Items purchased from MEMORYnMORE can be returned with in 30 days of purchase for refund. Defective items will be replaced free of charge with in manufacturers specified warranty period.
20% restocking fee will apply on items returned for refund or MEMORYnMORE shipped wrong product in error.
1-If Original seal is broken or tampered with
2-If Open and returned with or with out it's
original packaging, including manuals,
software and hardware.
3-If there is writing or scribbles on the product,
packaging, manuals or any other material
received with the product.
1-Must obtain Return Merchandise Authorization
(RMA) before returning product for
replacement or refund.
2-Invoice number, Invoice Date, Item/Part
number, Serial number of the product is
required to issue RMA number
3-RMA number is valid for 5 days from the date
of issue. If we receive the package after
5 days, either it will be refused or it will be
shipped back to sender on ender’s
4-Returned items must be prepaid
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.