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130 Ratings (76% Positive) 

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On-Time
Delivery
77.69%
Product
Accuracy
83.08%
Customer Service
Satisfaction
72.37%
Anonymous
Ordered on 8/1/2021
Never Again
8/13/2021 5:52:45 AM

Ordered three Intel NUC's in two separate orders. The first order arrived with the wrong power cord. I asked for a replacement and have yet to receive it. The second order arrived with the wrong NUC's. I was asked to send the two NUC's back and when tracking showed that I had shipped the items my correct NUC's would ship expedited. I was sent a tracking number for my replacement order but after three days no movement on the shipment.

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Tom A.
Ordered on 7/14/2021
7/26/2021 8:03:41 PM

Product was received on time, fast shipping, no damaged to goods and work flawlessly. I would recommend this seller

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Glen B.
Ordered on 6/9/2021
Small and surprisingly fast for the size.
6/22/2021 7:58:01 AM

First the product arrived early.. I get 1+ for that. For a very small computer with not much memory or storage space this runs windows 10 surprisingly fast. I recommend this to anyone looking for a cheap windows computer that could be played over the TV HDMI if you like.

HRC GROUP USA MARKETPLACE Response:
We are incredibly grateful that you took the time out to leave us this review Have a nice day! :) Stay safe
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  • Didn't contact
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Anonymous
Ordered on 6/11/2021
Amazing The faster shipping
6/16/2021 3:44:57 PM

Thank you really amazing machine.

HRC GROUP USA MARKETPLACE Response:
Thank you for taking the time to leave us a review!! Looking forward to your next purchase with us... :) Stay safe!
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David Shink
Ordered on 5/16/2021
Bad Experience
5/27/2021 10:36:20 AM

Never received item, stupid shipping issue and no support from new egg or seller

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4 out of 4 people found this review helpful. Did you? 
Anonymous
Ordered on 4/9/2021
Shipping label created but didn't ship for 2 weeks
4/28/2021 8:31:59 PM

Shipping label was created day after order, but then a week goes by with no update. I contact Newegg support, who reaches out to the seller. The seller messages me that they will ship my UPS "tomorrow". Three days pass, still no update, so I cancel the order and order the same UPS from Newegg directly. But, it turns out roughly 10 hours after I cancel, I see my original order with HRC is shipped. I ask Newegg support why it still shipped after I cancelled, and Newegg support says they basically have no control over 3rd party sellers in that regard. So I ask about returning the original UPS to 3rd party seller, and Newegg support tells me that I will be charged a restocking fee, which is another thing they have no control of for 3rd party sellers. So I end up cancelling the replacement UPS I ordered from Newegg, since they at least won't charge me extra for it. It bummed me out a bit cause I really would have preferred to give my money to Newegg instead of this seller. At the very least, the product came in good condition, but I would recommend to not buy from this seller if you can help it. Looking at other reviews, this experience seems par for the course, and if you have problems, Newegg support won't really be able to help you.

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3 out of 3 people found this review helpful. Did you? 
michael f.
Ordered on 4/16/2021
lies
4/21/2021 6:22:46 AM

NOT IN STOCK 5 days later and my nuc has still not shipped , even thou it claims to be shipped. They make a label and call it shipped. lies!!! I honestly blame Newegg for allowing this business to continue to sell items. Wish i would have read the reviews. If you read this and still buy from this company then you get what you deserve.

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4 out of 4 people found this review helpful. Did you? 
Keith H.
Ordered on 1/8/2021
BE Best
1/22/2021 1:59:53 PM

There a lot of places that I could buy my Builds but I prefer to do business with those that care that I have all the right information I need to do it right that's why I do my shopping with the Best Egg.

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0 out of 2 people found this review helpful. Did you? 
Michael L.
Ordered on 8/28/2020
Excellent Seller
10/12/2020 11:56:30 AM

Would buy from this seller again, absolutely!!

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0 out of 1 people found this review helpful. Did you? 
rebecca b.
Ordered on 9/22/2020
Fast and accurate as usual
10/2/2020 1:32:26 PM

Great product, as advertised

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rene r.
Ordered on 9/21/2020
Hidden delivery date!
10/2/2020 6:26:59 AM

I realized later after receiving most of my items that one of the items I purchased was coming from Europe and could take up to 30 days. I wanted to cancel that as it was going to take longer than I need and I could get it sooner. The person on the phone told me it was already in the US which was a LIE since when I just checked with fed ex it just made it to Belgium from NL. I think someone is driving this item and it could take very long. THIS IS MY LAST NEW EGG ORDER

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1 out of 1 people found this review helpful. Did you? 
Frank B.
Ordered on 9/12/2020
I am impressed that I have had now issues what-so-ever!
9/24/2020 9:47:42 AM

I would recommend this company to all of my clients, associates and relatives.

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  • Didn't contact
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Billy w.
Ordered on 8/21/2020
Have not heard back
9/13/2020 7:45:23 AM

Need product ASAP,Fishing wrestle cannot go offshore to make money without product

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Vincent V.
Ordered on 8/20/2020
Reliable in Making Customer Satisfied
9/13/2020 12:26:15 AM

Had a shipping error but HRC Group corrected it immediately, very satisfied with response, thank you.

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Whitfield C.
Ordered on 8/24/2020
Fast delivery.
9/4/2020 10:20:56 AM

Merchandise arrived quickly and in great condition!! Good seller!

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  • Didn't contact
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Stephanie P.
Ordered on 8/17/2020
8/28/2020 6:00:29 AM

I would recommend this company for computer purchases

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Bob D.
Ordered on 8/9/2020
Very smooth transaction.
8/21/2020 6:26:42 AM

Ordered a UPS and it was delivered earlier than expected.

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  • Didn't contact
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Jacob T.
Ordered on 6/13/2020
Do not order from this company
6/21/2020 7:58:23 AM

Just like everyone else’s reviews I’m having the same issue where they said it was shipped and a label was created but they are out of stock and pretty much made me wait weeks to cancel my order do not order from them waste of time

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2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 6/13/2020
Evga 650w psu
6/18/2020 4:11:15 PM

Was notified by NE of refund 2 days after order was placed. Ordered again from someone else. Better communication pls, needed the part asap.

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Marjan Y.
Ordered on 5/31/2020
Great computers at great price
6/11/2020 9:51:03 AM

very nice and slick coming with windows 10.

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