For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Welcome to our FirstLCD online shop. We have been engaged in notebook accessories, mobile phone accessories, tablet accessories,Camera accessoriesindustry wholesale and retail for 12 years, to provide the highest quality products and perfect after-sales service.

1. We provide you worry-free return policy, as long as the product has a problem during the warranty period, we will provide you with prepaid labels

2.Various modes of transportation worldwide, we often ship to Canada, Australia, UK, Germany, France, Italy, Spain, Russia, Japan and other countries

3.If you are wholesale purchasing, we can provide competitive market prices

Feedback
Returns Policy
37 Ratings (86% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
100.00%
Product
Accuracy
89.19%
Customer Service
Satisfaction
88.00%
Anonymous
Ordered on 7/28/2021
Great service
8/12/2021 7:28:06 AM

the specifications of the product were clearly defined and accurate. installation of the new laptop screen took less than 5 minutes and works perfectly.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Carol G.
Ordered on 3/2/2021
New laptop screen
4/12/2021 9:00:55 AM

Order was received promptly. It was packed in styrofoam only, no box, but it did arrive undamaged. Have been using it for a couple of weeks now, and so far, no issues.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Gina A.
Ordered on 2/2/2021
2/19/2021 7:00:20 AM

Did not realize I was dealing with a middleman situation here. The item does not fit and the seller is non-responsive and now I’m being asked by your company to wait another seven days for you to intervene. All I want is a refund and an ability to return this item.

  • Yes
  • No
  • No
Did you find this review helpful? 
Anonymous
Ordered on 2/6/2021
2/7/2021 7:58:31 PM

Perfect

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Diana G.
Ordered on 1/4/2021
Delivered as promised
1/20/2021 5:39:34 AM

This item was exactly what I was looking for.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Darryl B.
Ordered on 9/22/2020
Gr8888888
10/5/2020 3:27:20 AM

I would recommend

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Carlos A.
Ordered on 8/6/2020
8/19/2020 11:15:52 AM

Very satisfied with purchase. Product arrived in time. It was well protected. It works great. I would definitely recommend the seller.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Anonymous
Ordered on 7/15/2020
Damaged product
7/31/2020 4:57:14 AM

I received my package on time, but the screen inside was cracked on arrival and I sent an email regarding this issue and haven’t heard back from anyone yet. Really disappointed in losing out on money for a broken product.

  • Yes
  • Yes
  • No
Did you find this review helpful? 
William L.
Ordered on 3/2/2020
Very Satisfied
3/17/2020 5:44:47 AM

The screen arrived much faster than I expected. With the help of a YouTube video i was able to install it in about an hour. It has been working perfectly so far.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
VINCENT F.
Ordered on 2/3/2020
A picture paints a thousand words.
2/14/2020 4:50:00 PM

Buyer beware!! If you depict a product and as an OEM replacement, then you better follow through. It's called "bait and switch". The advertised picture clearly indicates that it was an HP product. The one you receive will not be. I chose this particular item over less expensive ones because it eluded that it was an HP OEM replacement item. Classic false advertisement...

  • Yes
  • No
  • Didn't contact
Did you find this review helpful? 
Mary G.
Ordered on 1/9/2019
Product arrived broken
1/26/2019 5:31:01 AM

The product arrived with the packaging severely damaged resulting in a cracked screen. I have sent pictures to multiple folks, multiple times. The package has been returned. All I want is a screen replacement. Seems that all I will get is a refund and I don’t want to pay a second time until this is resolved so consequently this transaction has been a bad experience as I have no idea when I will have my new screen!

FirstLCD Response:
Hi Friend Maybe our communication is misunderstood, but the transaction is smooth, you received the damaged goods, and then returned, we will give you a full refund. We have taken all the losses.
  • Yes
  • Yes
  • No
Did you find this review helpful? 
Angel F.
Ordered on 12/26/2018
1/11/2019 6:24:31 AM

I was expecting the small ship in the bottom left of the picture, but it did come without it. luckily I still had the old assembly and used it from there.

  • Yes
  • No
  • Yes
Did you find this review helpful? 
Francisco M.
Ordered on 9/16/2018
Great working screen
10/2/2018 7:34:17 AM

Easy install, arrived a couple of days early. Replaced a cracked screen after my dad dropped the laptop, no issues, touch working and 100% satisfied.

FirstLCD Response:
Thank you for your comments, please feel free to contact us if you have any questions.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
TOP