We are a direct technology provider or direct marketing reseller (DMR). DMRs are large multi-vendor IT providers that rely heavily on the Web and Telephone to sell to their customers. We offer competitive prices along with a rapid delivery times, knowledgeable account executives and courteous helpful support. We offer hundreds of brand names and do not favor one brand over another. We simply offer the best solution to fit our customer’s IT needs.

We strive to be viewed as setting the industry standard for operational excellence in our selling, ordering, fulfillment and support processes. We are passionate about being viewed by customers as the leaders in customer service supported by knowledgeable and responsive technology experts.

Our purpose is to help customers achieve their goals by providing them with the technology advice and products they need. Our belief is that every customer is unique and deserves to be treated with superior customer service. We work closely with every customer before, during and after every purchase.

We take a comprehensive approach to implementation, installation and integration. We offer complete system configuration with our nationwide partners. Our commitment continues long after your initial purchase. Our certified executives are available by phone or email in an ongoing basis providing support for your continued technology needs.

Feedback
Returns Policy
37 Ratings (78% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
75.68%
Product
Accuracy
75.68%
Customer Service
Satisfaction
82.61%
Anonymous
Ordered on 7/19/2021
Originally stated "Ships from USA" when it actually shipped from China...
7/28/2021 9:14:41 AM

Originally stated "Ships from USA" when it actually shipped from China. 2 weeks in and still waiting for my order to arrive.

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 7/17/2021
TERRIBLE SELLER
7/27/2021 7:25:10 PM

False advertising and poor packaging techniques. Item is NOT ~new~ , Not in OEM Retail packaging. Required items for installation not included. No box no booklet no Torx-Torque driver, no Asetek-sTR4 adapter bracket. Item was packaged in a brown bubble wrap envelope. Pathetic packaging technique i suspect the CPU has been damaged from being tossed around in the UPS vehicles. We'll see. Recommend this seller be kicked off Newegg.

KeyComponents Response:
Thank you for shopping with us and we sincerely apologize for the issue. We will do our best to help you solve it. We have sent solutions to you by New egg Message. Please check it and your reply will be highly appreciated.
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2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 7/19/2021
It NEVER came
7/27/2021 10:08:32 AM

Ordered and got the tracking number. After a week, I see that the tracking number is a bogus. My order is GONE.

KeyComponents Response:
Thank you for shopping with us and we sincerely apologize for the issue. We will do our best to help you solve it. We have sent solutions to you by New egg Message. Please check it and your reply will be highly appreciated.
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2 out of 2 people found this review helpful. Did you? 
thomas p.
Ordered on 7/9/2021
All good
7/26/2021 12:27:13 PM

Excellent price. Didn't have the packaging normally included but the price was great.

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0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 7/7/2021
two weeks later and still no mobo
7/21/2021 9:39:03 AM

I haven't even gotten tracking showing me where this mobo is at. What a joke I should not have ordered this.

KeyComponents Response:
Thank you for shopping with us and we sincerely apologize for the issue. We will do our best to help you solve it. We have sent solutions to you by New egg Message. Please check it and your reply will be highly appreciated.
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3 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 7/9/2021
Be careful these are BARE CPUs, nothing else
7/19/2021 5:58:13 AM

The CPU arrived bare and in a static bag. Threadrippers are supposed to be installed using AMDs torque wrench but none is provided. This is not new and boxed like is eluded to by the listing. It says nothing about being used or an OEM with no tools provided. Now i must try to find the tools somewhere.

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2 out of 2 people found this review helpful. Did you? 
Mr. Mc. Flingles
Ordered on 6/29/2021
1st gen thread ripper 1920x
7/15/2021 11:28:16 PM

purchased June 29th 2021 received it July16th 2021 it came from china but it's real I almost started a refund as soon as I reached out to the seller, but it literally showed up in the mail the next day (16th) lol. seller is legit. if it wasn't for Lisa sue, I wouldn't of trusted it coming from china facility not to be picky or any thing lol , but it does takes a while....and it's the real deal. When you start to get a little impatient read these comments I'm a US customer so it's going to seem weird when you pull up the tracking number and you see yawan or unknown for 15 day lol. Dear seller 5 stars!!!!!!!

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0 out of 1 people found this review helpful. Did you? 
James C.
Ordered on 6/30/2021
Didn't realize it would be shipped from China
7/15/2021 2:36:05 PM

Overall I don't have any complaints other than when I made the order the listing for the item said it was shipping from the US, so when I found out it was shipped from China that was a little disappointing. It didn't take as long as expected though, only about two weeks total so overall pretty good.

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0 out of 1 people found this review helpful. Did you? 
Jasmine Herrera
Ordered on 6/24/2021
Great Team!
7/15/2021 10:35:30 AM

I had an issue with my first shipment being delivered, however, the seller was so patient in working with me and enough to ship me another which I did receive and they were up to date with keeping me in the loop on the second shipment. I would definitely buy more products from this seller. 10/10 Thank you team!

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0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 6/28/2021
CPU
7/13/2021 3:23:49 PM

Item came in on time. decided to order from Newegg again. Got myself a new keyboard. excited for it to come in!

