JacobsParts Inc. JacobsParts Inc. was founded in August 2006 by our President, Jacob Stoner. With the help of Juliet, the company's Vice President, Jacob grew the small power adapter business from the basement of his downtown Indianapolis, Indiana condo to what we are today: a thriving business with 15+ employees (and growing), over a thousand products, and a steadfast commitment to providing affordable and durable electronics and computer accessories, tools, LED Lighting, and other products.

We are proud to be an American company, and will continue to evolve and expand in order to achieve our goals of providing better service, better products, and a better price.
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Return Policy
About Us

RETURN POLICY

Items may be returned for a refund within 30 days of purchase. All sales are covered by a minimum of a one year warranty.

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
90Days
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
90Days