For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Welcome to Newegg!Thanks you for you business with Jieyuteks on Newegg.

【About Jieyuteks】
Jieyuteks on Newegg is an online 3C electronic and outdoor product marketplace dedicated to providing you with an online shopping experience that is easy and convenient at amazing prices. With a wide array of products ranging from 3C electronic to outdoor product .Jieyuteks on Newegg is your one-stop-shop for 3C electronic and outdoor product .
Today, we are a continually growing company striving for uncompromising quality and top notch service. Our goal is to provide our customers with the highest quality merchandise for their dollar.
Value At Jieyuteks, we add value into every product we sell. Value isn't necessarily the lowest price: it's a fair, competitive price for top-quality product. We control costs in every facet of purchasing, distribution, sales, and marketing. We sell direct to end users, through online auctions, and to distributors, effectively eliminating a layer of middlemen.
Quality This is one word that means a lot to us here at Jieyuteks. We know what buyers on the internet want: worry free, well designed products at a great value with speedy delivery! We purchase all of our products to the highest standards, ensuring they utilize only the finest materials, and are manufactured to last.
If you have any question, click “Email This Seller” button above.

【About Jieyuteks Shipping】
We will ship your orders within 1-3 business days after the payment finished.As soon as it ships, we inform you shipping details, including a tracking number.
In most times item will reach most of the countries within 7 to 19 working days. But we are so sincerely hope you can receive your item as fast as possible. If you feel it is too long time to receive your item, please send message to us first. We will try to solve any problem.

Note: This information is offered for reference only, and has some declination fact. Shipping Time will be changed due to the Holiday,weather,local post,local natural disaster&Custom passing. If it is delay by these reason, pls contract us first before leave the bad feedback.

【About Jieyuteks Return Policy】
We accept return or exchange within 14 days after package delivered.
Please contact us first for Return Merchandise Authorization (RMA) and return address before you ship back the package.If buyer places the wrong order or just don't need the item,
we accept return with 15% restocking applied.

【Jieyuteks online Customer Service】
You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service.
If you need help, please send a message before leave any netrul or bad feedback.Your question will be answered in very short time.
(Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)
If you have any question, pls sent eamil to us :GJY48886NG@163.com

Feedback
Returns Policy
338 Ratings (57% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
56.21%
Product
Accuracy
67.46%
Customer Service
Satisfaction
54.21%
Floyd B.
Ordered on 2/11/2021
4/2/2021 6:42:01 PM

It was as described no surprises. Small in size, but a good thing so it can be tucked away out of sight.

  • No
  • Yes
  • Didn't contact
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Dawn T.
Ordered on 3/18/2021
Ordered 3/18 still not received
4/2/2021 5:57:33 AM

I ordered on 3/18 still have not received and can't track

  • No
  • No
  • No
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tricia o.
Ordered on 3/14/2021
poor
3/23/2021 4:14:24 PM

i purchased order #494756652 and it is now on day 8 and it still says the product in being processed in china. my money was taken out of my account immediately upon purchase but now the seller is taking their time with shipping. if i had known the seller was in china i wouldnt have ordered this mouse. completely dissatisfied at this time. when i tried to to contact seller thru their email contact service it told me service was unavailable at this time.

  • No
  • No
  • No
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mansel h.
Ordered on 2/22/2021
3/5/2021 5:16:32 PM

Delivered very fast! Mouse works fluidly, rechargeable is a nice touch as is USB type C. No more replacing batteries! I don't buy any new computers or peripherals that do not support type USB-C.

  • Yes
  • Yes
  • Didn't contact
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Mark L.
Ordered on 1/8/2021
3/1/2021 8:00:43 AM

would definitely recommend Newegg

  • Yes
  • Yes
  • Didn't contact
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David F.
Ordered on 12/5/2020
No item, no help (not a bob marley song)
1/28/2021 5:40:20 AM

Item was weeks late. Contacted customer service and was told that I should contact the delivery service to get my package. Canceled the item with no trouble and days later received a torn, empty padded envelope that had been repaired with packing tape. So glad I canceled the order before the empty package arrived.

