Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Kimrace is the brand of Gaming Chair and Gaming Desk. We uphold that provide the best product with the best pre-sale, sale and after-sales service. Our products are produced from certified manufacturer, to offer you the safe and qualified product.

We are committed to helping you live better and smile with confidence. Our mission is to provide you with what you need to live in confident. Cheaper price,Better Products,Better Life.

You’d be proud to use ours, give to your loved ones.

Feedback
Returns Policy
47 Ratings (74% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
82.98%
Product
Accuracy
74.47%
Customer Service
Satisfaction
70.00%
Bare Metal Team
Ordered on 5/9/2021
Terrible experience
5/27/2021 6:16:57 AM

Kimrace received this order, then emailed us that the only version of the product they have available is 220V (which will not work in the USA). I replied to the email two times, telling them that the 220V version was NOT okay, and it would NOT work for us, and to please cancel the order if they do not have the USA-compatible 110V input version (which, for the record, is the version they were, and still are, selling). Kimrace ignored both emails, and shipped the 220V Japanese version of the power supply out. So, I had to wait for it to arrive, verify that it was the 220V Japanese version, then do an RMA and ship it back to them before I went elsewhere and found an online retailer that doesn't lie about the product they sell. Worst online shopping experience ever. DO NOT DO BUSINESS WITH KIMRACE.

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 4/30/2021
Bad experience
5/7/2021 5:18:07 PM

I ordered a new product and when it arrived the product was opened, dirty and had missing parts. I couldnt believe it. First bad experience on Newegg. Clearly a bad seller. Would not order from them.

  • No
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 4/25/2021
Beautiful Fans
4/30/2021 12:59:36 PM

I've been wanting these fans for a long while now. I'm very happy with how quick and easy they were to set up.

  • Yes
  • Yes
  • Yes
0 out of 2 people found this review helpful. Did you? 
samuel w.
Ordered on 4/2/2021
Fast Shipping to the U.S.
4/28/2021 9:33:47 PM

Nice Fans Shipping was Extremely fast... got the fans in 3 days to the U.S. which is very,very fast.. Thanks!!

  • Yes
  • Yes
  • Yes
0 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 4/25/2021
Potentially used/tampered product, with parts not from the product manufacturer.
4/28/2021 12:29:36 PM

I bought what was described as a brand new Corsair SF750 Platinum. When I received was a potentially used and tampered power supply. The product box was unwrapped and so were the power supply and all the cables. None of the cables were tied with a twist tie, and there was a Chinese outlet plug jammed into the box. The power supply itself had specs of dirt, dust, or debris. As I inspected the product more, I noticed that I received a Thermaltake RBG fan controller in the box, as well. I chose this seller out of the ones available because they had the best ratings. After receiving my purchase, I don't think I could agree with their seller rating. If you decide to purchase from this seller, please inspect your product to ensure it is as described and not tampered with.

  • Yes
  • No
  • Didn't contact
2 out of 2 people found this review helpful. Did you? 
Joe S.
Ordered on 4/1/2021
I like the chair and would have given 5 Stars. The reason I choose 3 Stars was when bolting the bracket to the back of the chair the bolt holes didn't line up and the threaded inserts were rusted.
4/17/2021 7:30:02 AM

I would recommend this chair to a friend and I would also mention the bracket misalignment, the reason I would recommend this chair because overall it's a strong and comfortable chair.

  • Yes
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 3/23/2021
Description said the item shipped from the US, but turned out it shipped from China
4/8/2021 9:30:19 AM

Beware that the item is shipping from China and not from the US as specified. It still arrived within the delivery window but it had to clear customs so expect additional delays

  • Yes
  • No
  • Yes
0 out of 1 people found this review helpful. Did you? 
Tulio G.
Ordered on 3/10/2021
Seller was helpful
3/25/2021 11:08:48 AM

The seller tried to work out the issue, but unfortunately it was different from what the listing said thus it was incompatible. I appreciated the helpfulness of the seller in processing my refund.

  • Yes
  • No
  • Yes
1 out of 4 people found this review helpful. Did you? 
William R.
Ordered on 3/8/2021
Great seller!
3/25/2021 6:17:03 AM

Had a small issue and seller was incredibly helpful. Solved my issue instantly. Solid.

