Please Email us directly for RMA service and other inquiries. Phone may not be answered.

Gold Star is an online e-commerce driven business, we offer a large inventory of high quality products.

We offer quality products at competitive prices, providing knowledgeable and friendly customer support.

We strive to bring our customer the best online shopping experience possible.

We offer the best prices doesn't mean we skip on our customer service.

With the support from our customers we're able to use our buying power to get you the best deals.


*NOTICE: We will cover all international tax for you.*
*Your order will be 100% trackable. Please be assured. Please track your package here. http://www.17track.net
**Please contact us for resolutions before leaving any negative feedback. We will make things right ASAP.
****If you are going to request an RMA please take a picture of the product and email us. We will respond within 24h. Thank you.


ABOUT FEEDBACK
*PLEASE CONTACT US FOR RESOLUTIONS BEFORE LEAVING ANY NEGATIVE FEEDBACK. (leaving negative feedback can't solve any problem)
We have a professional service team here ready for you.


Thank you for visiting our store!

Best wishes to you and your family.

Feedback
Returns Policy
17 Ratings (29% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
64.71%
Product
Accuracy
35.29%
Customer Service
Satisfaction
45.45%
Robert G.
Ordered on 9/21/2020
This headset gets very warm
11/5/2020 7:43:56 PM

I've never had a headset that I have to take off every hour or so because it is too hot. This one I do. It's also not very comfortable, presses in on my big nogging too much, so the heat is a good reminder I need to give my ears a break.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Evan K.
Ordered on 8/5/2020
Barely works
9/5/2020 3:46:12 PM

Microphone audio comes across as robotic and unintelligible, and the webcam has largely stopped working (80% of the video is corrupt/full of artifacts) after only a few weeks. You get what you pay for, next time I'll spend the extra cash for the logitech one

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Abel L.
Ordered on 5/31/2020
Controller started to malfunction after one night of use.
6/30/2020 11:42:50 AM

Terribly disappointed but it could be due to a faulty controller. Hoping the replacement works.

  • Yes
  • Yes
  • Yes
2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 5/29/2020
It’s fake
6/25/2020 12:32:27 AM

Do not buy.just don’t

  • No
  • No
  • Didn't contact
2 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 5/16/2020
Recommended seller, not recommended products.
6/22/2020 5:28:06 PM

Knock off products.

  • No
  • No
  • Yes
2 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 5/18/2020
Never received my controller.
6/22/2020 4:17:34 PM

Bought a PS4 controller just so it could never be delivered. contacted the seller which was just a waste of back and forth talk until they said to contact USPS and tell them I never received the package so i did. USPS said it was delivered when it wasn't. Both companies are just blaming each other and saying it was delivered (when obviously it wasn't). They don't care for the the customer and i probably will never get my money back because neither company cares and are greedy.

  • No
  • No
  • No
2 out of 3 people found this review helpful. Did you? 
Joshua F.
Ordered on 5/23/2020
Knockoff seller. Broken item
6/19/2020 2:23:48 PM

Do not buy from this seller. It is clearly a knockoff controller. Multiple functions are broken and they do not respond when asking about returning it or replacing it.

  • Yes
  • No
  • No
2 out of 3 people found this review helpful. Did you? 
Travis H.
Ordered on 5/23/2020
Terrible Service
6/19/2020 5:24:16 AM

I had no idea when I ordered the PS4 controller that it would be shipped from overseas. Tracking showed "en route to shipping facility" for 2 1/2 weeks. I finally contacted GoldStar and they only said that it was in transit. I finally received it just short of a month after ordering. Then I went to use the new controller and it won't hold a charge! The active time of a new controller is 30% of others that I have had for years. I'm not even bothering with a return due to how bad difficult this has been. I will never order from Newegg again , especially sellers like GoldStar that have questionable quality products and shady customer service.

  • No
  • No
  • No
2 out of 3 people found this review helpful. Did you? 
Antony B.
Ordered on 5/23/2020
Terrible
6/19/2020 12:17:48 AM

No got the wrong item and terrible performance had to resend it

  • Yes
  • No
  • Didn't contact
2 out of 3 people found this review helpful. Did you? 
Jacoby S.
Ordered on 5/16/2020
FAKE!!!
6/15/2020 3:11:53 PM

I have never in my life seen anything so poorly constructed. If you are making and selling bootleg items at least put more effort into it!!! I hadn’t even taken the controller out of its box and casing yet and already saw and knew it was a bootleg controller! It doesn’t even look real or feel real!! HORRIBLE construction as well as very careless effort in production!, DO NOT BUY THESE CONTROLLERS UNLESS YOU WANT THE UGLIEST AND MOST EFFORTLESS LOOKING CONTROLLER

  • No
  • No
  • No
3 out of 5 people found this review helpful. Did you? 
Anonymous
Ordered on 5/31/2020
PS4 Controller
6/12/2020 7:13:19 PM

Item was damaged right out the box

  • Yes
  • No
  • Didn't contact
2 out of 3 people found this review helpful. Did you? 
Victor C.
Ordered on 5/21/2020
Fake merchandise, seller says it's oem
6/7/2020 4:12:09 AM

Seller sold me a dualshock 4 and via email it is oem when if Sony were the manufacturer the stickers wouldn't be upside and dirty. I fix these for side money and only bought one online bc they're sold out everywhere and the seller still tried to lie saying it was cheap but good quality. Seller is a liar and a thief.

  • No
  • No
  • No
1 out of 2 people found this review helpful. Did you? 
TOP