SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

LXF Electronics is committed to providing each customer with the highest standard of customer service.

LXF Electronics Return Policies
. All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from LXF Electronics
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial number intact on product and on retail package (Proof of Purchase)
. All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the invoice date and valid RMA numbers will be provided by Newegg

Additional Return Requirements and Policy:
1. All return or replacement request will be processed within 5 business days after returned item is received by LXF Electronics
2. Shipment received with visible damages must be reported to us within Three (3) calendar days of the delivery date. In the event an item is sold without shipping charge, LXF Electronics will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses and restocking fee unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by LXF Electronics.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. LXF Electronics will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Returns are subject to restocking fees and return shipping fees. For products that are eligible for return or replacement, the return shipping labels are free for returns or replacement of the same item within the applicable return policy period and return reasons. LXF Electronics does NOT charge restocking fee and return shipping labels within return policy period for returns of damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website. In the event a returned product which is not defective, not the original product that was sent to you, or the product does match what was shown on the Site after our inspection, the product will be returned to you at your cost and the return shipping cost initially covered by LXF Electronics will instead be deducted from the refund amount along with any necessary restocking fee that may apply.

Return Instruction
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service ha

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Returns Policy
2 Ratings (0% Positive) 

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Anonymous
Ordered on 5/5/2021
Shipped to wrong state
6/11/2021 10:37:10 AM

I emailed the seller a week ago advising tracking was sent to an address in a completely different address and havent even received a response yet.

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Anonymous
Ordered on 3/30/2021
Item misdelivered
5/4/2021 8:45:21 AM

After waiting an entire 30 days for this to come from China, it was delivered to the wrong address in Indiana (supposed to be delivered to Oregon). I can't wait another 30 days for a replacement and had to choose a refund, leaving me with 30 days waiting on this item that I could have ordered it from somewhere else.

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