant. I wish I could give them 0 stars. No price is worth going through the hassle with these guys, and they're not even that much cheaper than a reputable merchant.

  • No
  • Yes
  • No
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Kathleen A.
Ordered on 12/3/2020
12/16/2020 8:23:02 AM

I love my blow dryer

  • Yes
  • Yes
  • Didn't contact
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Larry C.
Ordered on 12/1/2020
Exceptional
12/15/2020 11:08:46 AM

Busy time of the year, yet my item was shipped and arrived ahead of schedule. The item has a problem,, a small one but for me it's large because I LIKE ..... OVER THE AIR TV,,,,,, the remote has NO individual channel selection or return to previous channel. I have had this TCL Roku TV for a little over 2weeks now. It has had some strange little quirks but it gets it's act together and corrects them especially when I rewind and play the scene again. Little things like timing of speech to action, blurred movement all reset when rewound another nice feature.

  • Yes
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  • Yes
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Noel K.
Ordered on 11/30/2020
Great Seller & Good Product
12/11/2020 8:30:57 PM

Packing was certainly satisfactory and product arrived on time. No damage or other irregularities, Karaoke Machine works as advertised.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 11/29/2020
12/10/2020 7:15:23 PM

One item showed up but the other was returned to warehouse. Customer service has an attitude and did not answer questions.

  • No
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  • No
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Anonymous
Ordered on 12/2/2020
Product might be good but I never got it.
12/10/2020 2:11:16 PM

This seller might be good but I had a bad experience. The USPS never delivered for some as yet unknown reason. I would pay a little more for FedEx or any other shipper.

  • No
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  • Yes
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Shasta M.
Ordered on 11/25/2020
Not good service
12/10/2020 12:17:43 AM

We ordered an 85” Samsung tv. It arrived on time with damaged packaging and some minor issues with the picture. Customer service was awful. We were told it’s a 3rd party seller so all they’ll do is take a return and charge us 50% restocking fee. The 3rd party seller basically told us to screw off. They refused to do anything. So we’ll have to contact Samsung directly as a last resort.

  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Derick W.
Ordered on 11/23/2020
12/7/2020 5:59:08 PM

Great price and fast shipping. Television was packed very well.

  • Yes
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  • Didn't contact
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Rev. B.
Ordered on 11/2/2020
Prompt and professional service.
12/6/2020 4:01:22 PM

Love the television! Shipping and delivery were very fast and professional.

  • Yes
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  • Yes
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