Electronic Palace is committed to providing each customer with the highest standard of customer service.
We carry both brand new and refurbished products.
All products sold by us carry manufacturer warranty.



818-385-1863
electronicpalace1@yahoo.com

For any order issue please do not hesitate to contact us either by email or by phone so together we can complete the transaction as smoothly as possible.



We do our best to maintain the accuracy of product information; however, we are not responsible for typo graphical error in our listing.

Feedback
Returns Policy
153 Ratings (91% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
97.48%
Product
Accuracy
95.80%
Customer Service
Satisfaction
98.39%
Anonymous
Ordered on 7/15/2021
Happy with this purchase
7/30/2021 2:45:31 AM

No problems with this purchase. Set up is as easy as turning unit on. very portable and great for my use.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 6/29/2021
Portable dvd player
7/15/2021 3:45:20 PM

Delivered a day early and all as described.

  • Yes
  • Yes
  • Didn't contact
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Mark H.
Ordered on 12/14/2020
Great product, seller has fast shipping
1/4/2021 2:22:52 PM

Good price on the product, order acknowledged immediately, shipped quickly and arrived well packed. I would order again.

  • Yes
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Michael B.
Ordered on 12/10/2020
12/28/2020 1:46:19 PM

Understanding that shipments have been slow this season, it is still unacceptable to place an order on Dec 9, follow tracking to the 14th and then no additional tracking updates as of today the 28th. Is the item lost, stolen, or actually not shipped just charged for. The seller has a reasponsibility to know the capability of the shipping contractor they are using and not use carriers that are illegitimate or not capable of performing. (USPS or not)

  • No
  • No
  • Didn't contact
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Floyd T.
Ordered on 11/16/2020
Good
12/2/2020 5:52:46 PM

For the price I would recommend this product.

  • Yes
  • Yes
  • Didn't contact
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robert s.
Ordered on 8/7/2020
8/23/2020 10:12:21 AM

sent it back after 2 days. Repeatedly froze.

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 8/4/2020
Excellent product and service
8/20/2020 1:49:27 PM

This DVD player arrived very quickly and works as advertised!

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 7/23/2020
super fast
7/26/2020 12:53:10 AM

Our cat broke my favorite studio headphones (don't ask) so I ordered the exact same model, expecting to have to wait a while before getting the new set. Amazingly, I received it in two days. Thanks!

  • Yes
  • Yes
  • Didn't contact
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Lori-Ann B.
Ordered on 6/26/2020
Very polite and professional.
7/15/2020 8:06:19 PM

The picture I saw of a HD TV/DVD had a center stand and the one I received had two feet and did not fit the available space. However, the customer service at Electronic Palace is excellent. They emailed me a return label and a refund was issued within a few days.

  • Yes
  • No
  • Yes
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Charles M.
Ordered on 5/29/2020
Integrity!! That’s what I got from Newegg! The most important thing that I require from a company.
6/12/2020 11:04:27 PM

Yes

  • Yes
  • Yes
  • Yes
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Stephen J.
Ordered on 5/24/2020
6/11/2020 4:27:45 PM

man it took forever for the tv to get here. I finished my project without it. it'll sit here in case the other tv breaks

  • No
  • Yes
  • Didn't contact
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Moe K.
Ordered on 5/12/2020
Damaged part
6/8/2020 5:46:52 AM

One part arrived inoperable / damaged.

  • Yes
  • No
  • Didn't contact
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Robert M.
Ordered on 5/17/2020
Great
6/3/2020 7:14:06 AM

Good product, fast shipping

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 4/28/2020
Great product for a great price with friendly service!
5/12/2020 1:46:00 PM

Great product for a great price with friendly service! I would recommend this for any child in elementary to middle school.

  • Yes
  • Yes
  • Yes
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Mary J.
Ordered on 4/14/2020
Really no opinion. Everything went well. Good vendor.
4/30/2020 6:12:50 AM

Yes. No hitches. Service is smooth. TV arrived well packaged and safe. All pieces included. Excellent instruction book.

  • Yes
  • Yes
  • Yes
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Larry S.
Ordered on 2/6/2020
excellent
2/23/2020 5:44:22 PM

Yes I would recommend Packaged very well

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 1/29/2020
2/7/2020 4:47:13 AM

Seller was quick to respond, and helped with the delivery company which guarantee timely delivery.

  • Yes
  • Yes
  • Yes
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William H.
Ordered on 1/10/2020
Very poor operation of purchased item.
1/28/2020 11:08:39 AM

Item came from factory with wrong date installed, will not work unless date correct. I contacted seller and no one in their employ (tech) knew how to fix the date. I have to return the item. They did reply to my email to them and did their best to help.

  • Yes
  • Yes
  • No
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Adam P.
Ordered on 1/10/2020
Electronic Palace sent me the stuff
1/27/2020 4:22:20 PM

Thanks for the headphones, they work!

  • Yes
  • Yes
  • Yes
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Megan P.
Ordered on 12/12/2019
Outstanding
12/27/2019 10:33:45 AM

Highly recommend this website. Great price!

  • Yes
  • Yes
  • Yes
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