Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

With nearly 25 years in the PC industry, Lian Li has seen many trends come and go, but has persisted in its philosophy that its products should stand out from everything else, that, with the touch of every Lian Li product, you should feel the difference. Even at times where the norm in the industry was to cut cost, Lian Li persisted in being the top choice for anyone that builds a PC system

For RMA request , please include a copy of purchase invoice ,and defective parts pictures .

sent to http://www.lian-li.com/contact-us/

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973 Ratings (89% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
88.43%
Product
Accuracy
95.35%
Customer Service
Satisfaction
88.38%
Anonymous
Ordered on 2/10/2021
Very good experience.
2/25/2021 5:03:17 PM

High-quality product, delivered on time. So far, I have loved all my Lian Li products.

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John R.
Ordered on 2/10/2021
Works flawlessly
2/25/2021 3:20:31 PM

Works wonderfully well with the 3090. Relatively easy to install, although one of the metal tabs needed to be adjusted slightly to install properly. Cannot fit a Uni fan on the 120 mm exhaust port on the back, said to waste a fan but happy to have a vertical mount!

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Deborah P.
Ordered on 2/17/2021
Great Transaction
2/20/2021 6:34:17 PM

Highly recommended.

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Jesse S.
Ordered on 1/23/2021
2/9/2021 7:29:40 AM

Lian Li makes quality products. After having several over many years, I have zero complaints. The item arrived late, but this was strictly a UPS issue, nothing to do with the shipper. One note, this product (Case) did come in it's standard retail box only (showing what it is and everything), no additional packaging. So just keep this in mind when ordering.

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Walt S.
Ordered on 1/24/2021
One damaged item and one still missing.
2/8/2021 5:09:11 PM

I love Lian Li's products best cases best fans and I am a huge fan but after trying to buy a Lian LI Lancool Mesh II and filing the claim and waiting it to be approved as postponed my build by 3 weeks now.

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LARRY J.
Ordered on 1/13/2021
Excellent
2/8/2021 6:57:51 AM

The product was promptly shipped as soon as it was released. The price and shipping cost for the product were an excellent value. The case arrived in excellent condition.

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Scott G.
Ordered on 1/13/2021
2/2/2021 8:40:52 PM

There is one problem with this case. the on/ off switch is intermittent, sometimes it turns off the machine and sometimes i have to turn off the power supply. I'll probably install a remote on/ off and bypass the switch. The case is great, lots of room for large cards, water cooling. more fans. looks beautiful lite up with rgb.

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Anonymous
Ordered on 8/17/2020
1/31/2021 8:31:39 AM

Top Equipment for Pc Cooling

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Kiyan K.
Ordered on 1/13/2021
Tempered glass panel was cracked
1/29/2021 10:04:05 PM

I ordered this case a long long time ago, and I received it on 1/15/21. It can with two cracks on the tempered glass panel, and I was extremely frustrated. I have sent it back and it arrived at Newegg in the City of Industry on the 18th of January. It has been 11 days and I am still waiting for my replacement case to come, and this is the only item I need to complete my pc build, and I have to wait half a month just to get it. I'm really hoping it doesn't come cracked if I even get my replacement.

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Bryce D.
Ordered on 1/13/2021
Lian Li is based
1/29/2021 11:37:05 AM

Lian Li: Official Stockdrops brand of choice. Other cases need not apply.

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Michael C.
Ordered on 1/13/2021
Very Nice
1/28/2021 1:25:25 PM

It takes a few months because of out of stock but I was be able to secure a pre-order and get on the time it was estimated of release,

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JEFFREY M.
Ordered on 1/13/2021
Great Case
1/28/2021 11:36:41 AM

Very moduler and while not a true small form factor case, it is smaller than mid-tower but with enough room to support all compoents with the excption of power supply, you'll need an SFX or SFX-L.

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Jose M.
Ordered on 1/13/2021
Amazing fans!
1/28/2021 10:21:13 AM

These are amazing, and you save so much cabling it's insane. Only complain is OnTrac... They keep.delivering my packages to the wrong address

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jose m.
Ordered on 1/13/2021
Excellent
1/28/2021 10:14:36 AM

Excellent and easy to work with

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Daniel S.
Ordered on 1/13/2021
Great seller!! Highly Recommend!!
1/28/2021 9:58:09 AM

Great seller my package arrived on time no damage was done to my product in transit highly recommend them!!1

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John R.
Ordered on 1/13/2021
Eggcellent Product
1/28/2021 9:56:48 AM

The fans area great, if anything. I'd recommend fully committing if you can get them for MSRP, not worth the markup from most sellers during Early 2021. Also save yourself the time with the hub, cable management is easy if just using the one fan system.

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joshua h.
Ordered on 1/13/2021
never received item. pathetic.
1/28/2021 9:45:56 AM

no, didnt receive item, terrible shipping, no help to receive item

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Patrick C.
Ordered on 1/13/2021
Customer Service is poor
1/26/2021 4:33:59 PM

Received defective case. Have sent two requests to vendor for replacement part. Still no response.

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Vasilios A.
Ordered on 1/10/2021
Worked, instructions aren't terribly clear, but pretty easy to install
1/26/2021 11:09:52 AM

I've seen some people say the included screws didn't work for them. I think this confusion comes from seeing the screws and the two holes on either side of where the port gets mounted. On my Lancool 2 Mesh I only used one single screw in the hole in the middle, and not the two on either side, amd it's holding perfectly and works well. I would recommend installing this before you build your pc, as installation on a finished machine will definitely be much more involved.

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  • Didn't contact
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Sammy A.
Ordered on 1/9/2021
New egg sucks
1/26/2021 1:21:56 AM

They cut my order in half and neweegg sucks

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