Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

We started with a humble idea - make budget electronics to create better everyday life for many people.
Founded in 2011, Dragon Touch is committed to provide consumers with high quality and affordable Tablet PC products. From making the earliest generation single-core capacitive LED screen tablet on the first day, now we have developed octa-core capacitive IPS screen tablet.

To meet consumers' expectation and quality customer service, we continue to bring the latest technology to our new products. Since 2013, Dragon Touch has became the most popular budget tablet brand on Amazon. With our outstanding performance, in 2015, we partnered with Walt Disney to launch a brand new kids tablet. Kids can enjoy free pre-load Disney story books and game under a safe online environment, and parents can monitor through parental control with no worry.

Today, we have offered a wide range of electronics products and been sold to North America, South America, Europe, Asia and many other regions. We will continue to develop more well-designed, high quality electronics products at prices so low that many people are able to afford them and enjoy life.

Feedback
Returns Policy
38 Ratings (53% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
81.58%
Product
Accuracy
55.26%
Customer Service
Satisfaction
60.00%
Loren M.
Ordered on 3/11/2021
The worst seller that I have ever dealt with
4/7/2021 3:22:17 PM

This seller sent me a completely USED item. I purchased a new item. You could see a cup ring on one part of it. The box looked like it had been sent around the world and back and the contents rattled in the box. I wrote him and sent pictures of it opened, and he completely lied in email telling me it was new when the part with the cup ring was distinctly showing in the photo that I sent to him. He refused to pay to return the item to him for a refund. Luckily Newegg stepped in and took care of the situation for me. They sent me a label and then had it shipped to them and I was given the full refund. They inspected the item and I was told by one customer service rep that the serial number was removed from the item according to the return notes. I never removed the item from the box, I only opened, saw it was used and promptly taped it back and sent it when I was given the return label. I have never dealt with such an underhanded seller. Stay far away from him.Thank you Newegg for taking care of this problem for me.

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jason s.
Ordered on 11/23/2020
They were very professional and accomodating
1/13/2021 2:39:08 PM

The seller did all they could to resolve the issue I had with the tablet. It did not work with the apps that I needed. They worked to try to make them work on my end, since it worked for them. When they exhausted all attempts, they refunded the purchase. I would highly recommend them.

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Anonymous
Ordered on 12/24/2020
1/13/2021 2:24:30 AM

Haven't had a chance to use it in the field but from what I see, I like it a lot. In addition to the 4K ability and up to 90 minute record time, the included remote will be a big help when I have the camera mounted on a race car and don't want to get in the way when the car is getting ready for a run.

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  • Didn't contact
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Anonymous
Ordered on 11/27/2020
JUNK
1/8/2021 6:57:39 AM

product of poor design and manufacture. Did not get reception of 200 miles or 100 miles or 10 miles Should be banned from US

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  • Didn't contact
0 out of 24 people found this review helpful. Did you? 
Anonymous
Ordered on 12/7/2020
cheap knockoff product sent
12/29/2020 5:46:14 PM

waste of time

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0 out of 43 people found this review helpful. Did you? 
Randy C.
Ordered on 11/27/2020
Cardboard Jink
12/22/2020 11:00:48 AM

Not Returnable - Stay away from this company

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0 out of 66 people found this review helpful. Did you? 
Anonymous
Ordered on 11/30/2020
A little bit of good. Lots of bad.
12/21/2020 8:04:40 PM

I've made it a habit of buying no name android tablet lets for the kids. Combined with Nova launcher they always look the same and get the job done. The item description looked as good as any other no name tablet (a few grammar errors and some bad translation). I bought 2. The Good: Fast shipping. Once problems were found they responded to email. They even offered to send a "replacement" AND credit me back for 1 tablet...but free turds when I wanted a hamburger isn't a good deal. The Bad: The day after ordering I got my shipment confirmation. I noticed that the product that shipped was a different tablet than I ordered. Even worse, when I went back to my initial order confirmation email, I clicked on the product link that the product page no longer existed. I was glad I kept that initial order confirmation email. When the product actually arrived I was further alarmed that boot animation on my "Android 10" tablet looked old as hell. When the Play Store said table was "incompatible" with almost every thing i tried to install I knew it was over. It went downhill from there. Even though the system settings said "Android 10" further software testing identified Android 5.1. Screen was nowhere near 1080—it was actually sub 720p. With 1.5 hrs of opening the box 1/2 of the tablet screen dimmed and started having lines in it. This was a bait and switch scam on 2 levels. 1. they switched the item description upon shipping 2. they use a modded OS to make it say it android 10 when it is really android 5.1. There is NO excuse for this and newegg should ban this seller.

