Established in 2012,
Homall is a manufacturer and trader specialized in the research, development and production of Gaming chair,bar stool,office chair,dining chair with our own brand “Homall”. Homall's mission is to provide every customer with a comfortable, safe, and durable chair, so our products start from the selection of raw materials to the completion of production. All of our products comply with international quality standards and are greatly appreciated in a variety of different markets throughout the world. If you are interested in any of our products or would like to discuss a custom order, please feel free to contact us. We are looking forward to forming successful business relationships with new clients around the world in the near future.

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1,313 Ratings (88% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
93.75%
Product
Accuracy
92.99%
Customer Service
Satisfaction
90.61%
Anonymous
Ordered on 12/31/2021
Horrible customer service/experience
1/13/2022 1:57:32 PM

Originally said to be shipped within 1-3 days. After 10 days of the item being in "shipping " status WITHOUT even being picked up by FedEx, I contacted Newegg and then the complaint was sent to the seller. I received an email asking if I could possibly wait ANOTHER "few days " so I replied asking for a definition of a "few days " never got a response but the next day it was finally delivered to my son in a damaged box. I'll update this if the product itself has been damaged. Overall, a horrible experience to be honest and I truly try to be understanding.

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Shannon Morley
Ordered on 12/24/2021
This was an excellent buy!
1/8/2022 12:06:08 AM

This item came earlier than expected. My boyfriend is so very happy with his Christmas present

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Kevin P.
Ordered on 12/15/2021
Very impressed.
12/29/2021 10:07:09 PM

Received the chair with a threaded insert missing from the seat. Messaged the seller and received a response within minutes. The new part arrived in a couple of days and the chair is perfect. Would definitely buy from this vendor again!

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Anonymous
Ordered on 12/6/2021
Everything was fine
12/17/2021 5:06:54 AM

Seller shipped promptly. The gaming table arrived in excellent condition, no issues. Very nice transaction.

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  • Didn't contact
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Anonymous
Ordered on 12/4/2021
12/16/2021 6:18:02 AM

Delivery was on time and items in great condition. First time ordering through this site and I will be a return customer.

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Flightsimmer07
Ordered on 11/29/2021
Okay
12/11/2021 9:15:35 AM

Package showed up on time. The product was not as described or as pictured. Same dimensions but the construction was different. The instructions that came with it showed the correct pieces, but the manufacturer marked out by hand the removed pieces. I can't speak on customer service because I haven't contacted them.

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  • Didn't contact
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Anonymous
Ordered on 11/17/2021
Very professional
12/11/2021 7:42:48 AM

Thank you for your service

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Anonymous
Ordered on 11/23/2021
12/11/2021 7:16:38 AM

Shipped fairly quick, easy to assemble, looks great and is built well.

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MK
Ordered on 12/4/2021
Neat and sturdy packing
12/6/2021 11:43:06 AM

Timely shipment, well packed and simple to follow instructions.

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  • Didn't contact
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David S.
Ordered on 10/19/2021
Excellent source!
11/1/2021 10:36:18 AM

Great service. One is always aware of what is going on with the order. Great value. Impressive.

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donald b.
Ordered on 10/16/2021
GREAT JOB !!
10/28/2021 2:12:11 AM

EVERYTHING WENT SMOOTHLY AS USUAL !!

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Randy R.
Ordered on 10/15/2021
Ships from China not USA
10/20/2021 9:22:54 PM

Placed an order for a desk 4 business days ago and my order has yet to ship. After contacting the seller they continue to blame FedEx, stating that they have not picked up my order but have picked up others. I have asked for the order to be canceled and refunded to which they responded asking for 15 more days. This is unacceptable for anything shipped within the USA so that is clearly a false claim on the product page. DO NOT ORDER FROM THIS SELLER.

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Anonymous
Ordered on 10/4/2021
Shipped fast and 0 problems
10/16/2021 12:08:56 PM

Would definitely buy from again

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Anonymous
Ordered on 10/6/2021
Worst customer service ever
10/14/2021 7:26:41 PM

The product never arrived. I contacted the vendor that the shipment was stuck in Sacramento with no ETA on delivery. They said they would talk to FedEx. FedEx made no attempts. I contacted the vendor again and they tried to claim it was "in transit." I corrected them and they told me to talk to FedEx even though they are the shipper and FedEx will only talk to the shipper. The vendor does not know how to even work with their own shipper and offered a whopping $5.00 credit if I waited. I have filed a claim. I do not want the product after waiting over a week of watching it stay in a facility and never get delivered. The only company I would rate lower is FedEx. Homall only gets 1 egg cause you cannot do 0 eggs apparently.

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Skicrazy88
Ordered on 9/28/2021
You should not allow the company that sold me my motherboard to do business on your website.
10/9/2021 3:11:23 AM

They never reached out when I tried to cancel my order before it shipped. It did not ship for two days they totally could have canceled it. Now Im stuck waiting a potential 30 days when I have every other piece besides the cpu and I want to build my set up now. Also their tracking system has never worked. I dont even know if the package was picked up in Taiwan

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Anonymous
Ordered on 9/12/2021
Poor customer service
10/3/2021 9:37:45 PM

Have no replacement parts and havent heard back from them in weeks

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Susan Hosley
Ordered on 9/16/2021
Pretty good
9/29/2021 12:39:12 AM

The chair is nice the price was great I got it delivered a few days later than the date given at checkout. It came well packaged and only took my son about 20 minutes to put together. I will order again from this company.

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Anonymous
Ordered on 9/12/2021
Extremely poor quality
9/23/2021 8:53:14 PM

Definitely cheap china desk not worth the price, especially since I bought two

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  • Didn't contact
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Oscar
Ordered on 8/21/2021
Error first election
9/2/2021 1:13:10 PM

I made the mistake of not seeing other options in other places, for the same price you get a better chair, for example, the arm rest is fixed and the competition is adjustable, it was my mistake, after a few months of use I will give my review

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Anonymous
Ordered on 8/6/2021
Excellent
8/19/2021 6:18:19 AM

This recliner came as advertised. Inexpensive, well made.

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