Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Welcome to Our store !
Our Return Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: 0.00%

We strive to offer you the best shopping experience online with fast shipping
and customer service.

How to Track Your Package
We use different shipping method and normally it will take 3-18 business day

Logistics inquiry URL:
http://www.17track.net

Feedback
Returns Policy
24 Ratings (21% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
9.52%
Product
Accuracy
23.81%
Customer Service
Satisfaction
6.67%
Nickolai B.
Ordered on 1/9/2021
Accurate and timely
2/17/2021 11:44:59 PM

I was worried about purchasing based on the reviews but I have no complaints.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 1/14/2021
A good reseller (read scalper)
1/30/2021 8:05:01 PM

A good reseller able to actually get you the product without an absurdly unreasonable fee attached. Still a scalper and still a bad idea, but the least bad option in 2021. If you're going to spend more than you should for the convenience, they are your least bad choice.

  • Yes
  • Yes
  • Yes
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Gabriel M.
Ordered on 1/4/2021
10 days without any response. F
1/19/2021 3:32:30 PM

I understand low staff may be an issue, it is for every business. There's no excuse for going almost two weeks without so much as an email. I had to get Newegg to poke at you. This was going to be a 1 star review but the fan works. Im glad I didn't spend more with you guys.

  • No
  • Yes
  • No
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Rex K.
Ordered on 11/16/2020
Will never use this company again
11/20/2020 8:48:38 PM

I have all the other parts for my build. In fact I received the AIO I ordered on same order as this item. This item had never shipped no updates. Ordered part from different retailer. I did receive a refund -restock fee.

  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Cody S.
Ordered on 6/24/2020
Never shipped.
7/4/2020 8:22:10 PM

Never shipped. Been waiting forever. Trying to cancel the order now but they responded with a new tracking number that isn’t linked to any package. Would avoid this seller at all cost.

  • No
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  • No
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Lawrence D.
Ordered on 5/25/2020
I haven't yet gotten the items I ordered. Also, the tracking number says that it is still at the place where it is to be shipped
6/23/2020 7:54:26 PM

No

  • No
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2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 5/10/2020
6/9/2020 9:48:44 PM

bad seller, dont waste money, more than one month, still not receive the order, dont ever waste money

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Felicia C.
Ordered on 5/8/2020
6/9/2020 1:29:17 AM

I ordered the part but it did not work with my laptop. I wanted to exchange but it would have cost as much to exchange plus restocking fee. Very dissatisfied and will not order any product from this website.

  • No
  • Yes
  • No
1 out of 1 people found this review helpful. Did you? 
scott k.
Ordered on 5/7/2020
JUST AWFUL, WILL NOT PURCHASE IF FROM MARKET PLACE ,LOOK OUT
6/5/2020 6:39:08 AM

Vendor was full of excuses. purchased on 5-7-20 still not arrived 6-5. i will go to Micro Center and purchased, higher price but i won't loose my client over not being able to get the equipment that i need.

  • No
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  • No
1 out of 1 people found this review helpful. Did you? 
Jacob h.
Ordered on 5/2/2020
Ok
6/2/2020 6:45:23 PM

the part was broken

  • Yes
  • Yes
  • Didn't contact
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Michael F.
Ordered on 5/2/2020
No Show Gloves
6/2/2020 4:59:44 PM

Ordered gloves on May 2nd, five weeks later still no gloves. Shows as "label printed" and has not passed this point. Contacted seller who states they will look into it and then never replied with the status. Very disappointing Newegg......

  • No
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Andrew H.
Ordered on 5/12/2020
WHERE IS IT?!?!?!
5/29/2020 12:29:35 PM

I ordered your 1080p HD webcam, order# 473603594 tracking# 4208912192748927005414010006945575 The tracking says "label created 5/14/20", but it has not moved from there. It is 5/29/20 as of this writing... What's going on???

  • No
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  • No
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Soletta H.
Ordered on 4/30/2020
Not worth ordering
5/29/2020 6:55:22 AM

I never received the gloves . I gave them almost 2 months to arrive. I cancelled order and I believe I did receive a credit on my card.

  • No
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  • No
1 out of 1 people found this review helpful. Did you? 
Cindy M.
Ordered on 4/24/2020
Never received my order. Still waiting
5/22/2020 9:37:41 PM

Still waiting for the cord I ordered a long time ago.. this is ridiculous

  • No
  • No
  • No
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Robert B.
Ordered on 4/25/2020
Haven't received the item.
5/22/2020 10:40:27 AM

Almost 4 weeks since I ordered the item, took just about 3 weeks before they even shipped it. Had I known in advance that this would take this long, I would surely have ordered it elsewhere. Very frustrating, I don't think I'll be ordering from them again.

  • No
  • No
  • Didn't contact
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Mark H.
Ordered on 5/8/2020
No communication, no item...60 minute wait time to speak to someone
5/21/2020 11:18:34 AM

Do not order anything from this seller!

  • No
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1 out of 1 people found this review helpful. Did you? 
Matthew H.
Ordered on 4/20/2020
Still at "USPS awaiting item" 5 weeks later.
5/19/2020 5:38:21 PM

It said it was shipped immediately. Status was "USPS awaiting item." 22 days later it changed to "Departed shipping partner, USPS awaiting item. There it sits. On the chance that it's on a boat from China, I'm giving it more time before requesting a refund.

  • No
  • No
  • Didn't contact
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Timothy M.
Ordered on 4/22/2020
Still don’t have the product
5/19/2020 7:48:23 AM

No way would I recommend. I ordered a cord on April 23rd and still don’t have it in May 19th.

  • No
  • No
  • No
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Anonymous
Ordered on 4/16/2020
DO NOT PURCHASE FROM THIS SELLER
5/15/2020 6:43:18 AM

Do not waste time or money purchasing items from this seller. Ordered an item on 04/16/2020 as of 05/15/2020 I still have not received the item. I also have not been issued a refund despite also involving NewEgg customer service. No tracking is available, and their (GXY) customer service is clearly using Google translate because the messages don't make much sense. DO NOT WASTE YOUR MONEY. Steer clear of this vendor.

  • No
  • No
  • No
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Steve S.
Ordered on 5/1/2020
"Label Created"
5/12/2020 2:42:51 PM

I've seen countless alerts on this account now for this same issue..... I'm not even going to waste my time trying to contact them, because from the way I'm reading these reviews, the seller never gets back to the buyer. The item was shown to be in stock and available. I ordered almost 2 weeks ago now and still no package, on "Label Created" as the shipping status. I've received everything else as expected on time except for this. This WAS A GIFT! That has now missed the giving date. I 100% blame the seller due to their ignorance.

  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
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