Fairport Computers was founded on the premise of providing technology equipment to wholesale and retail customers that is affordable, reliable and functional for each user. We are a computer technology, asset recovery, and recycling business that works with medium to large businesses as well as leasing companies that allow us to sell technology equipment at a significant saving from new retail or refurbishing companies. Utilizing the asset recovery and business integration side of the business allows us to provide better solutions at a lower cost in both sales and service. We work with businesses when they upgrade and assist them in the install and recovery in providing technology equipment to consumers at low cost.

We offer Computer Solutions at a low cost and stand behind our work. We are Apple and Windows Specialists with over 15 years of Experience in Computer Sales and Service.

Feedback
Returns Policy
77 Ratings (61% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
59.62%
Product
Accuracy
59.62%
Customer Service
Satisfaction
52.27%
Nathan H.
Ordered on 12/19/2020
Had problems, but seller made it right
2/5/2021 9:54:33 AM

Laptop initially arrived with a hardware problem, and had to return for repairs. Fairport Computers' tech support was fair to work with and did resolve the problem.

  • Yes
  • No
  • Yes
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Anthony I.
Ordered on 1/16/2021
2/2/2021 1:08:02 PM

The computer appeared in good physical condition, but when the power was turned on, the screen (laptop monitor) was dead. By connecting the computer to a spare external monitor, I could tell that the rest of the system was in good working order. I had to return the item. I am surprised that the vendor did not do a more thorough job of testing the equipment before shipping it to the customer.

  • Yes
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  • No
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Gary C.
Ordered on 12/9/2020
Excellent
12/31/2020 11:09:45 AM

Definitely went above and beyond in getting me what I needed. Highly recommend them to everyone!

  • Yes
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  • Yes
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Clifton P.
Ordered on 12/2/2020
Good Units, Great Price!
12/24/2020 7:24:16 AM

These units were just as described, delivered as promised and are functioning as needed. Would use this seller again.

  • Yes
  • Yes
  • Yes
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greg f.
Ordered on 11/15/2020
Had a small issue, they fixed the problem fast. They replied to my email quickly and was very helpful.
12/3/2020 6:27:05 PM

They responded to my email quickly and took care of the issue I had. Everything is going good so far. I would recommend them.

  • Yes
  • No
  • Yes
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Nathan D.
Ordered on 9/29/2020
Don't buy from this seller. They will steal your money.
10/20/2020 3:09:30 PM

They will generate a shipping label to get the item you order into UPS or FEDEX tracking system and then charge your credit card, but they will never ship you the item.

  • No
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David R.
Ordered on 9/11/2020
Order never shipped
10/2/2020 3:19:29 PM

A week after ordering the laptop, Fairport Computers contacted me to notify me that the laptop I ordered was out of stock and they could send me a better one. Three weeks later the tracking number still indicated "label created" (ie: not shipped) and after calling two phone numbers (first went straight to busy tone and other straight to unidentified voicemail) I contacted Newegg. The Newegg customer representative (who was excellent by the way) called Fairport Computers and apparently the replacement laptop also went out of stock but they never contacted me and they never followed through with the order, a month later. Very disappointing and a complete waste of time. Refunding.

  • No
  • No
  • No
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Timothy R.
Ordered on 9/14/2020
lame
9/30/2020 10:13:52 PM

i cancelled the order because for days after i placed it the ups website was still showing that label had been printed and they were waiting for merchandise from seller , 16 days later it still says the same thing i went to the order followed the link and was issued an rma number which is useless without anything to ship back and i havent received my 307.00 back but the one thing they were able to deliver is this stupid survey how do think i would rate them

  • No
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Jason H.
Ordered on 9/13/2020
No product shipped, no return contact, useless
9/30/2020 5:27:49 PM

My item never shipped. Seller would not return contact to me or Newegg. Took my money and never responded for a replacement request. I will change this if resolved.

