Factory Hardware Store is a full line distributor of thousands of home and industrial goods. We have products ranging from inflatable pool swans, to home generators, from tools to holiday decorations. We aim to provide the top products you know and trust from brands known for their superior quality. Shop our selection and please let us know if we can help you with any of your shopping needs.
-Cancellations are addressed with priority - Please only request a cancellation once, if you have just placed the order, or have not gotten tracking or your order in more than 7 business days since placing the order. -Orders are currently being processed 7 days a week, the same day they are placed. -Handling time is currently between 0-4 business days [after processing]. -Tracking is sent out as often as possible or every 12 hours, after the package has shipped. -Please wait until 1 week after placing your order to send a tracking request. -If your tracking information has not activated within 2 days of recieving it, please contact customer service to have this resolved. -Damaged goods can be easily corrected - Please contact us directly if you have any issues. -If you recieve an item you didn't order please contact us directly so we can resolve the error.
We appreciate your cooperation, understanding, and patience with us during these times.
We process all of our orders the same day the order was placed, Monday through Friday 6am-11:59pm EST. Orders typically ship same day when placed before 12pm EST. We ship from over 10 warehouses across the United States. While handling time varies from 0-5 days, Carrier transit time is typically less than 2 days for most orders.