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0 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 7/8/2021
Best price but potentially slow shipping
7/13/2021 9:23:19 AM

I think the norm these days is that when you order from a site like Newegg, shipping will be a few days max. When I checked my order to see a delivery estimate on this item it stated between 5 and 30 days. The item was a gift so I couldnt wait. I contacted the seller and they cancelled my order and issued a refunded. I should have paid more attention to the details of the listing but I am thankful to the seller for their no hassle approach.

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1 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 6/28/2021
Product is as described. Received 10 days after purchase
7/9/2021 6:23:47 AM

Yes this company is based out of China. The biggest issue I had was the tracking info. It suggested the label was created but after that there was no changes and the tracking # did not produce results. That being said, I reached out to Key Components on the 10th day to inquire about it and then I got my cpu the same day I reached out to them. If you want to get something faster then maybe you will find another seller in usa but 10 days shipping from China and getting the exact product as described (3300x) isn't too shabby if you are patient.

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0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 7/3/2021
If you are looking for usa only products this is not for you. (Drop shipping company)+ china= long delivery time
7/8/2021 12:37:29 PM

Well we're to begin....I basically order a CPU from Key components thinking it's a USA company with inventory here in the USA. Well I ordered the CPU on the 3rd of July ..... It's been over 4 days and they didn't even have a proper delivery date scheduled. Ok I look into the shipping details and all I see is unknown variables for everything except yanwen.... I did a quick search Google and guest what... Yup you guess it, A china based shipping company called: Yanwen Logistics This is were I ask for a refund and talked with Newegg customer service who also agreed that this looked fishy. I will say that there customer service was actually pretty good overall. I didn't really have to wait like a week to get in contact with the seller and for the most part I would have brought the CPU if it was not going to take forever to show up. I didn't want to wait weeks for my part to show up. This is a why I bought from Key components in the first place thinking that this company had the inventory in the USA.

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4 out of 4 people found this review helpful. Did you? 
Anonymous
Ordered on 7/5/2021
7/7/2021 7:56:03 AM

Came on time. Product was as advertised. Will buy from them again.

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0 out of 1 people found this review helpful. Did you? 
Joseph V.
Ordered on 6/26/2021
Excellent customer service
7/6/2021 1:10:48 PM

Had a small problem not the sellers fault but they handled it fast and with excellent customer service. Product showed up fast and worked perfectly.

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0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 6/21/2021
Product got stolen or they didnt send me the processor
6/24/2021 7:09:35 PM

My order only took 1 day to delivered but the product was not right, I only got the fan but not the processor. The package was fine but the box of the ryzen 5 was ripped off where the processor. I need my money back or send me the processor because that wasnt that cheap.

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5 out of 5 people found this review helpful. Did you? 
Glenn H.
Ordered on 6/8/2021
Nice CPU
6/22/2021 1:40:58 PM

I am surprised how little difference the 3500x compared to the 3600 for a mining CPU

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0 out of 1 people found this review helpful. Did you? 
Christopher J.
Ordered on 4/29/2021
Slow shipping and A big unknown!
6/20/2021 10:35:28 PM

I'm building a new computer and found a good deal on an AMD Ryzen 5 3600XT processor from this seller. The packaging was questionable, as it arrived in a big manilla envelope, not a box, and the item took more than a week longer to arrive than I expected. I, like hundreds of thousands of other people in the world, am still waiting to get a video card to finish my build so I cannot build the computer and see if this CPU works. What I can say though is that the CPU was advertised showing the typical Ryzen box with English written all over it with just some Chinese characters; that's not what I received. There are no English characters on the box; everything on it is written in Chineese. Not only that, but the writing on the CPU die is in Chinese as well, so I really have no idea what I've received. As I'm now past any hope of return if it is an incorrect item, I'm just hoping that it is what I ordered, that it works, and is compatible with the parts I have. I wish I could say I had a good feeling about this... but I simply do not. I'm positively disgusted with the number of fake foreign companies on Newegg that are out to scam people, and Newegg doesn't seem to care. Rather than look out for their loyal customers Newegg seems to prefer to make a small fee off every sale made. I cannot say beware this seller or Newegg, but do think twice and thrice before buying.

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3 out of 3 people found this review helpful. Did you? 
jake c.
Ordered on 6/12/2021
Misleading ad
6/17/2021 4:15:52 PM

So they said the thread ripper cpu was new but it didn't even have the original packaging or the torque wrench to install it. And it looks like it was used as well there are markings on the cpu heat spreader like it was installed. I have a screenshot of the one I picked it clear said new not used like new. It just said new I wouldn't buy from them they are shady and are obviously lying to newegg and others do not by from them.

KeyComponents Response:
Thank you for shopping with us and we sincerely apologize for the issue. We will do our best to help you solve it. We have sent solutions to you by New egg Message. Please check it and your reply will be highly appreciated.
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3 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 4/29/2021
Good price, long wait.
5/15/2021 5:10:36 AM

While Key Components sounds like an American name, their products come straight from China. Crossing the 12,000 mile wide Pacific takes some time and I received my product just shy of the 30 day refund date. Product is as advertised. Confucius once said, if you want fast processor, one must wait.

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2 out of 4 people found this review helpful. Did you? 
 
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