Have you ever had a bad experience with a chair that caused serious back and spinal health problems?
To get rid of this, GTRACING has been working on designing an ergonomic gaming chair, which makes you more comfortable when working and gaming, even for a long time.
To meet the needs of different groups, we also design different series of chairs: pro gaming chairs; footrest office chairs; music gaming chairs, etc.
If you love games, you can choose the most suitable and cool chair in the Pro Gaming Chair series, even in high-intensity games.
The chair with footrest series is more suitable for office workers: adjustable armrest and seat-height; 90~170°reclining and rocking; 360°swivel; smooth-rolling casters; removable headrest pillow and lumbar cushion.
The music series is our new releases. The unique Bluetooth design will bring you different auditory carnival, not only in the game or at work.
Experience gaming like never before!!

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520 Ratings (74% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
76.54%
Product
Accuracy
81.54%
Customer Service
Satisfaction
71.47%
Devon R.
Ordered on 12/28/2020
I still haven’t even received my item and it’s been 3 weeks since the label has been created
1/14/2021 8:22:50 PM

No idea what’s going on this is ridiculous

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Anonymous
Ordered on 12/26/2020
Still Waiting for my 2 gaming chairs
1/13/2021 7:29:22 AM

I haven’t received my 2 gaming chairs yet, and I haven’t received an update since the order was place in December 2020. Where are my chairs and when can I expect them to make it to my address?

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1 out of 1 people found this review helpful. Did you? 
Brooke K.
Ordered on 12/25/2020
Still haven’t received item
1/13/2021 3:54:43 AM

I ordered this and it said it shipped but apparently fedex isn’t picking up the package and the company cannot even tell me when it will ship. My son saved his money to buy this and it still is not here. Customer service just keeps saying it hasn’t been picked up yet by fedex and to be patient. Very poor customer service.

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Maribel P.
Ordered on 12/22/2020
Great comfortable chair!
1/11/2021 6:34:44 PM

This item got delivered fast! I’m so happy with it. I thought mine was defective at first because the casters wouldn’t stay in. You have to hammer them. Wish that was in the instructions. Besides that. Easy to set up and I love it.

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0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 12/28/2020
A humiliation for newegg
1/11/2021 4:11:38 PM

This seller will create a shipping label but will never ship your order. You will wait for weeks and get offered a refund by newegg so that you can order somewhere else. Basically, they are receiving interest free loans from buyers. I regret having not read the other reviews saying the same thing and am astonished that they are partnered with newegg.

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Logan T.
Ordered on 12/25/2020
STAY AWAY
1/8/2021 7:13:50 PM

The seller still has not shipped my item and when I reach out to get info they are not helpful. They do not attempt to assist me with info so i had to track down the info myself by called FedEx, who informed me that the seller is refusing to release to them when they come to pick up, but the seller claims COVID is preventing it from being shipped.

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1 out of 1 people found this review helpful. Did you? 
Justin B.
Ordered on 12/20/2020
Quality Item and Excellent Customer Service
1/8/2021 1:33:30 PM

The chair arrived early, had no defects, and was relatively easy to set up. It is comfortable to sit in for longer periods of time, and while others have complained about the plasticky smell, I oddly kind of like it. I also bought this when it was on a sale, but found out the next day it was on a better sale. I reached out to the seller to complain since I thought I was getting the best price at the time I had originally bought it. The seller was very responsive and ended up giving me a credit for the difference in sale price which I believe was a very fair solution. All-in-all highly recommend product and seller experience.

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Sergio G.
Ordered on 12/13/2020
Ehhhhh
1/8/2021 8:18:11 AM

Its just ok... not great not bad... arm rest are kind if far apart and not adjustable so it can be difficult to game comfortably

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Anonymous
Ordered on 12/18/2020
1/8/2021 4:35:33 AM

Delivered early

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Carlos o.
Ordered on 12/16/2020
1/6/2021 6:10:48 AM

This rating has nothing to do with the seller. I purchase from newegg was never told it was separate seller. You offer and I paid 3to 5 days shipping and it arrive 14 days later or more and on 30 of December when it supposed arrive on the 23 or 24. Very unhappy. Again I know there was shipping problems but never told if not I would of gone directly with the vendor.

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Bert V.
Ordered on 12/12/2020
Good seller
1/6/2021 4:30:00 AM

My daughter loves the desk. We received the desk well before Christmas and it was easy to assemble. I would easily recommend Gtracing .

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Rey A.
Ordered on 12/25/2020
Almost 2 weeks and havent shipped the chair
1/5/2021 4:58:21 PM

Company makes shipping label and then never ships the item... Its almost 2 weeks FedEx still hasn't receive package and a Refund should be fair instead of giving me false information about shipping the item next day. 2 days later still hasn't shipped.

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 11/23/2020
IRRESPONSIBLE SELLER ZERO CUSTOMER SERVICE
1/5/2021 2:40:44 PM

This seller don't ship the product on time and they don't even tell estimated delivery date. Very poor management and customer service. They did not delivery my product for two months. Finally one day they them self refunded partial amount. Still struggling to get balance refund amount. I want to put ZERO rating, but I dont have option to do so.

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1 out of 1 people found this review helpful. Did you? 
Conan P.
Ordered on 12/13/2020
purchased chair online
1/5/2021 6:33:39 AM

Item was a gift. We did not receive shipping information to insure someone was hame for the delivery. Chair received in good condition.

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Katrina B.
Ordered on 12/15/2020
Order placed on 12/15 still not received
1/4/2021 7:08:49 PM

I placed this order on 12/15 and still haven’t received the item.

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2 out of 2 people found this review helpful. Did you? 
Claudia F.
Ordered on 12/15/2020
NOT Happy
1/4/2021 6:24:38 PM

I placed the order on Dec 15 and it has yet to be sent out from warehouse. It states they prepared shipping label but has yet to leave the warehouse. First time this happens with this company. I will be canceling order this Friday if I don’t get it.

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1 out of 1 people found this review helpful. Did you? 
joshua H.
Ordered on 12/12/2020
Okaty customer service, VERY poor shipping.
1/4/2021 11:09:45 AM

I would not reccomend these company, mostly due to the fact that over the course of three weeks, I never got confirmation of item shipment. They created a shipping label and then never gave the item to be shipped.

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 12/13/2020
Disappointing customer service and non caring seller
1/4/2021 8:00:42 AM

I ordered a gaming chair on Dec 13, in time for Christmas delivery. The package has no update since Dec 16th. I contact the seller to solve the problem, as Fedex informed the package was lost. The seller sent me several emails (seemed automated) and did not fix the issue or read my comments. No action from seller to resolve the problem. Very disappointing as this was a Christmas gift and seller did NOT CARE to solve the problem.

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Adam C.
Ordered on 12/11/2020
Broke wheel
1/4/2021 5:36:12 AM

A wheel broke the day after putting it together have emailed customer service with pictures and followed up 2 times with no response.

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Casey K.
Ordered on 12/3/2020
EXCEPTIONAL PC Desk
1/3/2021 6:48:24 AM

Assembly was quick, sturdy setup not wobbly at all, Shipping time was a little slow due to the time of the year but once shipped it arrived within 1 week VIA FedEx

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