  • No
  • No
  • No
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Joan D.
Ordered on 12/11/2020
Awesome
12/29/2020 5:25:56 PM

I would recommend this seller to everyone. Great price, great quality.

  • Yes
  • Yes
  • Didn't contact
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JOHN M.
Ordered on 12/5/2020
Very Good
12/21/2020 8:02:29 AM

I would highly recommend this seller. They were very prompt and the item was exactly what was advertised.

  • Yes
  • Yes
  • Didn't contact
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Melissa M.
Ordered on 11/27/2020
The Perfect Computer Case
12/12/2020 6:00:58 AM

Combination computer case and backpack

  • Yes
  • Yes
  • Didn't contact
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Sharon M.
Ordered on 11/24/2020
Nice
12/11/2020 2:07:50 PM

Arrived in good shape and quickly. Very pleased with the item!

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 9/29/2020
Disappointed!
11/21/2020 12:13:30 PM

Product does not work unless their software is loaded (which I definitely do not want!). This was not listed in the description. Very disappointed!!

  • Yes
  • No
  • Didn't contact
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Joe Z.
Ordered on 10/2/2020
Item came crushed and they basically stole my money.
11/19/2020 11:10:28 AM

This item came from China which was weird as it was sold by Newegg. It came crushed in a bubble mailer. I contacted customer care they said oh you’re outside or you’re return period we will contact the distribution center. They contacted me asked tor pictures. I sent pictures and I’ve heard nothing. They sent me a destroyer mouse and basically stole my money.

  • No
  • No
  • No
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Michael B.
Ordered on 10/25/2020
13 days and still not here
11/8/2020 2:10:34 PM

i never received it. im working on getting my money back.

  • No
  • Yes
  • No
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Harry V.
Ordered on 10/7/2020
nice gaming mouse pad.
10/21/2020 1:48:49 PM

It is nice for every day use!

  • Yes
  • Yes
  • Yes
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Fotios Y.
Ordered on 8/2/2020
Work great
9/18/2020 9:01:04 PM

Works great, with more and more cases not having from slots for CD/DVDs drives this is one way to add that functionality to this new style cases. Only wish it had more larger rubber feet to hold it higher off the top of my case where it sits.

  • Yes
  • Yes
  • Yes
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Christopher R.
Ordered on 8/31/2020
good value webcam
9/15/2020 1:21:45 PM

This is a nice, cheap webcam, it's not amazing, but it gets the job done. I've run into some small problems with it's auto adjustment being a bit off, but it may have more to do with the lighting in the room

  • No
  • Yes
  • Didn't contact
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Ryan G.
Ordered on 8/28/2020
Purchased knock off apple lightning to Digital AV Adapter - did not work
9/14/2020 3:56:33 PM

made a simple purchase of a connection device needed to connect an iPad for home schooling to a display monitor, found these on newegg.com and purchase 2 more thinking would be just the same as the actual Apple one already have, and save some money in the process but these do not work. Cheap knock off product. Went back out to purchase actual Apple branded lightning to Digital AV Adapter costing quite a bit more and worked immediately. Waste of time and lost money in the process because not refunded the whole about and had to pay for shipping which was half of the total bill. Terrible experience.

  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
john k.
Ordered on 8/7/2020
Received quicker than expected.
9/3/2020 10:00:43 AM

Was surprised how quick the delivery was. Working as described so far.

  • Yes
  • Yes
  • Didn't contact
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Nick Z.
Ordered on 8/4/2020
Sucks
8/31/2020 6:59:39 AM

I didn’t not get my item still waiting and I WILL NEVER ODER FROM YOU GUYS AGAIN

  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Christian S.
Ordered on 7/20/2020
Don’t know where it is
8/19/2020 1:42:26 AM

So I ordered my item on 07/22/20 and I still haven’t received it yet and don’t know when getting it

  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
 
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