Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Shenzhen shi Jiaduoduo Shiye CO.,LTD is one of the global manufacturers of computer peripherals and digital accessories. provides a wide selection of smart life accessories including various hard drive enclosures, chargers, USB hubs, power strips and power banks.To ensure your complete safety and the excellent service we strive to give our customers.
Our mission is to build upon a spirit of craftsmanship to create the innovative product for people to capture the essential of technology.

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Returns Policy
60 Ratings (47% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
36.67%
Product
Accuracy
51.67%
Customer Service
Satisfaction
48.84%
Anthony R.
Ordered on 2/4/2021
On time, works as needed
3/26/2021 12:26:20 PM

Shipping was reasonable, and fan was easy to install...works just fine!

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 2/28/2021
3/19/2021 1:10:42 PM

While the item took a while to ship, I really can't blame the seller as I selected the cheapest possible shipping during a pandemic. What I also can't blame the seller for is the fact that some [redacted] decided to steal my mail when the package did arrive. What I CAN blame this seller for is their excellent service of sending a replacement free of charge after explaining my conundrum. As far as the item goes, I have not received the replacement quite yet, but considering it's a simple yet weirdly specific cable, I suspect there won't be any issue with the product itself.

  • Yes
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Anonymous
Ordered on 2/15/2021
2/28/2021 4:29:29 AM

No product package, bare products just wrapped with babble sheet, different one from what I ordered.

  • Yes
  • No
  • Didn't contact
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WILL M.
Ordered on 2/5/2021
Good customer service
2/27/2021 7:36:26 AM

Item arrived as described and in good condition. Long wait on shipping but that was expected.

  • No
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Anonymous
Ordered on 1/2/2021
Mildew Fan
2/19/2021 10:07:04 PM

Would not recommend. Took weeks to get a fan and it reeked of mildew, even after cleaning and allowing it to air out.

  • No
  • No
  • Didn't contact
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Adam B.
Ordered on 12/26/2020
Located in China
1/26/2021 11:47:09 AM

For what it is, the fans came as described (thankfully considering the other reviews). Took about a month to receive but what can you expect? I had a good experience other than the dreadful wait.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 1/14/2021
So frustrating
1/19/2021 11:36:07 AM

Ordered the item 5 days ago, still no update on shipping status. Sent several messages but no reply yet. Don’t buy from this seller.

  • No
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Dorothy O.
Ordered on 11/14/2020
Good
1/7/2021 9:40:19 AM

My nephew is happy with the mouse. We would order from the seller again.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 12/10/2020
Item not delivered/no contact from seller yet
12/26/2020 4:02:29 PM

This keyboard was apparently delivered to Saint Louis, MO. I live in Illinois, so obviously I did not receive it. I've reached out to the seller but haven't heard a response yet. VERY dissatisfied with this level of carelessness and lack of communication. Congrats to the random in Saint Louis who got a free keyboard, I guess. If customer support doesn't make an effort to contact me about a replacement, I'll be filing a claim through NewEgg for a refund. I wouldn't recommend this vendor.

  • No
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Henry L.
Ordered on 11/2/2020
12/21/2020 3:36:56 AM

Computer Fan worked as described and a great price

  • Yes
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Anonymous
Ordered on 11/22/2020
Sold me a counterfeit QCK XL mouse pad
12/12/2020 12:39:24 PM

I recently purchased a QCK XL mouse pad and it arrived today. It is clearly a counterfeit. It is not 4mm thick like on the product description but rather 2.8mm. It also does not have the Steelseries logo on the rubber bottom, which is also made of a worse material than the rubber foam of the real product. The weave is alright but not as smooth as the real deal either. Finally, it didn't even arrive in a box or tube. Just bubble wrap and a shipping envelope. Do not buy from this seller!

  • Yes
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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 11/9/2020
Missing Parts
11/18/2020 3:07:01 PM

I ordered new Corsair fans and was shipped open box fans that were missing parts.

  • Yes
  • No
  • Didn't contact
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Anonymous
Ordered on 10/21/2020
11/5/2020 7:28:34 AM

Took way too long

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Chris B.
Ordered on 10/15/2020
Item shows shipped, no tracking number, no response from two emails. DO NOT RECOMMEND!
10/20/2020 8:02:28 AM

No customer service and no tracking number. DO NOT RECOMMEND!

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Anonymous
Ordered on 5/21/2020
Where Did My Fan Go?
10/15/2020 5:11:20 AM

Ordered a fan in May and it’s now October and have nothing to show for my purchase. Avoid buying anything from them. You will be disappointed.

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Marco B.
Ordered on 9/2/2020
Still has not shipped, 10+ days later
9/19/2020 10:08:41 AM

As others have already mentioned this seller is not recommended. I'm having a hard time understanding why Newegg has not removed them as a seller with such a horrible track record. I have yet to receive my product, the shipping label was created the day of purchase and has not moved since.

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1 out of 1 people found this review helpful. Did you? 
Patrick c.
Ordered on 9/11/2020
Waited to ship until I complained
9/17/2020 8:31:05 PM

Watched shipping tracker for a week. Label was created the day I ordered. Product not shipped until I complained about it and requested a refund.

  • No
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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 8/10/2020
My shipment has been on hold for almost 2 weeks
8/24/2020 1:09:56 PM

I recommend not using this seller

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2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 7/31/2020
Never order anything from this suppier
8/17/2020 6:52:05 AM

Worst service ever. They don’t ship even near on time and they don’t respond to emails sent thru Newegg inquiries. It’s been nearly 3 weeks for a fan!

  • No
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1 out of 1 people found this review helpful. Did you? 
Darius G.
Ordered on 7/10/2020
20 Days
7/28/2020 10:00:37 PM

Never receive product got a notification that they didn't fill out the address properly after 20 days of waiting, requested refund I will post what happens.

  • No
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  • Didn't contact
2 out of 2 people found this review helpful. Did you? 
 
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