JASHEN is a large-scale professional manufacturer specialized in the research, development, production and sale of cleaning supplies. JASHEN is the industry's leading cleaning expert since 1998. We have sold more than 30 million products in over 60 countries and applied for more than 100 utility patents.

JASHEN keeps living up to the belief of: "Focus on clean, service with heart". We have dedicated over 20 years to the cleaning industry. We are looking forward to helping you keep your family comfortable and clean and won't stop until we reach that goal. We believe that through our continuous efforts and pursuits, we will be able to achieve mutual benefit with all our customers!

[Customer Service]

Please contact us by the "Ask a question" button on the right side of this webpage with your order number. We will solve the problem as soon as possible.

JASHEN offers a 12-month warranty and lifetime technical support. If there is any question, please feel free to contact us. We will spare no effort to solve it for you.

Feedback
Returns Policy
24 Ratings (75% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
75.00%
Product
Accuracy
83.33%
Customer Service
Satisfaction
85.71%
Anonymous
Ordered on 7/12/2021
7/27/2021 3:05:28 PM

I am in the process of returning the item because there is insufficient suction for a two hundred dollar vacuum.

  • Yes
  • No
  • Didn't contact
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justin B.
Ordered on 3/4/2021
3/11/2021 9:33:50 AM

This is an amazing vacuum it pulled stuff out of my carpet after I just used a traditional competitor vacuum!

  • Yes
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Larry H.
Ordered on 2/13/2021
Just as good as Dyson / Under half the price!
3/2/2021 9:54:38 AM

It Does everything you could want from a cordless sweeper. Good run times and very easy to assemble and operate! Quiet and quick charge times. Has a light that comes on when the room light is low. It is easy to clean. No more powered sweepers for me!

  • No
  • Yes
  • Didn't contact
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don m.
Ordered on 1/1/2021
1/19/2021 6:26:33 PM

It is powerful

  • Yes
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Caleb S.
Ordered on 12/15/2020
It's all good
1/5/2021 8:52:50 PM

Go for it!

  • Yes
  • Yes
  • Didn't contact
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Pamela A.
Ordered on 11/15/2020
Excellent experience all around.
12/8/2020 7:52:25 AM

Customer service was first rate. Responses were timely and cordial.

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jill b.
Ordered on 11/16/2020
12/2/2020 5:24:54 AM

Vacuum did not perform well, still waiting on a refund from Jashen

  • Yes
  • No
  • Didn't contact
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Henry S.
Ordered on 10/29/2020
Great stuff
11/13/2020 8:23:32 PM

Great stuff!!!!

  • Yes
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Jack I.
Ordered on 9/30/2020
Jashen V16 Cordless Vacuum
10/19/2020 1:52:39 PM

This is a great vacuum! It is a great design and very well built. All of the attachments are useful. The battery life is great and the cleaning power is strong. I would highly recomend this product. Newegg delivered very quickly and the item was easily assembled in minutes.

  • Yes
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Richard H.
Ordered on 9/21/2020
Excellent customer service
10/2/2020 7:22:32 PM

Contacted the seller with a couple questions and they were very responsive and helpful.

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Anonymous
Ordered on 8/27/2020
Quick Delivery and LIVE Customer Service
9/16/2020 7:21:55 AM

My item was shipped quickly and received in perfect condition. When contacting customer service with questions, a LIVE person answered the telephone. This was very surprising and so greatly appreciated. To know that service is available is a huge plus when purchasing an item online.

  • Yes
  • Yes
  • Yes
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