Established in 2007 Light Spectrum Enterprises, Inc. (LightExports.com) is the retail provider of quality lighting, light bulbs, and lamps for the US and World Wide markets since 2007. Our company goal is to earn trust of our clients and customers. We offer competitive prices along with Superior customer service. We are committed to providing honest and upfront service. We understand long term customer satisfaction depends on our ability to maintain a knowledgeable and courteous customer service team that is assisted by the best support system.

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Returns Policy

LightExports.com Satisfaction and Return Policy
If you wish to return or exchange the product that you have received, please review the information below and return the product to us within 30 days of the receipt, and we will arrange an exchange or refund for you immediately. We will do our best to ensure full customer satisfaction!

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
60Days
Replacement
Within
90Days
Used Item Return Policy
Refund
Within
60Days
Replacement
Within
90Days
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