  • No
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  • No
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John H.
Ordered on 9/3/2020
Good service
9/24/2020 1:46:12 PM

I got the computer at a decent time but there were issues that kept the battery from being recognized by the computer. It is usually a risk getting refurbished computers but I give a 4 for out of 5 because the seller worked hard with me sending the parts I needed to fix my computer. Because they were quick to respond and willing to help, I would buy from this seller again in the future if the opportunity arises. In the end, I got a decent computer for a great price.

  • Yes
  • Yes
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1 out of 1 people found this review helpful. Did you? 
Michael A.
Ordered on 6/17/2020
Laptop in great shape!
7/25/2020 5:45:07 PM

Laptop arrived early, in almost pristine condition. slight shinny spot on space bar from previous user. New windows 10 ready for my initial setup. Works great, optical drive seems reliable. Good packaging and arrived safely from across the U.S. Very happy with purchase.

  • Yes
  • Yes
  • Didn't contact
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Scott M.
Ordered on 4/30/2020
Steer Clear
6/3/2020 7:36:33 PM

I ordered my products over a month ago. Two laptops.The shipping label was created but the package was never given to the carrier. I emailed seller with no response, I had to file a claim with Newegg. Now It shows shipment cancelled, Still no word from the company and no refund.

  • No
  • Yes
  • No
1 out of 1 people found this review helpful. Did you? 
Muhamed N.
Ordered on 4/24/2020
Seller is not responsible, Wrong product, contents missing.
5/29/2020 9:24:39 AM

I would not recommend buying from this customer. Its been a month and a half still dealing with their mess. and have not received the proper merchandise. I am also reconsidering buying anything from newegg either.

  • No
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Anonymous
Ordered on 4/14/2020
5/6/2020 12:28:56 PM

Ordered a laptop through Newegg never received it, have to go and dispute the charge, Asked for a refund have not received it. Now I have to go onto my credit card and dispute the charge

  • No
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0 out of 1 people found this review helpful. Did you? 
thomas d.
Ordered on 4/27/2020
Haphazard and irresponsible
5/4/2020 8:48:37 AM

Item ordered on Monday, 4/27/2020 at 1236 pm. Shipping label created Thursday, 4/30/2020 with due date of 5/5. As of 5/4, the order still has not left the seller. Not likely to do business with or recommend this seller in the future. This is a third party seller that Newegg should not be supporting.

  • No
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Anonymous
Ordered on 4/9/2020
4/29/2020 11:51:06 AM

Ordered 2 laptops. One came with a keyboard that did not work. I am not sure how seller can ship items without checking if it works properly... Tried to contact seller multiple times by customer service, calling and messaging but didnt receive any response until a few days later.

  • No
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Trevor B.
Ordered on 4/10/2020
Check the box
4/29/2020 8:01:16 AM

Did not receive power cord for laptop and seller has not responded to inquiry to get one sent.

Fairport Computers Response:
We replied to your email and sent one the next day. You should be getting it very soon.
  • Yes
  • No
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Anonymous
Ordered on 4/18/2020
Read the other reviews
4/25/2020 7:58:55 PM

ordered my laptop over a week ago and it still hasnt shipped. Tried contacting them twice and haven't hear a word from them. I should have read previous reviews before purchasing. Apparently this is a common issue with this seller. Newegg should seriously consider removing them from the platform if this is how they choose to do business.

  • No
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Anonymous
Ordered on 4/15/2020
Laptop was not shipped
4/24/2020 8:38:27 AM

Seller did not ship laptop. Only a shipping label was created but UPS never received the item from the seller

  • No
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0 out of 2 people found this review helpful. Did you? 
STEFANIE C.
Ordered on 2/20/2020
3/9/2020 6:49:26 PM

The hard drive wasn’t waived clean. So, when I got the laptop it never went through a start up process. The restrictions and policies that were in place from the previous owner were in place for me making it very hard to do my job until I got technological support.

Fairport Computers Response:
Each laptop is shipped with a local admin account installed for ease of use. We had a lot of customers that were confused or struggled to finish the setup wizard. The drive is brand new as well as the operating system. Thanks and have a wonderful day !
  • Yes
  • Yes
  • Didn't contact
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