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37 Ratings (62% Positive) 

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On-Time
Delivery
81.08%
Product
Accuracy
70.27%
Customer Service
Satisfaction
79.17%
Charles A.
Ordered on 6/13/2020
Sent wrong product
6/25/2020 6:47:14 AM

I ordered shielded RJ45 pass-through connectors, but they sent me unshielded connectors. Stay away from this company. They don't know what they are selling.

  • Yes
  • No
  • Didn't contact
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derek f.
Ordered on 6/4/2020
6/17/2020 11:40:08 AM

thanksssssssssssssssss

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George N.
Ordered on 5/13/2020
Got but found I didn't need them
5/27/2020 5:29:14 PM

Newegg orders are not coming in on time for other orders from China

  • Yes
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  • Didn't contact
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Glen C.
Ordered on 5/12/2020
item did not arrive
5/27/2020 9:42:54 AM

The item never arrived!

  • No
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Anonymous
Ordered on 4/24/2020
Shipped incomplete order; no response from seller
5/21/2020 8:52:25 AM

I ordered a product that was two screwdrivers. I only received one after the shipment was delayed. Granted, it was during the pandemic, and so I will cut them some slack on the delay, but the package was still missing one screwdriver. I contacted the seller to ask if I would expect to get the other screwdriver, but I have not received a response in weeks. Even NewEgg Customer Service gave me a phone number for the seller, but no one answers it when I call. So overall, I've been very unhappy with this seller, as despite every attempt to try to even give them a chance to explain what happened, I have been met with silence.

  • No
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Judy G.
Ordered on 4/26/2020
Thanks for being independent!!!!
5/8/2020 8:07:03 PM

Glad to know there are Alternative places to order things. I refuse to give the richest man in the country a dime. Glad to know there are other options. Stay strong!

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Anonymous
Ordered on 4/22/2020
Did not receive item!
5/6/2020 10:56:54 AM

I purchased a bike and it was shipped to the wrong address. I have reached out tonthe company for the past 2 days, still no response. So disappointed!

  • No
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Paula E.
Ordered on 3/28/2020
Great Service
4/18/2020 3:33:31 PM

Product was as described. Came in timely fashion. Would def buy from seller again. Thx!!

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Gene C.
Ordered on 3/30/2020
4/14/2020 9:05:05 AM

They had the item I wanted on-line, it was easy to order, and it came on time. What more can you ask?

  • Yes
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DAVID E.
Ordered on 3/24/2020
Unreliable
3/28/2020 3:10:11 PM

Seller was unable to be contacted to confirm when and/or whether product had been shipped, and this product was suggested by Newegg's Customer Service because of its rapid availability. I do not know the quality of the product, as I never saw it.

  • No
  • No
  • Didn't contact
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Stephen L.
Ordered on 3/13/2020
Been a customer for years and I’m very happy
3/26/2020 4:27:02 AM

As I stated above, I’ve been a customer for many years and you’ve never let me down.

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