At Fashion Group, our goal is to provide brand name watches, sunglasses and other fashion accessories at rock bottom prices.
Every item we sell is 100% guaranteed to be authentic and brand new.
Enjoy FREE USPS First Class shipping on all orders.
Most orders are processed within 1 business day.
We only cover return shipping for defective or damaged items.
If you need any assistance don't hesitate to reach out to us. Our fastest response time is through email, if however you prefer to call us we are available during the following hours: Monday-Thursday 10:00 AM-6:00 PM and Friday 10:00 AM-2:00 PM EST.<
30 days money back satisfaction guaranteed!
Items must be returned in their new and unworn condition with all the packaging.
We only cover the return shipping for defective items or items that were damaged in transit.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.