Who is JoyMall
JoyMall is a flagship store in newegg which professional supply computer/Laptops parts and replacements, electronics gadgets and digital products,gifts,jewelries and etc.
With several years supplying the highest quality products on other retail and wholesale platforms,we know customer's satisfaction is the most power can push us go futhur and better.So we work hard to dedicate a Joyful purchasing enviroment,it is JoyMall's tenet.

JoyMall Customer Support
Our friendly and knowledgeable staff is always ready to assist you.
to guarantee you have a 100% satisfied experience and build a long term cooperative relationship or friend-ship with us.

JoyMall Shipping Service
Most items leave our warehouse within 12-24 business hours after we got your full payment.
As soon as it ships out, a shipping notification will sent automaticlly, The delivery usually takes 3~10 business days based on your location.
Please make sure you provide valid physical address when you check out.

JoyMall Proffesional Customer Service
You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service. If you need help, please send a message before leave any netrul or bad feedback. Your question will be answered in very short time.
(Note: We suggest you contact us through Newegg message or feel free to send us email to below email address. Then we will contact you back ASAP)

Office hours: 9:00 AM-5:00 PM pacific time. Mon-Fri. Office closes on holidays.

About Return Policy
We accept return or exchange within 14 days after package delivered.Please contact us first for Return Merchandise Authorization (RMA) and return address before you ship back the package.
If buyer places the wrong order or just don't need the item, we accept return with 15% restocking fee.
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