At Disram, we truly believe that customer service is what brings you back. Not only do we do our best before the sale, but also after you receive your product. We are available via E-mail to help ensure your satisfaction with your order.

We've dedicated ourselves to making sure that everyone enjoys shopping at Disram. We take great pride in working passionately to exceed your expectations each and every time you shop with us.

Contact Customer Support:

Email address: leo6698@outlook.com(7 x 24 hours)

Feedback
Returns Policy
143 Ratings (67% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
61.54%
Product
Accuracy
82.52%
Customer Service
Satisfaction
64.71%
Glen M.
Ordered on 4/2/2021
Awesome Purchase
4/15/2021 11:44:53 AM

Seller has ridiculous good prices!

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Timothy B.
Ordered on 3/29/2021
Not happy so far
4/13/2021 8:30:35 PM

Over 2 weeks to ship 2 sticks of ram?? Really? In this day and age? At this point, I'm still waiting for the ram to show up. No information other then the standard info from newegg... No info from the actual seller.

  • No
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Andrew P.
Ordered on 4/5/2021
Good Seller
4/13/2021 4:43:07 AM

Great price. Item arrived on time.

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Jackson F.
Ordered on 3/31/2021
Claims to have shipped out our products twice, hasn't actually done it.
4/7/2021 9:29:54 AM

I would highly recommend staying away from this seller. They "shipped" our product on March 30th, but still as of April 7th we have not received the product and the tracking information still says they haven't given the package to the carrier. We have two orders through this seller that are still not shipped. We contacted the seller previously and they told us they were shipping it, but still haven't.Unfortunately Newegg forces me to give one egg, but they deserve a goose egg (0/5).

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2 out of 2 people found this review helpful. Did you? 
ROBERT J.
Ordered on 3/23/2021
FRAUD FRAUD FRAUD
4/3/2021 11:42:48 AM

NEVER SHIPPED THE ITEM. SUPPOSEDLY BASED IN INGLEWOOD, CA (LIE). I AM IN CHINO (TRUTH). ONLY TAKE 2 DAYS MAX FOR USPS PACKAGES. OPERATES UNDER THREE DIFFERENT NAMES. DOES NOT RESPOND TO INQUIRIES. MARKS SHIPPED BUT USPS TRACKING SHOWS "AWAITING PACKAGE". DO NOT BUY FROM THEM. THEY ARE A FRAUDULENT SELLER. DISPUTED WITH MY BANK SO NOW THEY HAVE A CHARGEBACK. NEWEGG DID NOTHING TO GET A REFUND...ALL THEY SAY IS YOU HAVE TO WAIT. 2 WEEKS LATER...NOTHING

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3 out of 3 people found this review helpful. Did you? 
Mark R.
Ordered on 2/5/2021
3/28/2021 5:42:39 AM

Everything about the order was fine, how ever when I install the ram chip in the computer the computer never would come up, I tried it with the original ram chip installed and with this ram chip by itself. At this time I am unsure what the issue with the Ram chip is.

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  • Didn't contact
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Anonymous
Ordered on 2/2/2021
still waiting to get refunded for an order placed on Feb-2nd (It's Currently Mar 25th) RAM didn't work in our iMac returned for refund on top of they're hitting us with a 15% restocking fee!
3/25/2021 6:37:29 PM

still waiting to get refunded for an order placed on Feb-2nd (It's Currently Mar 25th) RAM didn't work in our iMac returned for refund on top of they're hitting us with a 15% restocking fee!

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Anonymous
Ordered on 1/31/2021
No worries!
3/19/2021 8:25:19 AM

It's all good!

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  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Tonnyia A.
Ordered on 1/28/2021
Never Again
3/19/2021 2:40:51 AM

The wait for my delivery took 3-weeks longer AFTER promised the standard 5-7 days. Never. Again.

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2 out of 2 people found this review helpful. Did you? 
Eric H.
Ordered on 1/24/2021
Fast and reliable
3/14/2021 2:19:23 PM

I bought two sticks of ram, the item arrived quick and was exactly I described. I’m very happy.

