Shipping
Int'l Economy Shipping
8-30 business days
Int'l Expedited Shipping
3-15 business days
Shipping from China
Please check your shipping address carefully, it can't be changed until the order is completed.
Online Tracking:
http://track.4px.com/#/
http://www.17track.net/en
Warranty & Return Policy
1.Please check and test the product immediately upon receiving, 30 Days from date of delivery.
2. Please contact the seller immediately in case of any functional problems:
2.1 Please send the product back to the seller in case of any quality problem, with the freight paid by the buyer.
After receiving the defective product, the seller will conduct test to confirm whether there is any quality problem. If yes, the seller will send the product with normal functions to the buyer by newegg or special line or China Post Airmail or other, with the freight paid by the seller.
2.2 The full refund is not supported if the buyer makes a dispute upon receiving the product due to any quality problem, without sending the product back to the seller because there may be the suspected fraud.
Thank you for your understanding.
Return Instruction
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