  • Yes
  • Yes
  • Yes
1 out of 4 people found this review helpful. Did you? 
Christopher H.
Ordered on 3/7/2021
Amazing fans
3/22/2021 5:30:14 AM

Excellent quality fans. Subdued yet with great distinction and quality and top not features. Definitely recommend for high end builds.

  • Yes
  • Yes
  • Didn't contact
1 out of 4 people found this review helpful. Did you? 
Anonymous
Ordered on 1/20/2021
Used/RMA'D Product!
1/28/2021 6:54:54 AM

I did not buy a used item. It was not described as such. I am furious!

  • Yes
  • No
  • Didn't contact
8 out of 8 people found this review helpful. Did you? 
Douglas P.
Ordered on 12/7/2020
Very good
1/11/2021 11:19:38 AM

Shipped fast and received in excellent condition.

  • Yes
  • Yes
  • Didn't contact
0 out of 6 people found this review helpful. Did you? 
Channelle C.
Ordered on 12/6/2020
Came over seas in record time.
1/7/2021 9:26:18 AM

The seller got me the PSU incredibly fast. Was just as described. Would purchase from them again.

  • Yes
  • Yes
  • Yes
0 out of 7 people found this review helpful. Did you? 
Caleb M.
Ordered on 12/12/2020
Still no chair
12/31/2020 5:24:08 AM

I NEVER RECEIVED MY CHAIR! I reached out to the seller twice, they put the blame on ups and then newegg. They took my money and I do not have my product. Do not buy from this seller.

  • No
  • No
  • No
9 out of 9 people found this review helpful. Did you? 
Glynn B.
Ordered on 11/17/2020
Needs a different cord, but otherwise OK
12/15/2020 8:16:17 AM

I can recommend this seller, as they were relatively quick with the shipping given that it came from China. Maybe I didn't read the fine print, but it does not come with a standard power cord, but rather a one with a foreign wall plug, and an adapter. But you can just use any normal molex power cable. With power supplies still being somewhat difficult to come by, the elevated price wasn't too unreasonable for this SF sized PSU.

  • Yes
  • Yes
  • Yes
0 out of 4 people found this review helpful. Did you? 
Shane L.
Ordered on 11/27/2020
Kinda cheap.
12/14/2020 5:09:43 AM

My chair had a spot on it where the vinyl had been melted. Looks like the factory melts the vinyl where the screws go in and I guess a worker touched the seat part. The chair is pretty cheaply made. Looks good but doesn’t feel strong.

  • Yes
  • Yes
  • Yes
1 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 11/27/2020
Almost great...
12/11/2020 7:56:33 PM

I am excited to have this chair, but I wish there was a bit more cushioning in the seat. I'm not a heavy guy, (155) and a gaming session really takes a toll on the derriere. It's a little fatiguing. The spring to lean back is firm, but hopefully will break in with time.

  • Yes
  • Yes
  • Didn't contact
0 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 11/13/2020
Price gouging thieves
12/11/2020 12:09:38 AM

Would not recommend any of the sellers who price gouge. Also does not come with US plugs. They are literally selling Chinese bound PSU in America for huge markups

  • Yes
  • Yes
  • Didn't contact
10 out of 10 people found this review helpful. Did you? 
Lori B.
Ordered on 11/19/2020
...So far, so good...
12/7/2020 1:55:53 AM

... This chair is great and the shipping was super-fast!! I bought the chair specifically to use as a "work" chair since I am working from home and sit most of the day. It's very comfortable and has an ergonomic feel to it with the included pillows. The assembly directions could have been better, but it all worked out... The price was well worth it, too... Thank you for a great product!!

  • Yes
  • Yes
  • Didn't contact
0 out of 6 people found this review helpful. Did you? 
Anonymous
Ordered on 11/27/2020
It was good
12/4/2020 2:25:09 PM

The box came with a minor dent in the top but not enough to break the cardboard. Also the manual that came with the power supply was for Chinese but these are minor inconveniences. Overall, I only cared about the condition the product was in and how long it took to get to me. It came very fast and and secure so I am happy.

  • Yes
  • Yes
  • Yes
0 out of 6 people found this review helpful. Did you? 
 
TOP