Welcome to AchhaGo US Store at Newegg. If you are a new customer, we highly recommend you read our store policy.

Store Policy:
1. All of our home smart products can fully support Apple Homekit, Google, Alexa and SmartThings. We have obtained all official certifications, and worry-free shopping is our goal.
2. We signed the Price Match program for all our customers. We guarantee the lowest price compared with Amazon, Costco, Walmart, Home-depot, Best-buy, etc. Please reach us if you need assistance with price match or any questions at [email protected]
3. All our customer services are located in Boston MA, If you have any other questions or just need a bit of help, please do not hesitate to reach out. We guarantee all responses are from a REAL person. In order to provide fast and efficient services to all customers, we do not use robots or other smart programs.
4. We have the same return policy as Costco. Please contact our customer representative if you need any assistance. We will order a much better return policy than Newegg.

Due to the impact of COVID-19, some of our customers are experiencing longer than usual delivery time. If you did not receive your order for more than 7 days, please contact our customer service, and we'll find a solution for you.

Please contact us (the seller) directly if you need to cancel your order. For the best service, we will ship your order within 12 hours. After your order is shipped, it is hard to take it back. If you have any requests for an order, please contact us(seller) directly instead of Newegg customer service. We have real people who can assist you as soon as possible.

* We're glad to tell you that we always leave positive feedback after receipt of payment, and appreciate your positive feedback with 5 eggs on all of the detailed seller ratings.
* If any questions about your order, please don't hesitate to contact us to serve you and earn your 100% satisfaction before leaving us neutral /negative feedback.

About us
We are based in the Greater Boston area, and provide after-sales support to our customers in the US.

Contact Info:
Customer service: 857-333-7968
Support Email: [email protected]
Office Address: 300 Baker Avenue, Suite 300, Concord MA 01742
AchhaGo US Store
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