A VETERAN OWNED COMPANY started in 1998. Don't get stung by high prices we have been smashing the competition for over 20 years. IT WHOLESALERS bring it's customers the lowest pricing on the top technology products. During our many years we have established vendor agreements with the top technology companies like Apple, Dell, HP, Western Digital and many others. All products sold are guaranteed. PLEASE EMAIL US DIRECTLY AT MICBERR@GMAIL.COM regarding any issues. 15 percent restock fee applies to all non defective returns. Defective items need to be troubleshot and supplied a case number. If you have an issue please never leave negative feedback with out contacting us and letting us fix the situation.
"ALL PRODUCTS WE SELL ARE GUARANTEED "QUALITY IS NEVER A ISSUE" IF YOUR NOT SATISFIED PLEASE CONTACT US DIRECTLY SO WE CAN HAVE A CHANCE TO FIX ANY ISSUES. You may return new, unopened and defective items sold and fulfilled by DSA within 30 days of your order being placed. For product technical questions and troubleshooting email me at MICBERR@GMAIL.COM.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.