Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Please Email us directly for RMA service and other inquiries. Phone may not be answered.

Email: newegg_inmiss@hotmail.com

Working time: GMT+8 (PST+16) 9:00-18:00, Monday to Friday.

YIN MEISI SHENZHEN TRADING CO LTD is an online e-commerce driven business, we offer a large inventory of high quality computer components and peripherals.

We offer quality products at competitive prices, providing knowledgeable and friendly customer support.

We strive to bring our customer the best online shopping experience possible.

We offer the best prices doesn't mean we skip on our customer service.

With the support from our customers we're able to use our buying power to get you the best deals.


*NOTICE: We will cover all international tax for you.*
*Your order will be 100% trackable. Please be assured. Please track your package here. https://www.trackingmore.com/
**Please contact us for resolutions before leaving any negative feedback. We will make things right ASAP.
***If your order doesn't delivery within the promised time frame(8-15 BUSINESS days for economy shipping/ 5-7 BUSINESS days for standard shipping/ 3-5 BUSINESS days for expedited shipping) we will refund your shipping fee or reimburse you partially if shipping is free.
****If you are going to request an RMA please take a picture of the product and email us. We will respond within 24h. Thank you.

ABOUT SHIPPING
Your order will be 100% trackable. Please be assured.
*Please track your package here. https://www.trackingmore.com/
If you can't track it just email us, we will send you the shipping infomation.


ABOUT WARRANTY
For NEW Items, We offer 90 days satisfaction guaranteed warranty which include 30 days refund period and 90 days replacement period.
For REFURBISHED/Used Items, We offer 30 days satisfaction guaranteed warranty which include 30 days refund period and 30 days replacement period.

We will cover the return shipping fee if the return reason is DOA(need pictures or other proof emailed to us).
Return to US address not China.
Warranty Limitations:
. Improper maintenance
. Improper use or installation
. Unauthorized modification or repairs


ABOUT FEEDBACK
*PLEASE CONTACT US FOR RESOLUTIONS BEFORE LEAVING ANY NEGATIVE FEEDBACK. (leaving negative feedback can't solve any problem)
We have a professional service team here ready for you.


Thank you for visiting our store!
Best wishes to you and your family.

Feedback
Returns Policy
127 Ratings (88% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
83.06%
Product
Accuracy
92.74%
Customer Service
Satisfaction
92.59%
Anonymous
Ordered on 1/3/2021
1/19/2021 5:03:51 PM

I like the way the color changes on the key board although I think it was designed for a younger person.

  • Yes
  • Yes
  • Yes
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Jay D.
Ordered on 12/30/2020
Super
1/16/2021 8:03:10 PM

Great purchase, zero issues. Arrived early, and works great.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Kristine V.
Ordered on 12/30/2020
Came on time
1/15/2021 10:55:24 AM

Came on time. Item as described.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Shirley C.
Ordered on 12/4/2020
Great customer service!
1/9/2021 2:21:22 PM

I bought 2 qty of this item and only received 1 item. I contacted the seller and was immediately sent the missing package with no questions asked. The customer support personnel were friendly and helpful. I would recommend buying from this company to anyone I know. The product was also EXCELLENT quality and working perfectly. Completely satisfied with this purchase through this seller.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Jeremy S.
Ordered on 12/24/2020
1/5/2021 9:05:42 AM

I ordered 3 fans: https://www.newegg.com/thermaltake-cl-f109-pl12wt-b-case-fan/p/N82E16835106635?Item=9SIA8EFD689132 As it turns out, I ordered these online Christmas Eve and as a result, had to wait longer than usual due to Christmas and New Year holidays, let alone the covid19 pandemic. I cannot blame InMiss for neither of the aforementioned. If this was a different time where holidays or some other unforeseen act not slowed things down, my experience would have been smoother.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
colleen p.
Ordered on 12/13/2020
Highly Recommend!
12/30/2020 11:45:57 AM

Great experience from start to finish!! :) My son was so happy Christmas Morning!! Thank you!!

