Corporate Overview

Ideabuy will satisfy your conception of what is perfect and suitable for what you are surfing fin internet world, we offers diversified categories products includes of computer hardware and software, Accessories, Electronics, Tablets,  Monitors , laptop, Security DVR surveillance systems , flash memory, Sports & Outdoor …and so on, Company was founded in 1996 in Fremont, California and is committed to provide best services and competitive, affordable price to our customers to meet their demands.

Our Mission

We understand the uncertainties of online shopping, and also know how we’d like to be treated. To satisfy our customer’s needs is our first priority mission.   Customers shopping at ideabuy are not just here for the great prices. We also provided a trustworthy company you can rely on for quality, service, competitive pricing, and a wide range of products.

Products

With top support from leading manufacturers, we are here to provide complete solutions to satisfy every customer’s needs. We will help you find great shipping value. Ideabuy is designed to give you a hassle-free and enjoyable online shopping experience.

Customer Service/Return Policy

No Returns/Refunds/Exchange after 30 days of purchase and physical damage item. Shipping charge are not refundable. 20% re-stocking fee will be charged if the original box/product is opened/used. The buyer is responsible for return shipping cost. No Returns/Refunds/Exchange for all software.

With our dedicated customer representatives, we are here to assist prompt responses to your question and we are here to provide satisfaction to our customers. 

Monday to Friday 9:00AM ~ 5:00PM ( PST )

Feedback
Returns Policy
202 Ratings (93% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
90.59%
Product
Accuracy
94.55%
Customer Service
Satisfaction
90.98%
Richard M.
Ordered on 1/9/2021
It's a very nice Tower I'm glad that I bought it.
1/27/2021 12:06:00 PM

A family member of mine recommended the NZXT brand to me... I usually buy Fractal but the case I wanted was out of stock. I have looked at the tower and I am happy with it's potential. As of now it is just a box in the closet. Unfortunately, I had to return all the parts I was planning on putting into this Tower because I cannot buy a current gen video card due to inflation caused by cryptocurrency mining. I can tell you it's a nice empty tower for what it is and I look forward to the day I can use it. Thank you.

  • Yes
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Rick D.
Ordered on 1/8/2021
This has been the worst retail experience I've ever had
1/27/2021 6:42:50 AM

Buy somewhere else

  • No
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Nathaniel S.
Ordered on 1/2/2021
Only brand of AIO coolers I will buy
1/20/2021 5:21:43 AM

Pros: I have a huge case and I could fit it anywhere inside case with some slack left in the hoses. This is easy to install. The thermal paste NZXT pre applied is of good and was not hardened up. Keeps my overclocked 8600k nice and cool. The software is very easy to use for this as well Cons: Only reason this product is getting a 4 star review is because the mounting screws for the radiator were just too short for me to use all the washers that were supplied so the heads of the screws do not sit evenly with the mount. Ps. Could just be my case. For anyone wondering it is Thermaltake View 71

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ERIC A.
Ordered on 12/27/2020
Fast 3rd party delivery
1/13/2021 2:10:37 PM

Very fast shipping from a 3rd party Newegg vendor. Traveled over multiple states and got to me undamaged in less then half the time expected. On my would order from again list.

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  • Didn't contact
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ROBERT R.
Ordered on 12/18/2020
Impressed
1/7/2021 12:16:02 PM

arrived as promised.

  • Yes
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  • Didn't contact
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Anonymous
Ordered on 11/19/2020
Dead apon build.
12/30/2020 10:42:03 PM

The cpu was dead once me and a relative decided to build it was a Christmas build but turns out the cpu was dead before anything what a holiday indeed...

  • No
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0 out of 1 people found this review helpful. Did you? 
Giampiero S.
Ordered on 12/10/2020
Got what I needed, for 10% price gouge.
12/28/2020 12:51:13 PM

Although price gauging is not OK, at least these guys only hiked the price a moderate amount.

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Trevor M.
Ordered on 12/14/2020
12/22/2020 12:15:15 PM

Packages have been stolen from my doorstep recently so I was worried about not having signature required but I messaged seller and they took care of it for me no problem and I picked up my processor successfully. Great seller.

  • Yes
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Kevin P.
Ordered on 12/6/2020
Quick delivery
12/21/2020 1:18:59 PM

Item was delivered very promptly and without issue.

  • Yes
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  • Didn't contact
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Jacob J.
Ordered on 11/30/2020
Ideabuy Was an Ideal Seller
12/19/2020 10:07:20 AM

Installed a new GPU in my machine, but needed just a little bit of extra power to ensure everything runs smoothly. Ideabuy got me my new PSU quickly, with a tracking number, in just a couple of days. Thank y'all so much! My machine is running very well, and I have your team to thank for it.

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Anthony V.
Ordered on 11/28/2020
12/16/2020 2:08:43 AM

It was a good purchase :) very satisfied

  • Yes
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Anonymous
Ordered on 11/21/2020
Initial Comments:
12/9/2020 4:50:21 AM

Exemplary customer service. Exemplary website.

  • Yes
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Anastasia B.
Ordered on 11/15/2020
no
12/2/2020 9:34:49 AM

no

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0 out of 4 people found this review helpful. Did you? 
Patricia E.
Ordered on 10/30/2020
This Seller is great.
11/16/2020 6:04:04 PM

I would recommend this seller. The item was shipped quickly and arrived ahead of schedule. The item was exactly as described.

  • No
  • Yes
  • Didn't contact
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Richard H.
Ordered on 11/7/2020
Very Poor
11/16/2020 2:32:49 PM

Sent me a CPU box with cooler, but no CPU included. Will update based on reseller's action.

  • Yes
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John T.
Ordered on 10/29/2020
11/13/2020 1:44:09 PM

very pleased with the pricing and delivery time

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Patrick G.
Ordered on 10/27/2020
Didn't ever receive this item
11/10/2020 1:29:29 PM

Still trying to get my money back

  • No
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  • No
2 out of 2 people found this review helpful. Did you? 
James D.
Ordered on 10/26/2020
Incompatibility issue resolved
11/2/2020 2:48:38 PM

The PC builder was in error on MoBo/CPU compatibility - Verify compatibility with original websites to avoid problems and delays. Newegg Was quick rectifythe problem without any issues, but it did cause an unnecessary delay in the assembly.

  • Yes
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Frank H.
Ordered on 10/10/2020
Thank You for your Help
10/27/2020 7:38:22 PM

Good price and fast service. Thanks very much.

  • Yes
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  • Didn't contact
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James D.
Ordered on 9/22/2020
Fast delivery and what I expected
10/7/2020 11:22:37 AM

Peace of mind when buying online is worth a lot.

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1 out of 1 people found this review helpful. Did you? 
 
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