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109 Ratings (92% Positive) 

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On-Time
Delivery
92.86%
Product
Accuracy
98.81%
Customer Service
Satisfaction
90.91%
Anonymous
Ordered on 10/29/2021
Unresponsive seller
11/4/2021 8:25:57 AM

I've been trying to contact this seller for 4 days due to a shipment address error. They have not responded to any of my urgent inquiries.

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John P.
Ordered on 7/5/2021
Excellent transaction
7/9/2021 4:06:40 PM

I received the keyboard I ordered rapidly and in excellent condition. (I'm typing this review with it right now.) I would purchase from them again!

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  • Didn't contact
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BEN B.
Ordered on 6/23/2021
No Communication
7/1/2021 12:29:22 PM

I had two orders from this seller. One was cancelled after five days without any explanation. The other had the wrong item in it. When I contacted the seller about their mistake they never responded.

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Derick T.
Ordered on 3/4/2021
Responsive
3/26/2021 10:35:36 AM

Had an issue with an item but the seller was quick to work with me and we found a solution. May require a different item but the seller was doing all the right things. Will repeat.

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James L.
Ordered on 1/25/2021
Great Service all the Way around!
2/9/2021 3:51:55 PM

I've been wanting this for a long time, prices were way to high. Hence, price dropped, so I ordered it. Setup was easy right out of the box. Works great,but one thing is for sure, this is an item that takes time to get use to. Day by day I'm getting to know how to tweak it more and more, and everyday it just keeps getting better, and better for sure. I highly recommend it, I own xPlane 11.xx , P3D 4.5, and all of FSX versions. Combat with this Puppy in a fighter Jet is like Night and Day !!! Gosh, Wow is all I have to say. Looking around in an F18 Hornet or any fighter jet increased my odds by Ten Fold !!!! Bottom Line.............. If you have time and understand that this is NOT a Plug & Play and Lets Go ! Nope, not gonna happen, take time, set it up right and Learn it, and YOU won't be disappointed at all. It will also take some time to get used to it, I'm still learning but very Impressed !!

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Anonymous
Ordered on 1/18/2021
2/2/2021 10:17:00 PM

Seller returned item to warehouse and did not issue a refund

  • No
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Adam G.
Ordered on 1/5/2021
Fantastic shopping experience
1/21/2021 8:09:16 PM

Item I ordered arrived on time and in perfect condition. The few questions I had were answered quickly by their customer service folks. Will definitely keep them in mind for future purchases.

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Robert B.
Ordered on 11/23/2020
Fast Delivery, but item appeared to have been opened.
12/9/2020 9:42:41 PM

Appeared to be an open box item although working perfectly. Tape seals on box were cut and item gave impression of having been re-boxed. Was expecting a new unopened item, so I knocked off one star.

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  • Didn't contact
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Anonymous
Ordered on 11/10/2020
11/30/2020 5:31:25 PM

Battery adapter doesn’t work on some toys

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  • Didn't contact
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Russell M.
Ordered on 11/4/2020
Track-IR
11/19/2020 6:26:00 PM

I have had no issues with the seller and the product was in perfect condition. I would recommend this seller based on mt experience.

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Anonymous
Ordered on 10/12/2020
Smooth transaction
10/27/2020 3:09:24 PM

Item as described.

  • Yes
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  • Didn't contact
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John D.
Ordered on 9/6/2020
Relief of shoulder pain
9/22/2020 8:22:40 PM

The Cirque touchpad has been excellent for keeping my arms from flailing to the sides of the keyboard; consequently I am having little or no pain from using a mouse / trackpad. I should have gotten the Cirque Touchpad long ago!

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Adam H.
Ordered on 8/4/2020
The item I wanted at a fair price.
8/12/2020 7:24:36 AM

Satisfied. Thanks!

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  • Didn't contact
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Charles M.
Ordered on 6/13/2020
Thanks pleasantly surprised
7/1/2020 2:39:04 PM

I would like to say that I am once again encouraged to continue trying to purchase things online. Your effort in timely shipping is encouraging.

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Anonymous
Ordered on 5/16/2020
6/2/2020 7:45:40 PM

Came late but with corona and everything I blame the USPS more then anything. No price gouging even though at the time of purchase they were really hard to find. Would buy again.

  • No
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  • Didn't contact
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Raymond B.
Ordered on 5/2/2020
Happy customer
5/18/2020 7:20:26 PM

Keyboard shipped fast and was exactly as advertised in perfect working condition. I did have some issues with UPS, but no problems with seller or Newegg. And with UPS as busy as they are with the pandemic now my issue with them was minor too -- I just had to call and get them to try and delivery again and sign the physical slip left vs electronic signature. As for the keyboard itself, I have the exact same one at my office at work. I love it. I have the V3 tenting adapter at the office, big didn't buy again. It's nice to have but not necessary for me. I have a MacBook pro for work but got the windows keyboard at home. I just use the MacOS modifier keys to remap option and command so they are in the expected place and that works perfectly. I love having a wired keyboard and no batteries. I love the split keyboard for ergonomics. I like that this is a relatively thin and flat keyboard. My home office is much nicer with this at my desk.

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  • Didn't contact
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Kim G.
Ordered on 4/15/2020
The product is great.
5/1/2020 10:14:27 AM

I love the click and drag button. The ball rolls great! The only negative comment I have would be the delay with both buttons. I would defiantly recommend this to friends!

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Jacob S.
Ordered on 4/9/2020
Great service, keyboard almost perfect
4/25/2020 6:02:56 AM

This keyboard is the best ergonomic design I have found because of its flexible shape. It is also GoldTouche's most sleek and modern design. The keyboard has two downsides: some keys are in different locations and that is hard to get used to (home, pg up, pg dwn, end), and the arrow keys are very small. Also, the clamp that allows you to adjust the shape is not as strong as it is on the older, larger version of this keyboard (well built, cheaper, but old-school IBM style). Still, I can't find a better shape for ergonomics. New Egg was great - easy, trustworthy.

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Shawn L.
Ordered on 9/19/2019
Great seller
10/4/2019 8:10:10 PM

Happy with the product I received, was packaged great and was here in a timely fashion!

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JAMES S.
Ordered on 7/7/2019
Excellent
7/22/2019 6:58:43 PM

I would absolutely recommend.

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