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Returns Policy
238 Ratings (95% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
97.77%
Product
Accuracy
97.77%
Customer Service
Satisfaction
95.19%
Joseph B.
Ordered on 9/25/2020
Good Seller...
10/9/2020 3:08:45 PM

Seller was understanding, and helpful.

  • Yes
  • Yes
  • Didn't contact
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Gloria F.
Ordered on 9/23/2020
10/7/2020 4:02:23 PM

Very satisfied thank you very much

  • Yes
  • Yes
  • Yes
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Ralph A.
Ordered on 7/16/2020
Seamless
7/31/2020 7:26:31 AM

I ordered and it arrived in perfect condition. The best a vendor can do it be unnoticeable. I didn't even realize this was from a 3rd party seller. Would order from them again.

  • Yes
  • Yes
  • Didn't contact
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justin e.
Ordered on 4/26/2020
woah
5/11/2020 7:43:09 PM

its good

  • Yes
  • Yes
  • Yes
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Scott B.
Ordered on 4/27/2020
Fast Delivery
5/11/2020 5:46:10 PM

I was moor than happy with Fateka. Shipping was fast and every thing was in perfect shape. Would buy from them again.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 4/26/2020
Great vendor - fast delivery and response
5/1/2020 12:30:52 PM

Great experience. Received my order in a quick manner and the vendor responded promptly to an email inquiry I sent regarding tracking. Highly recommend.

  • Yes
  • Yes
  • Yes
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Gavriel B.
Ordered on 4/1/2020
Received product as described.
4/16/2020 2:40:53 PM

Item came in a timely manner - would buy from this seller again!

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 11/28/2019
Seller did not provide information as to why the item would not work
12/16/2019 5:22:15 AM

The computer would not work because it was set up to run on a server that I had no information on.

Fateka Response:
The customer must have been confused as this is a stand-alone computer that is not designed to work on the server. Computer was simly DOA right our of the box. Customer returned it and received a full refund.
  • Yes
  • No
  • No
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Anonymous
Ordered on 6/26/2019
Great product, Good seller, fast shipping and will buy again
7/15/2019 9:01:42 AM

Great product, Good seller, fast shipping and will buy again

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Ahmed F.
Ordered on 4/16/2019
VERY UNTRUSTWORTHY DO NOT BUY FROM THEM!!!
5/16/2019 6:51:57 AM

At first my package came late, then when it did arrive it was physically damaged and did not work. I told Fateeka about this and they blamed the damage on me and denied me a refund. The seller lied about UPS trying to contact me when the package was late, and when the package was damaged they didn’t do anything about it. Essentially, the seller sold me a broken product and took my money without giving me a refund. WORD OF WARNING, DO NOT BUY FROM THIS SELLER, THEY ARE WILLING TO STEAL YOUR MONEY!

Fateka Response:
Customer first reported as item (GPU) not received. After we opened an investigation with UPS he suddenly found the package. A few day later he reported that item does not work (computer doe snot power on with GPU inside). We agreed to take it back and paid for return shipping. However, after we received the graphics card back it was physically damaged (looked like he stuck a screwdriver into the heatsink for no obvious reason). Therefore, return was refused and returned to the customer with signature. Even after receiving it back and signing for it he still claimed he didn't receive it asking for full refund. All this customer was trying to do is to defraud us by lying all the way around. He must have damaged it in the beginning and was trying to get the money back different ways. After all his unsuccessful attempts he left us a negative feedback.
  • No
  • No
  • No
2 out of 4 people found this review helpful. Did you? 
Craig G.
Ordered on 2/22/2019
3/11/2019 3:37:11 PM

Item delivered as described; one day earlier than stated. NP!

  • Yes
  • Yes
  • Didn't contact
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john s.
Ordered on 11/30/2018
12/27/2018 2:41:26 PM

i would recomend this seller

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Scott S.
Ordered on 11/29/2018
Great Seller !
12/27/2018 10:12:28 AM

Very quick shipping !!!

  • Yes
  • Yes
  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 9/10/2018
Fast Delivery
9/25/2018 9:10:12 AM

Item arrived crazy fast. Would recommend this seller.

  • Yes
  • Yes
  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
James C.
Ordered on 6/12/2018
The MSI computer that I bought was as advertised
6/27/2018 8:46:34 AM

The computer was delivered quickly and before the expected arrival. The only issue I had was with UPS. The box was very damaged and I'm glad it was packaged as well as it was other wise my 2000.00 computer would have be ruined. UPS really handled it poorly. I HIGHLY recommend this computer. Outstanding!

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 4/9/2018
6/5/2018 7:12:38 AM

as expected.. And works fine

  • Yes
  • Yes
  • Yes
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Tiffant O.
Ordered on 2/27/2018
3/23/2018 1:39:08 PM

I was surprised by the overall order and purchase of my order. The items I had bought all came in perfect condition and were exactly what I had ordered. And even though I received an extra item that I didn't mean to purchase, they were very helpful on helping me return the item and getting a refund for the mistake.

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 2/27/2018
Came on time, Works Great
3/22/2018 4:40:25 PM

Card runs good. Not issues at all

  • Yes
  • Yes
  • Didn't contact
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Kyle S.
Ordered on 2/22/2018
Fast and efficient
3/19/2018 2:45:19 PM

Item arrived when suggested. Works very well. Would buy again

  • Yes
  • Yes
  • Yes
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Dave E.
Ordered on 1/18/2018
2/2/2018 8:46:18 AM

Exactly what I ordered and arrived much sooner than I expected. Great card.

Fateka Response:
Thank you so much for your review. We always ship products fast and as advertised.
  • Yes
  • Yes
  • Didn't contact
1 out of 2 people found this review helpful. Did you? 
 
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