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0 out of 63 people found this review helpful. Did you? 
Anonymous
Ordered on 11/30/2020
Problems? Contact the Seller!
12/18/2020 7:01:12 AM

I had a problem with shipping, I contacted the seller. Customer support was great! They walked me through the problem to a resolution.

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0 out of 2 people found this review helpful. Did you? 
Mark S.
Ordered on 11/29/2020
12/15/2020 7:01:13 PM

does not work with IOS

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  • Didn't contact
0 out of 79 people found this review helpful. Did you? 
Mark P.
Ordered on 11/27/2020
Quickly solved my problem
12/14/2020 6:25:24 AM

The item arrived quickly but I had a problem with my purchase. After contacting the seller my problem was solved overnight. Overall fast shipping and fast service.

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0 out of 2 people found this review helpful. Did you? 
Caleb S.
Ordered on 11/30/2020
Absolutely Horrible Customer Service
12/10/2020 1:23:34 PM

The product I got was exactly as described and I have no problems with it. The delivery time was delayed however by a few days. I'm not sure if the delay was due to COVID times making delivery difficult or if the seller usually has problems with shipments. I contacted their customer service via email, and the reply I got was absolutely horrible. There was absolutely no punctuation, and it looks like the person just found out what a comma was. With a mixture of very bad grammar and commas between every few words, and ending the email with "can you give us a good review". I am highly upset with how horrible the customer service was. Besides that, everything else was pretty alright. I would choose a different seller in a heartbeat when given the choice on my next order.

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0 out of 3 people found this review helpful. Did you? 
Robert k.
Ordered on 11/26/2020
item not same one pictured, nothing like it . does not work
12/2/2020 3:12:17 PM

item sent not same item pictured item claims 200 mile reception, does not even get 2 miles

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0 out of 125 people found this review helpful. Did you? 
Royce H.
Ordered on 11/12/2020
JUNK
11/30/2020 7:12:16 PM

With my old Antenna I got 49 channels. With this so called "amplified" antenna I got 33. Wasted my money on this cheap piece of junk. It says it can get channels 100 miles, best I could do is maybe 25 miles (as the bird flies). I'm in Baltimore and this thing had trouble picking up Washington DC channels. I got it to pick up Philadelphia channel, which is closer than 100 miles from me, and as stated earlier, it can't do it. Save your money unless you just want an antenna for picking up local channels

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  • Didn't contact
0 out of 2 people found this review helpful. Did you? 
Martin H.
Ordered on 11/12/2020
You Get What You Pay For
11/30/2020 6:12:11 AM

This watch promised a good deal, b ut it woupd not hold a charge for more than about na few hours, making itn useless.

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0 out of 81 people found this review helpful. Did you? 
SCOTT S.
Ordered on 11/6/2020
No show
11/24/2020 8:20:42 AM

I ordered this tablet on Nov 6. It is now Nov 24. Tracking info says it left China on the 9th. Must be a slow boat.(lol) If item ever shows up l will give another review.

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0 out of 161 people found this review helpful. Did you? 
Miguel V.
Ordered on 11/6/2020
Outstanding and time manners
11/23/2020 12:10:47 AM

Yes I would recommend it to anyone.

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Jake L.
Ordered on 11/6/2020
Excellent seller!
11/17/2020 10:28:47 PM

Timely delivery! I would recommend this seller after contacting them about an issue, they went out of their way to make it right.

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Anonymous
Ordered on 10/15/2020
Pure garbage this tablet is just a replica of a iPad and all the features and stuff what’s on the description is obviously not it doesn’t even have a microphone but it says it does says it’s 4K but it
11/17/2020 7:29:22 PM

Complete utter trash

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Anonymous
Ordered on 10/15/2020
Excellent seller and excellent service.
11/14/2020 3:44:42 AM

I bought a tablet from this seller. I noticed that there are some visible lines on the screen and sent messages to the seller and immediately got a refund. Nice seller and excellent service.

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T C.
Ordered on 11/6/2020
VERY DISAPPOINTED - USED ITEM - REFURBIHED, HAD SCRATCHES ON THE SCREEN
11/13/2020 11:54:30 AM

NOT HAPPY WITH THIS ITEM SOLD!!!

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2 out of 198 people found this review helpful. Did you? 
 
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