Heat seas Tech Seller Profile

I was impressed with the quality and service from this company. It took a while to get here but considering the times and going from china to the US it was acceptable.

I wanted an adapter so that my granddaughters would be able to plug the 256GB USB 3.0 flash drive into their Mac minis. Unfortunately, this adapter doesn't do that.

When I ordered this product, I was worried about the delivery time as well as it possibly being wrong. But I am happy to say that both of those worries did not come to fruition. I got the product, far earlier than expected (I ordered it at the beginning of December 2020, during the Christmas rush and the coronavirus pandemic). I got the product far earlier than expected and it worked wonderfully. The seller contacted me after I ordered to ensure that the case was right for my laptop. Much appreciated all around.

As of January 11, I have not yet received my laptop power adapter that was purchased on December 1. They never even sent any shipping information.

They sell parts then weeks later contact you under different company names saying they are out of stock...very very shady and Newegg does nothing.

The item I ordered was misleading. The picture showed a CD to download the drivers to run the diskette drive.

Received as listed,packed well,arrived in reasonable amount of time.

Ordered from them, the item took a while to arrive (15 days) but it arrived in a nice package and good conditions. I'd recommend this seller unless you are in a hurry.

Took almost 4 weeks to get three glassbreakers

Laser wasn’t operational upon installation

The item has promise. The keys responded well and easily, however the body construction needs work. It needs to be more resilient, especially the legs one of which broke under moderate use within the 1st hour. Additionally the joining seams weren't entirely smooth, a rough patch at the front was easily detectable.

I was very pleased by this seller for two reasons: 1. They contacted me to make sure my order was correct 2. They contacted me a few days later to say that they could not deliver my order and were refunding the purchase price. Usually I'm bugging sellers to find out when an order will be deilvered I'd definitely order from them again!

Just so you know. I ordered a cable weeks ago, but haven't received it yet. Didn't know it was coming from China until it shipped. Then I knew there would be delays.

This is a mixed review as the order has not been completed yet, nor the item delivered. However, my inquiry was related to the shipping status of the item. Customer service did get back to me very quickly with the status. Things have been delayed due to the Covid-19. Hopefully all will go well from here on.

now told it will arrive in 10 more days - we will see. Ordered on APRIL 13. "Shipping Method: Ship from Overseas(8-15 bus. days)"

The thermometer does not beep to indicate finished. I was told it only beeps on thermometers that measure Celsius, not Fahrenheit. I didn't see that in the description.

After one month, I haven’t received my item yet!

It’s over month after the order was placed. This was supposed to be shipped via USPS Priority mail. According to their tracking info, this item cleared the port of Shenzhen on April 10th. That’s the last bit of tracking information available. I’ve contacted the seller 4 times, the most recent just one hour ago. They want me to wait 6 more days and then they’ll send me another one. I told them, “TODAY, a reshipment or a refund.” I also checked alternate Chinese vendors, and the 50% satisfaction rating is the HIGHEST rated Chinese vendor I could find on Newegg. This begs the question, why does Newegg continue to sell from vendors who on average, can’t get the order correct and on time even half the time? Would any business you know except the weather service stay in business if they fail more than half the time? Maybe it’s time for Newegg to find more reliable suppliers.

It has been four weeks and I have not yet received the item. It had never been shipped.

I would highly recommend Newegg and will continue to do buy products from them. During my recent rush before the holidays, I bought the wrong RAM. The quick got back to me to return the RAM and recommend the correct sticks. 5 Eggs for sure.