Fun.Power, Inc. was established in 2009. At Fun.Power, we truly believe that customer service is what brings you back. Not only do we do our best before the sale, but also after you receive your product. We are available via E-mail to help ensure your satisfaction with your order.
*NOTICE: We will cover all international tax for you.* *Your order will be 100% trackable. Please be assured. Please track your package here. https://www.17track.net/ **Please contact us for resolutions before leaving any negative feedback. We will make things right ASAP. ***If your order doesn't delivery within the promised time frame(8-15 BUSINESS days for economy shipping/ 5-7 BUSINESS days for standard shipping/ 3-5 BUSINESS days for expedited shipping) we will refund your shipping fee or reimburse you partially if shipping is free. ****If you are going to request an RMA please take a picture of the product and email us. We will respond within 24h. Thank you.
Please contact us before returning, if there is no reason to return, we will charge a return fee! ! !
We will cover the return shipping fee if the return reason is DOA(need pictures or other proof emailed to us). Return to US address not China. Warranty Limitations: . Improper maintenance . Improper use or installation . Unauthorized modification or repairs
ABOUT FEEDBACK *PLEASE CONTACT US FOR RESOLUTIONS BEFORE LEAVING ANY NEGATIVE FEEDBACK. (leaving negative feedback can't solve any problem) We have a professional service team here ready for you.