  • Yes
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  • Didn't contact
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Kristopher J.
Ordered on 3/6/2021
I'm sure whoever ended up with me ram is enjoying it
3/12/2021 11:01:19 PM

Even had Newegg support email the seller regarding an incorrect address and they said they would update it and they never did so I never received my package and it says delivered and the invoice they emailed me had incorrect address on it (which they sent after they said they would fix it)

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 3/2/2021
Decent seller
3/11/2021 9:35:14 PM

Satisfied Customer, seller rating should be a bit higher.

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Anonymous
Ordered on 1/19/2021
not receive the item
3/9/2021 11:29:16 AM

finally got refund,

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Greg S.
Ordered on 2/6/2021
Longest shipping ever
2/24/2021 9:50:59 AM

I ordered this memory Feb 6th - its now Feb 24 and item has not arrived or shipped at all yet per online tracking..

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 1/27/2021
Long Shipping, Dead Ram
2/15/2021 8:17:32 AM

I bought this sometime mid January, to only receive it last Friday. Shipping time is a joke. The sticks came in a flimsy padded envelope, and looked used. Sticks were no good when installed on laptop.

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  • Didn't contact
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Demetri D.
Ordered on 1/26/2021
Defective upon delivery
2/13/2021 3:36:04 PM

Installed in my notebook as an upgrade; upon booting up, bsod. Not once, every time after upgrading just my memory. Bsod disappeared right after placing my order memory back in my system. Tested this memory with a boot up cd of memtest and found memory was defective. Disappointed because now I must wait another month for hopefully a replacement for getting up and fully running.

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Robert T.
Ordered on 1/9/2021
Be aware of location of item(s) from this seller and read reviews before purchase.
2/10/2021 2:35:07 AM

Update 02/10/2021: Seller refunded the item in full. The item now accurately lists where it ships from. Rating upgraded from one to three stars because seller did the right thing. I placed an order for HyperX Fury 32gb(2x16GB) DDR4 2666MHz on 01/09/2021. Firstly, on the item page the ram is listed as ships from the United States which is a lie as a previous reviewer states it ships from China. The next issue is that the shipping label was created on 01/11/2021 but states "01/15/2021 8:39AM Shipping Label Created, USPS Awaiting Item. I contacted New Egg twice regarding this neither time did New Egg provide any real assistance or support. The second time I spoke to a New Egg agent she let it slip that the item had shipped from China and was due to arrive at JFK on 01/14/2021. Here is the seller's response: " Thursday, January 14, 2021, 7:13:05 AM EST, Newegg Marketplace Seller - Leo's Marketplace <s5c46b7d02c5848cea51d6d9a2eeed3c4@marketplace.newegg.com> wrote: ----- From: <Leo's Marketplace> To: <Redacted> ----- Dear friend, Please don't worry. The rams shipped from US. And the first part shipped by DHL. DHL will ship them to your local native post office." I responded by asking for the DHL Tracking number. They responded with the same tracking number as USPS. And attached a screenshot of the shipment stating that the shipment is (En Route to DHL Ecommerce) I went to the DHS website and copy and pasted the tracking number that they gave me and here is the message from DHL: Invalid tracking number. I don't know what's going on nor do I care, but this is a shady seller with dishonest and possibly illegal business practices.

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Luis R.
Ordered on 1/24/2021
Great buy from across the pond.
2/6/2021 5:07:19 PM

I am very satisfied, I received the package today (02/06/2021) at noon time. The package was well protected and memory dims arrived in very good condition. I will purchase from this vendor and his merchandise because he takes care of his customers.

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Jeff B.
Ordered on 1/12/2021
Tracking number totally useless
1/29/2021 7:08:11 PM

Received a tracking number 2 days after order placed. 2 days later, item was ready to ship. for 4 more days, it only showed ready to ship, and 2 days later it showed up. Never received an expected delivery date.

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  • Didn't contact
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Matthew D.
Ordered on 1/13/2021
Works Great
1/27/2021 9:07:47 AM

I was concerned about shipping because the order was sitting in GA for several days. But to my surprise it showed up today. I loaded the RAM and works like a charm. Price was a good deal. Shipping was a little slower than expected - but it got here! Overall good experience.

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  • Didn't contact
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