We hope that you will find your experience with us to be second to none. Our goal will always be to completely satisfy every one of our valued customers.

We have over thirty years of industry experience working with manufacturers in the computer and consumer electronics field. For the last ten years we have consulted almost every major electronics retailer on ways to enhance their product offerings.

We have taken this expertise and experience to open HiDEF Lifestyle in order to offer the latest products and inside information direct to consumers.

What does this mean to you? One thing we know is that you are looking for the best products, from the best source, and you want it now, right?! With over seven warehouses across the country we ship to over 99% of the continental U.S. in one to two days with ground shipping.

The products you will find on our site are products that are both cutting edge and peak performers. We will constantly have products and information on our site before it is released by our manufacturer partners to the masses.

We offer our manufacturer partners a way to get inside buzz created before their newest products hit the market. We offer you the ability to purchase with all the confidence and industry knowledge you deserve.

Please enjoy checking out our site and contact us if there is anything we can do it assist you. We are looking forward to creating a lifetime relationship with you!

Feedback
Returns Policy
156 Ratings (90% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
92.42%
Product
Accuracy
92.42%
Customer Service
Satisfaction
85.37%
istvan t.
Ordered on 2/19/2021
got it
3/4/2021 8:49:34 PM

got the item quickly, no troubles here.

  • Yes
  • Yes
  • Didn't contact
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Roddy B.
Ordered on 5/18/2020
Impressed with this seller
6/3/2020 11:23:20 AM

Great price. Great communication with the progress of my shipment.

  • Yes
  • Yes
  • Yes
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Peter H.
Ordered on 3/1/2020
They did a good job.
3/5/2020 9:07:55 AM

Speakers arrived on time and work as described.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 1/2/2020
Lost Delivery
1/22/2020 4:05:42 PM

Apparently my product was lost in the delivery process but they weren’t even aware of the situation until I messaged them 3 weeks after the initial order. After I asked in about the ETA of the product, they responded unapologetically and simply asked if I wanted a refund or the same product.

  • No
  • No
  • No
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Rich M.
Ordered on 11/21/2019
Terrible communication!
12/10/2019 4:23:14 AM

Suppose to respond on returns within 48 hrs. Never responded to my email! Then a week later got a return authorization. Will not do business again!

  • Yes
  • Yes
  • No
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Jesus T.
Ordered on 8/27/2019
These guys
9/7/2019 9:52:25 PM

I have found that buying TV's from Newegg has been an experience, However, when I did not get a tracking from newegg and was wondering where my stuff was one simple call solved all my problems. Great company. I will do business with them again.

  • Yes
  • Yes
  • Yes
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Timothy L.
Ordered on 8/16/2019
JBL OR300 was great addition, seller was great too
9/6/2019 4:49:21 AM

Seller was super cordial in my return request (I ordered from another site didn't realize it went through until later on). They've been great at leaving me simple straight to the point correspondence.

  • Yes
  • Yes
  • Yes
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James K.
Ordered on 4/30/2019
Samsung RU7100 50" UHD 7 Series
5/18/2019 4:46:36 PM

Pros: Wi-Fi / Bluetooth 3840 x 2160 resolution. Rich in connection possibilities. Picture is sharp. Sound is crisp and clear. Set is slim and light. Easy to wall mount. (set does come with legs also) Cons: Price drop right after I bought it. Other: Bought for my son. He highly recommends this set.

  • Yes
  • Yes
  • Didn't contact
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christopher w.
Ordered on 4/26/2019
5/14/2019 11:45:48 AM

Good deal on a great tv. My only complaint is the description said 5-7 day delivery, and after 12 days I called and was told I needed to schedule a drop off time with the carrier. Would have been good information to include up front. Other than that, great.

  • No
  • Yes
  • Yes
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Daniel C.
Ordered on 2/12/2019
3/11/2019 11:10:22 PM

(Not Sellers Fault) - Package was delivered to neighbor......had to retrieve it from them.

  • Yes
  • Yes
  • Didn't contact
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Joaquin F.
Ordered on 2/7/2019
2/25/2019 7:48:20 PM

Highly recommended seller...Received item in like 2 days and transaction was very smooth. No issues whatsoever. Will definitely be a return customer.

  • Yes
  • Yes
  • Didn't contact
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Chris T.
Ordered on 11/24/2018
Speedy Service
12/12/2018 2:30:19 PM

This seller shipped the product immediately, and I received the package just a few days later. In addition, I did not have any shipping charges or sales tax. This last point is primarily why I chose the Newegg seller over the same product on the other big online retailer that starts with an 'A'.

HiDEF Lifestyle Response:
Thank you so much for your kind words, Chris. We appreciate you take the time to share your experience with us. We look forward to working with you again in the future!
  • Yes
  • Yes
  • Didn't contact
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Charles M.
Ordered on 11/25/2018
Excellent customer service
12/11/2018 7:35:09 AM

Although the item was shipped and received on time, the TV screen was damaged during shipment. The Customer service dealing with this issue was great. They were very accommodating and prompt with their responses and their solution. The indicator of great customer service is how they deal with problems.

  • Yes
  • Yes
  • Yes
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Mark B.
Ordered on 11/25/2018
Fast Shipping and Quality Product
12/11/2018 5:34:56 AM

Super Fast Shipping and Item as described. Would recommend this seller.

HiDEF Lifestyle Response:
Mark, thank you for the great review! We hope you enjoy your product!
  • Yes
  • Yes
  • Didn't contact
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Don E.
Ordered on 11/22/2018
Eggselent
12/7/2018 5:38:29 PM

Very good blu-ray player with 4K upconvert. I have 2

  • Yes
  • Yes
  • Yes
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E#dward L.
Ordered on 10/8/2018
Thank you
10/25/2018 2:39:59 PM

There was a problem with the shipment, I called Newegg then HiDef. Everyone one was right one it. There was a mistake in shipping but everyone did there best to make it right. You never really know how good a business is until there a problem. Newegg and HiDEF Lifestyle were both exceptional. Edward Lockett

  • No
  • Yes
  • Yes
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WILLIAM T.
Ordered on 7/7/2018
8/1/2018 7:23:00 AM

The HEOS 1 speaker arrived on time in perfect order and at a very good price.

  • Yes
  • Yes
  • Yes
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Brandon R.
Ordered on 4/2/2018
Awesome customer service
5/22/2018 8:18:12 AM

I bought a sony MBEX-100BT, but they had sold out... they e-mailed me and offered me the better model MBEX-120BT at the same price! Then they overnighted it to me to make up for them being sold out! I would definitely order from them again. Great customer service you don't see too much anymore!

  • Yes
  • Yes
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Stephen L.
Ordered on 3/23/2018
Seller Sent Used Product
4/23/2018 9:38:05 PM

I do not recommend this seller. They sent me a used product in late March. The device even had the previous owner’s account still on the device. Nightmare trying to return it with poor Newegg customer service and in fact the seller has received the returned product and it’s been 2-weeks with no refund yet. Nightmare experience and I will never use Newegg again.

  • Yes
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
Quoc N.
Ordered on 4/4/2018
best item
4/21/2018 7:42:35 PM

good FastShip

  • Yes
  • Yes
  • Didn't contact
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