HongKang is a professional seller for the different office keyboard ,gaming keyboard ,office mouse ,gaming mouse and headphone.

As a manufacturer , HongKang team will provide professional products and service for all of our customers .


***Contact Seller Before Return,thanks***
***Contact Seller Before Return,thanks***
***Contact Seller Before Return,thanks***

Return Policy:
We understand that sometimes there may be problems with electronic items. ALL items sold have a 1 Year MANUFACTURER'S WARRANTY. A Customers may return their purchases for exchange for another item, or a refund of the purchase price, within 30 days from the date your product left the warehouse (regardless of when you actually took delivery of the product) and must comply with the following:

1. In order to return an item you must contact us to request a Return Merchandise Authorization Number to ensure a proper return/exchange.
2. Merchandise must be in its original mint condition as shipped, with all packaging (including bundled and free items), forms & papers intact, unaltered & not filled out.
3. Any physical damaged or broken screen are not eligible for refund or warranty replacement.
4. Returns should be packed safely by the customer, to ensure arrival in good condition, and returned to us with shipping prepaid.
5. Items being returned for credit are subject to a 20% restocking fee.
6. Only the purchase price of the product is refundable. Customers remain responsible for the shipping and handling expense incurred in shipping the item to them.*
7. If you followed the instructions above, you may expect to receive your refund within 1 to 2 weeks after you return the item to us. Special Order items, so designated, are not refundable or returnable.

***Contact Seller Before Return,thanks***
***Contact Seller Before Return,thanks***
***Contact Seller Before Return,thanks***

Feedback
Returns Policy
15 Ratings (53% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
60.00%
Product
Accuracy
73.33%
Customer Service
Satisfaction
50.00%
Richard K.
Ordered on 12/31/2020
1/19/2021 6:23:23 AM

Wished it had come with more instructions- I have a laptop which didn't have the microphone plug in so I would have liked some instructions . However when I hooked it up on my desktop it worked great.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 12/13/2020
Excellent gaming mouse
12/30/2020 4:57:20 AM

Highly recommend purchasing this mouse, my son loves it

  • Yes
  • Yes
  • Didn't contact
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James M.
Ordered on 12/4/2020
Still waiting
12/18/2020 3:28:11 PM

Hope it comes soon

  • No
  • No
  • No
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joel w.
Ordered on 11/29/2020
mouse not here
12/14/2020 2:06:36 PM

I orderd a pair of head phones and a mouse. the head phone arrived but every time i check for the mouse it says the label has been made. am i going to get this mouse some time this year?

  • Yes
  • Yes
  • No
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Anonymous
Ordered on 11/28/2020
Shipping was no as advertised
12/14/2020 6:37:27 AM

I would recommend him for sure but, the shipping was off by almost 4 days and even when tracking it would state a time and date that has already passed had me worried.

  • No
  • Yes
  • Didn't contact
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Eric S.
Ordered on 11/26/2020
Great
12/11/2020 9:20:57 PM

I would recommend these

  • Yes
  • Yes
  • Didn't contact
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Avi M.
Ordered on 11/26/2020
Great mouse for the price
12/11/2020 10:36:34 AM

Mouse was great in terms performance, price, and aesthetics.

  • Yes
  • Yes
  • Didn't contact
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Maykeling e.
Ordered on 10/23/2020
not bad seller
12/7/2020 12:36:33 AM

fast delivery

  • Yes
  • Yes
  • Yes
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Norman S.
Ordered on 11/17/2020
Nice Mouse
12/2/2020 5:00:50 PM

Supposedly, this mouse is "programmable with the included software". No software or instructions included.

  • Yes
  • No
  • Didn't contact
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Robert L.
Ordered on 11/1/2020
11/16/2020 10:59:00 AM

I paid for a faster shipping, but it arrived 2 days later than it was supposed to arrive.

  • No
  • Yes
  • Yes
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