Confident Buy: FREE RETURN within 30DAYS. We offer 30days satisfaction warranty, so you can see for yourself the impact of new product on improving your life. If the product is defective or you just don't like it, we will refund you money. All you pay is return shipping.
4 Easy Steps To Return:
1.Within 30 days of the order date, email customer service at firstname.lastname@example.org to request a return authorization label.
2.Repackage your unit in its original package (all contents come with product are requested).
3.We can either send you a return label or issue a call tag for pick up the package and ship it back to Jsieem.
4.Your full refund minus return shipping costs (approximately $20-$30, depending on the unit and origination) is usually processed within 2-3 weeks once we receive the unit.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.