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
PETER/LINDA K.
Ordered on 12/4/2020
12/18/2020 6:19:40 PM

Yes

  • Yes
  • Yes
  • Yes
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TOMMY B.
Ordered on 11/30/2020
12/14/2020 4:29:50 PM

All good no complaints

  • Yes
  • Yes
  • Yes
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Samantha T.
Ordered on 9/26/2020
Just what my friend wanted
10/12/2020 11:23:19 PM

It was perfect my friend says it's comfy and works good.

  • Yes
  • Yes
  • Yes
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Rich P.
Ordered on 9/23/2020
great product
10/9/2020 11:35:55 AM

great product as described lowest price I could find on the net

  • Yes
  • Yes
  • Didn't contact
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Daimon L.
Ordered on 7/29/2020
Better than most I've worked with.
9/29/2020 4:23:03 PM

Had a piece of equipment I purchased go out on me after two months, and while trying to get the warranty I purchased to go through, they offered to replace the piece free of charge.

  • Yes
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  • Yes
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Rich P.
Ordered on 9/2/2020
Free beer and a hat go a long way
9/23/2020 7:02:22 PM

liked it better when you were American owned as opposed to Liaison Interactive

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Michael H.
Ordered on 8/10/2020
Better than I expected!
8/27/2020 9:34:33 AM

Bought this because of the privacy slider, and ended up with a really nice webcam. I use it for Zoom meetings, picture and sound quality are what one would expect from a substantially higher priced unit. Setup is a breeze, plug the USB cable into an available USB port, set the camera on top of the monitor and it works! From my experience I would recommend the webcam and InMiss online store, both did exactly what was advertised they would do.

  • Yes
  • Yes
  • Didn't contact
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Justin R.
Ordered on 7/3/2020
Efficient and responsive
8/24/2020 7:23:17 AM

I ordered 13 webcams and they were delivered on time and were sufficiently packaged. One of the webcams was defective and the seller was efficient in sending a replacement. The webcams themselves were as described, and I would definitely buy again from this seller.

  • Yes
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  • Yes
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Richard V.
Ordered on 8/4/2020
What item?
8/19/2020 8:28:07 PM

I was contacted for a review of a webcam purchase this evening. Ironically I was planning to cancel it in the morning and re-order it as they have not yet arrived Apparently the order has disappeared into UPS’ West Sacramento, CA location and may never arrive as it has been there close to two weeks. Further irony is that it probably drove within 10-15 miles of my home and now may actually be further away than the Bay Area location from where it shipped. I’ll write a new review if it ever arrives.

  • No
  • No
  • Didn't contact
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Lawrence M.
Ordered on 8/8/2020
Excellent seller!
8/14/2020 10:50:06 AM

Quick shipping and everything as described, excellent experience!

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Brian P.
Ordered on 7/22/2020
Solid USB Camera/ mic that works
8/10/2020 5:35:49 AM

I have tried two other USB Web Cams with built in Mic and had issues with the sound quality more than video quality, and this WebCam looks and sounds great. Super easy to just plug-in and run. No Echo issues despite using large powered speakers. Am easily understood now by others (with the <$30 WebCams, this was a complaint). Camera has a built-in privacy blocker which is nice because computer sits in my bedroom. Cable length is just about right (reaches from deskside tower on floor tower to camera sitting atop my display )

  • Yes
  • Yes
  • Didn't contact
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Jason S.
Ordered on 7/16/2020
Slooooooooooooow Shipping
7/30/2020 2:38:13 PM

5-7 days promised but evidently that doesn’t count how long it takes them to box and ship? Ordered 7/16 arrived 7/28.

  • No
  • Yes
  • Didn't contact
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Frederick N.
Ordered on 7/6/2020
7/23/2020 2:26:20 PM

The seller delivered the product in a timely manner, packed securely, and delivered promptly.

  • Yes
  • Yes
  • Yes
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Jerry E.
Ordered on 6/27/2020
took long time and no updates
7/18/2020 8:18:46 AM

good product bad service

  • No
  • Yes
  • Didn't contact
Did you find this review helpful? 
 
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